Joav Merrick

Daniel T. L. Shek

Xiaoqin Zhu (Editor of Service leadership)

Li Lin (Editor of Service leadership)

How can leadership in service economies be developed and nurtured? This issue is of the utmost importance, because the mode of production and requirements of the leaders are different in manufacturing and service economies. While the focus in manufacturing industries is on "do things right", the focus of services economies is on "do the right things". In this book, the authors start out with the Service Leadership Model as well as the ingredients for Service Leadership knowledge, attitude and behaviors (i.e., skills). Second, psychometric properties of three validated measures on Service Leadership knowledge, attitude and behavior are presented. In these chapters, the internal consistency, convergent validity and factorial validity of the measures are presented. Third, the psychosocial correlates and norms associated with these three measures of Service Leadership are presented. Through these chapters, the authors attempt to establish the psychometric properties and norms of the scales assessing Service Leadership knowledge, attitude and behavior. It is their humble wish that the related work and the developed assessment tools can be used in the training, personnel decisions, intervention and research contexts.

Tools to Assess Knowledge, Attitude and Behavior

Service Leadership

Grace Ngai

Stephen C. F. Chan

This book examines service-learning – a valuable means of promoting civic engagement and youth leadership in students by enabling them to apply their knowledge to needy people in the community. It describes selected service-learning projects in different areas by highlighting the subjects being offered, service site(s), completed service projects, evaluation findings and teachers’ reflections. Although service-learning has increased tremendously in the West, its development in different Chinese societies is still in its infancy. As such, this book provides valuable insights on the implementation and future directions of the service-learning movement in China by documenting lessons learned and sharing success stories. It also discusses related evaluation findings and impacts on students to show that service-learning can increase students’ empathy, social awareness, social responsibility and psychosocial skills and as a result can improve their quality of life. In addition, the book highlights how service-learning activities promote the well-being of the clients and communities being served. It also stimulates thinking and sharpens the thoughts of educators, administrators and those who wish to promote the quality of life of students and service recipients through service-learning.

The Case of Hong Kong

Service-Learning for Youth Leadership

Robert M. Hollister

This book provides a critical review of the theory and practice of University Social Responsibility. In addition to addressing the nature of and concepts surrounding University Social Responsibility, as well as its ties to areas such as service learning or engaged scholarship, the book also presents effective practices from around the world. Dedicated chapters demonstrate how University Social Responsibility can manifest itself in different types (civic, moral, economic or global responsibility), levels (local, national, regional or international), and formats (partnership, venture or joint project), depending on local contexts and needs. The book also focuses on three areas of work – educating students to take on social responsibility, broadening access to education, and applying knowledge to societal problems – to highlight the potential and viable ways University Social Responsibility can be employed to promote quality of life in society. Offering a unique resource, it is intended to stimulate thinking and expand the repertoire of all educators, administrators, and organizations who wish to incorporate societal needs into their core mission and promote quality of life in different communities around the world.

A Global Survey of Concepts and Experiences

University Social Responsibility and Quality of Life

Lam Mong Chow

Au Chor Fai

This volume is a response to the challenges facing advocates of social welfare in Hong Kong in the new millennium, including the changing subvention mode, the need for a greater emphasis on service quality and accountability, and the rising complexity of the needs of different client groups.

Advances in Social Welfare in Hong Kong

Jeffrey L. Derevensky

Youth gambling represents a potentially serious public policy and health issue. Nevertheless, the rise in youth gambling issues and problems in the global context is not matched with a parallel increase in research on adolescent gambling. As such, there is an urgent need to conduct more studies on adolescent gambling behaviour. Recently significant advances in the knowledge of the risk factors associated with adolescent problems has emerged. This book addresses issues related to prevalence, assessment, prevention and treatment of youth gambling problems as well as concerns related to technological changes associated with youth problem gambling.

Daniel T. L. Shek

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