Werner Schmidt

Albert Fleischmann

Christian Stary

Egon Börger

Stefan Obermeier

Activities performed in organizations are coordinated via communication between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling. S-BPM puts the subject of a process at the center of attention and thus deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure. The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.

Subject-Oriented Business Process Management

Stefan Oppl

This book constitutes the thoroughly refereed proceedings of the industrial track of the 4th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2012, held in Vienna, Austria, in April 2012. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and maintenance of business processes, with an explicit stakeholder focus. The 19 papers included were selected from the practically oriented submissions, and they have gone through the same rigorous peer-review process as their scientific counterparts.

4th International Conference, S-BPM ONE 2012, Vienna, Austria, April 4-5, 2012. Proceedings

S-BPM ONE - Education and Industrial Developments

Detlef Seese

Hagen Buchwald

This book constitutes the refereed proceedings of the First Workshop on Subject-Oriented Business Process Management, S-BPM ONE 2009, held in Karlsruhe, Germany, in October 2009. The papers are organized in topical sections on visionary engagements; essential capabilities; and penetration perspectives.

First International Workshop, Karlsruhe, Germany, October 22, 2009, Revised Selected Papers

S-BPM ONE: Setting the Stage for Subject-Oriented Business Process Management

In diesem Open-Access-Buch wird das Geschäftsprozessmanagement als ein ganzheitlicher Prozess begriffen, der der Mitwirkung aller Stakeholder bedarf. Denn das traditionelle Business Process Engineering stößt heute angesichts der Digitalisierung und der dynamischen Entwicklung von Organisationen immer mehr an seine Grenzen, beispielsweise bezüglich Agilität. Um nun das Wesen von Aufgaben und Abläufen in Organisationen zu erfassen, schlagen die Autoren einen Perspektivwechsel vor: das Denken in Kommunikationsprozessen. Dieses Konzept lässt sich wirtschaftlich, organisatorisch und technisch ohne einschlägige Vorkenntnisse umsetzen. Leserinnen und Leser finden in dem Buch konkrete Handlungsanleitungen für die Digitalisierung von organisationsrelevanten Abläufen. Daneben liefern die Autoren Einblicke in die Systemtheorie und in das Design Thinking. Ihr Ziel ist, Konzepte einfach und verständlich zu erläutern, ohne dabei komplexe Zusammenhänge zu vernachlässigen. Dank ausführlicher Konzeptdarstellung und Ausflüge in die Theorie mit Beispielen aus der Praxis, eignet es sich für Studierende und für Wissenschaftler genauso wie für Praktiker. Entwickler und andere Fachkräfte aus den Bereichen Operatives Management, Geschäftsprozessmanagement, Organisationsentwicklung, Qualitätsmanagement, Wissensmanagement werden sich von der Übersichtlichkeit und dem Nutzwert angesprochen fühlen.

Perspektivenwechsel – Design Thinking – Wertegeleitete Interaktion

Ganzheitliche Digitalisierung von Prozessen

The purpose of this book is to make the reader famliar with software engineering for distributed systems. Software engineering is a valuable discipline in the develop ment of software. The reader has surely heard of software systems completed months or years later than scheduled with huge cost overruns, systems which on completion did not provide the performance promised, and systems so catastrophic that they had to be abandoned without ever doing any useful work. Software engi neering is the discipline of creating and maintaining software; when used in con junction with more general methods for effective management its use does reduce the incidence of horrors mentioned above. The book gives a good impression of software engineering particularly for dis tributed systems. It emphasises the relationship between software life cycles, meth ods, tools and project management, and how these constitute the framework of an open software engineering environment, especially in the development of distrib uted software systems. There is no closed software engineering environment which can encompass the full range of software missions, just as no single flight plan, airplane or pilot can perform all aviation missions. There are some common activities in software engi neering which must be addressed independent of the applied life cycle or methodol ogy. Different life cycles, methods, related tools and project management ap proaches should fit in such a software engineering framework.

Software Design and Implementation

Distributed Systems

This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.

Albert Fleischmann

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