David Clutterbuck

'This book is a must for anyone involved in organizational coaching' Adrian Moorhouse, Managing Director, Lane4 & Olympic Gold Medallist Coaching the Team at Work 2 is the result of research over 20 years with practising team coaches and with major corporations around the world. It recognises that in a complex and constantly evolving business and social environment, teams can only keep up if they adapt frequently. But to adapt, they must have clarity about their internal and external systems and how these contribute to or undermine performance. There are multiple aspects of team function that underpins performance - and each influences and is influenced by the others. This revised edition explores the six most significant aspects: * Purpose and motivation * Systems and processes relating to external stakeholders * Relationships, especially within the team * Systems and processes relating to internal functions (such as quality and decision-making) * Learning (how the team adapts to keep up with the pace of change) * Leadership (how the functions of leadership are exercised within the team) When these aspects are aligned, a team can perform at its best; but when any one or more of the aspects is malfunctioning, the result is underperformance. This book helps team coaches develop their skills to support teams in understanding these complex dynamics and, as a result, in developing more effective ways of working together.

The definitive guide to Team Coaching

Coaching the Team at Work

'This book is a must for anyone involved in organizational coaching' Adrian Moorhouse, Managing Director, Lane4 & Olympic Gold Medallist Coaching the Team at Work, 4e is the result of research over 20 years with practising team coaches and with major corporations around the world. It recognises that in a complex and constantly evolving business and social environment, teams can only keep up if they adapt frequently. But to adapt, they must have clarity about their internal and external systems and how these contribute to or undermine performance. There are multiple aspects of team function that underpins performance - and each influences and is influenced by the others. This revised edition explores the six most significant aspects: * Purpose and motivation * Systems and processes relating to external stakeholders * Relationships, especially within the team * Systems and processes relating to internal functions (such as quality and decision-making) * Learning (how the team adapts to keep up with the pace of change) * Leadership (how the functions of leadership are exercised within the team) When these aspects are aligned, a team can perform at its best; but when any one or more of the aspects is malfunctioning, the result is underperformance. This book helps team coaches develop their skills to support teams in understanding these complex dynamics and, as a result, in developing more effective ways of working together.

Coaching the Team at Work, 4th Edition

Powerful questions for coaches and mentors

Belle Rose Ragins

These cases illustrate "diversity in action" in mentoring relationships, and provide guidance for developing effective mentoring programmes and diverse mentoring relationships in organizations. The book is composed of four sections that reflect theory, research and practice: * An overview of the theory and research on diversified mentoring relationships, followed by an applied model of diversity in mentoring relationships. * Some empirically based and pragmatic observations of "best practices" that are used by diversified mentoring programmes in various international contexts. * A collection of international case studies of diversity in both mentoring programmes and individual mentoring relationships. These cases illustrate the challenges and benefits associated with diversity in mentoring relationships. Organizational cases are drawn from such companies as Procter & Gamble, Volvo and World Bank. These cases provide practical guidance on how to develop effective mentoring programmes.-

An International Perspective

Mentoring and Diversity

Tammy Turner

Colm Murphy

Teams are a crucial part of working life, and they can also be a source of challenges, frustrations and opportunities. This industry first book explores the breadth of approaches available throughout a team coaching engagement narrated through case studies and editorial commentary. It illustrates the eclectic and emergent nature of interventions that enable teams to achieve lasting positive changes in capability. Drawing together 23 cases from multiple theoretical perspectives and industries from team coaching practitioners from across the globe, this book: •Includes the experiences, insights and learning of team leaders and team members as well as the team coaches with quotes and data from each engagement •Offers insight into the original need for the team coaching in each case study •Explores how the team relates to itself, its stakeholders and the wider system •Explains how the team coach or coaches engaged with the team detailing the specific practices the team coach used and the outcomes achieved •Features forewords from leading writers on coaching and team coaching: Nick Smith, Peter Hawkins and Paul Lawrence These features make it a fresh and valuable source of insight and reflection for both novice and experienced team coaches, team leaders, organisational sponsors, and buyers of team coaching. “Readers will take away a tangible sense of current team coaching practice and frameworks and feel more capable, knowledgeable, and confident working with teams.” Dr. Catherine Carr, Team Coach, Supervisor and Systemic Team Coaching Instructor, Co-Author of High Performance Team Coaching “This casebook offers inspiration and wisdom from an impressive array of experienced practitioners.” Ruth Wageman, PhD., Author of Senior Leadership Teams: What it Takes to Make them Great, Founder of 6 Team Conditions “This book presents action research at its best. With its diverse array of settings, the book conveys practical wisdom related to the challenges and opportunities of team coaching.” Amy C. Edmondson, Professor at Harvard Business School, Author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth David Clutterbuck is one of the early pioneers of coaching and is co-founder of the European Mentoring and Coaching Council (EMCC). He is also practice lead of Coaching and Mentoring International (CMI). Tammy Turner is CEO of Turner International and is Core Faculty and Head of Supervision at the Global Coach Training Institute (GTCI). She is an accredited master team and individual coach. Colm Murphy is an accredited master executive coach and team coach and Head of Coaching at Smurfit Executive Development, University College Dublin, Ireland. Colm is managing director of Dynamic Leadership Development. He is also Core Faculty at the Global Coach Training Institute (GTCI).

