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Bo Edvardsson

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Books

Quality of Service
Quality of Service
Bo Edvardsson, John Øvretveit, Bertil Thomasson
The Palgrave Handbook of Service Management
The Palgrave Handbook of Service Management
Bo Edvardsson, Bård Tronvoll
Involving Customers in New Service Development
Involving Customers in New Service Development
Anders Gustafsson, Per Kristensson, Bo Edvardsson, Peter Magnusson, Jonas Matthing
Business Transformation for a Sustainable Future
Business Transformation for a Sustainable Future
Bo Enquist, Bo Edvardsson, Samuel Petros Sebhatu
Values-based Service for Sustainable Business
Values-based Service for Sustainable Business
Bo Enquist, Bo Edvardsson
Business Transformation for a Sustainable Future
Business Transformation for a Sustainable Future
Bo Enquist, Bo Edvardsson, Samuel Petros Sebhatu
Service Quality
Service Quality
Evert Gummeson, Bengtove Gustavsson, Bo Edvardsson

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