Anca Metiu

Charles Cho

Giovanni Pagliardi

Mario Aquino Alves

Takeshi Erikawa

Qinqin Zheng

Christian Koenig

Jan Ketil Arnulf

Aarti Ramaswami

Jan Lepoutre

Karoline Strauss

Adrian Zicari

Tales Andreassi

Hamid Bouchikhi

Edward Yagi

The Council on Business and Society

Global Voice has a vocation to offer others the high-level research output of the schools making up the Council on Business & Society in a readable, enjoyable and practical style. It also aims to spark awareness on key issues challenging us today and provoke food for thought and debate. This quarter’s magazine focuses on business and society (including financial and cultural insights), leadership and management (including HR issues such as employee welfare and diversity), entrepreneurship, and sustainability. For professionals, these sections provide a look at future trends in business practice, new methods and ways of managing teams, and research into entrepreneurship and social entrepreneurship. For those working in education – teachers, trainers, consultants and faculty – our features can also be used for classroom study and debate. For students, our articles can offer additional knowledge to deepen their understanding and strengthen their assignments with.

Global Voice #3- Casting Light Differently

Anne-Laure Fayard

This book demonstrates the power of writing in informal and formal organizations in the past and the present. It shows how writing, despite long lasting criticisms that can be traced back to Plato, and in spite of its frequent definition as a mere recording medium is in fact a creative mode of communication that supports the expression of emotions, the developing knowledge, and the building of strong communities among faraway individuals. The first part of the book illustrates how this has been true historically. The focus on writing as a fundamental mode of communication – the other being speech or the oral mode – is still important in our technology-infused world, where writing seems to have been reduced to short cryptic text messages or tweets. Precisely because of their heavy reliance on technology, current practices are in need of a deeper understanding that focus on deep as opposed to surface features and unveil the four essential mechanisms – objectification, reflecting, specifying, and addressing – that give writing its creative powers. In the second part of the book, we use contemporary case studies and interviews to illustrate how shifting our focus from the media to the mode of communication and focusing on the mechanisms of writing allows us to go beyond current debates about the capabilities of various communication media and to understand better today's communicative practices. This book is an attempt to unveil the powers of writing as well as to highlight the implications for organizations of the potential loss of these powers in today's world where writing-based distributed collaborations, interpersonal relationships, and online communities are key sources of innovation and support for individuals and organizations.

From Letters to Online Interactions

The Power of Writing in Organizations

Anca Metiu

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