Chris Argyris

Learning is a function of how people reason about their own behaviour. This article by Chris Argyris shows how companies that focus on continuously improving their managers' and employees' reasoning patterns can improve employee problem-solving and therefore increase success.

Teaching Smart People how to Learn

David A. Schon

Theory, Method, and Practice (2nd Edition)

Organizational Learning II

leadership, culture, organizational design

Organizational traps

Ralph G. Nichols

Leonard A. Stevens

Fernando Bartolome

Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series)

Donald A. Schon

"This book is a landmark in two fields. It is a practical guide to the reform of professional education. It is also a beacon to theoretical thinking about human organizations, about their interdepAndence with the social structure of the professions, and about theory in practice." -- Journal of Higher Education

Increasing Professional Effectiveness

Theory in Practice

This book is essential for anyone who needs to understand how organizations work, evolve, and learn. In this new edition, Argyris discusses vital topics of current management research, such as tacit knowledge and management, so reflecting the evolving field of organizational learning. Brings together the thinking of one of the world's leading management thinkers: especially in the area of action learning.

On Organizational Learning

Diana McLain Smith

Robert Putman

Action science

Uncovering roadblocks to improvement; Diagnosing and intervening in the organization; Using key learnings to solve problem situations.

A Guide to Overcoming Barriers to Organizational Change

Knowledge for Action

Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not is the first book to show how and why so much of today's business advice is flawed, and how managers and executives can better evaluate advice given to their firms Practitioners and scholars agree that businesses in the coming millennium will be managed differently than firms of the 20th century. And getting there from here, according to today's best advice, will require creative change. In this pioneering work, Argyris, one of the world's leading organizational thinkers, reviews a wide array of business advice from the best and brightest thinkers and consultants and concludes that as appealing as their ideas may be, most of them are simply not workable. They are too full of abstract claims, logical gaps, and inconsistencies, to be useful. And ironically, even when their recommendations are implemented correctly, the result is often failure. Why do these gaps in logic exist, and how can they be more effectively discovered? Applying a disciplined critique to numerous representative examples of advice about leadership, learning, change, and employee commitment, Argyris shows readers how to be more critical of the advice they are given, how to learn new approaches for appraising employee performance, and how to generate an internal commitment to values and better strategy. In our ever expanding global market, innovative business advice is at a premium, and giving this advice has become a lucrative industry in and of itself. This book provides the critical lens necessary to evaluate which advice is best for your organization.

How Managers Can Know When They're Getting Good Advice and When They're Not

Flawed Advice and the Management Trap

Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly. At the same time, the same arguments often burst out again and again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, when people are asked if things will ever change, they throw up their hands in despair. They feel like victims trapped in an asylum. And people often are trapped. But they are not trapped by some oppressive regime or organizational structure that has been imposed on them. They are not victims. In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior. Researchers and practitioners have often reflected on these things, but there is a puzzle. On the one hand, there is substantial agreement that these traps are counterproductive to effective performance. On the other hand, there is almost no focus on how organizational traps can be prevented or reduced. This book argues that whatever theory is used to describe and understand such organizational traps should be used to design and implement interventions that reduce and prevent them. Argyris is one of the world's leading management scholars whose work has consistently shed light on orgainzational problems. This book is essential reading for MBAs, managers, and consultants.

Leadership, Culture, Organizational Design

Organizational Traps

Demonstrates a new approach to communication and management while critically examining popular management techniques, revealing gaps in logic and implementation that doom many plans to failure

How Managers Can Know when They're Getting Good Advice and when They're Not

What is the purpose of social science and management research? Do scholars/researchers have a responsibility to generate insights and knowledge that are of practical (implementable) value and validity? We are told we live in turbulent and changing times, should this not provide an important opportunity for management researchers to provide understanding and guidance? Yet there is widespread concern about the efficacy of much research: These are some of the puzzles/pressing problems that Chris Argyris addresses in this short book. Argyris is one of the best known management scholars in the world - a leading light whose work has consistently addressed fundamental organizational questions, and who has provided some of the key concepts and building blocks of our understanding of organizational learning - single and double learning, theory in use, and espoused theory etc. In this book he questions many of the assumptions of organizational theory and research, and his investigation is not confined to academic analysis. He also scrutinizes that capacity for 'unproductive reasoning' (self-deception and rationalization) that is common amongst managers, consultants, and indeed more generally. As well as engaging with the work of leading organizational researchers (Sennett, Gabriel, Burgelman, Czarniawska, Grint, for example)he also ponders the work of the consultants, commentators, and accountants who endorsed Enron. Throughout his purpose is to affirm the goal and values of useful knowledge. His style/enquiry is direct but fair, challenging, if at times uncompromising. Drawing on his own wealth of experience of researching and working with organizations, this book will be a reference point for all concerned to develop useful knowledge and confront the defences and deceptions that are only too commonplace in the business and academic worlds.

The Limits to Organizational Knowledge

Reasons and Rationalizations

ris Argyris

First published in 1972, this is a searching critique of work by both sociologists and psychologists on organisational structure and behaviour. Professor Argyris - although examining many different viewpoints - focuses in depth on five major writers on the subject: John Goldthrope, Peter Blau, James Thompson, Charles Perrow and David Lockwood, and analyses the practical, policy-making implications they draw or which would logically follow from their theoretical position. Asserting that research work on complex organizations has failed to integrate the sociological and psychological level of analysis - ignoring the importance of individual personality, group dynamics and interpersonal relationships - the author argues that this is self-defeating for sociological research; that it questions many of the findings of sociologists; and leads to their work in fact unintentionally maintaining the status quo as conceived by scientific management. A challenging and stimulating contribution to the debate on sociological theory.

Chris Argyris

About

Books

Join the club