The Team Coaching Casebook

Ioanna Iordanou

Judie Gannon

Sandra Hayes

Krister Lowe

Doug MacKie

The world’s challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together. The Practitioner’s Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the practice of team coaching. It seeks to enhance practice through illustrating and exploring an array of contextual issues and complexities entrenched in it. The aim of the volume is to provide a comprehensive overview of the field and, furthermore, to enhance the understanding and practice of team coaching. To do so, the editorial team presents, synthesizes and integrates relevant theories, research and practices that comprise and undergird team coaching. This book is, therefore, an invaluable specialist tool for team coaches of all levels; from novice to seasoned practitioners. With team coaching assuming an even more prominent place in institutional and organizational contexts nowadays, the book is bound to become an indispensable resource for any coaching training course, as well as a continuing professional development tool. This book is essential reading for anyone with an interest in coaching, in both practice and educational settings. It will be of use not only for professional coaches, but also for leaders, managers, HR professionals, learners and educators, in the business, public, independent and voluntary sectors.

The Practitioner’s Handbook of Team Coaching

Elaine Cox

Tatiana Bachkirova

This comprehensive guide to coaching explores a full variety of coaching theories, approaches, and settings, and offers strategies for the reader to identify and develop a personal style of coaching. Written by leading international authors, each chapter makes explicit links between theory and practice and generic questions will facilitate further reflection on the topic. There are also suggestions for reading and short case studies. This is the first book to explore the differences between the theoretical perspectives of coaching and the links between these perspectives in relation to contexts, genres, and media of coaching.

The Complete Handbook of Coaching

Peter Jackson

"Good supervision is an essential part of effective and ethical practice for coaches and mentors. This book, written by leading experts in the field of supervision, is an important contribution to the development of professional coaching and mentoring. If you are a coach, mentor or helping professional looking for a range of well-grounded perspectives on supervision this book is for you. Enjoy." Anthony M Grant PhD (Director, Coaching Psychology Unit, University of Sydney) "An excellent book which brings together a range of experienced practitioners covering the subject of Coaching supervision from many different viewpoints and topics. Well written, informative and a must for anyone interested in best practice within the coaching supervision field." Gladeana McMahon, FAC, FBACP, FIMS, FISMA, FRSA.Chair of the Association for Coaching UK and Co-Director Centre for Coaching This highly practical, comprehensive book reflects the increasing professionalization of coaching and mentoring, and the mounting expectation that coaches undergo regular supervision to ensure the quality and safety of their practice, and to encourage their continued professional development. The contributing authors include most of the world’s foremost authorities in the subject, who present the latest thinking in this rapidly evolving field. This is the first book to address the full spectrum of coaching and mentoring supervision. The reader gets an opportunity to compare and contrast different approaches and models, and is introduced to theory in a concise, accessible way. The book also: Clarifies what good coaching and mentoring supervision looks like in different contexts Provides practical case examples to compliment and shed light on the theoretical bases for coaching/mentoring supervision Reflects the diversity of perspectives on supervision in coaching and mentoring Explores alternative ways of delivering and using supervision Addresses the complex issue of effectiveness and quality of supervision Supervision in Coaching and Mentoringis the definitive text for coaching supervisors, supervisees and those working toward qualifications in coaching supervision. It will be of value both to HR professionals and those participating in mentoring programmes. Contributors: David Birch, Christine Champion, Bernard Cooke, Sue Congram, Christoph Epprecht, David Gray, Erik de Haan, Denise Harris, Peter Hawkins, Julie Hay, Else Iversen, Peter Jackson, David Lane, Carmelina Lawton-Smith, Jennifer Liston-Smith, Katherine Long, Alison Maxwell, Lis Merrick, Michel Moral, Mike Munro-Turner, Kate Pinder, Catherine Sandler, Gil Schwenk, Paul Stocks, Rebecca Viney.

Theory and Practice

Coaching and Mentoring Supervision

Peter Jackson (MSc)

The new edition of this indispensable book provides insights into the role of supervision and a fresh perspective on the fundamentals of the discipline. Coaching supervision is now widely recognised as essential to effective coaching and professional development of coaches. This book uncovers current research and explains the established ideas for practice. It also: -Contains a comprehensive overview of coaching supervision, from both theoretical underpinnings to practical guidance on different perspectives and approaches -Allows both students of coaching and experienced coaches to compare approaches and develop their own, unique ways of being supervised -Supports supervisors in planning their own developmental journey towards a more integrated, evidence-based practice -Includes leading thinkers from across the field and many emerging authorities Coaching and Mentoring Supervision is the definitive text for coaching supervisors, supervisees and those working toward qualifications in coaching supervision. It will also be of value both to HR professionals and those participating in mentoring programmes. "This book is a central contribution to the further professional development of coaching and mentoring, where supervision should play a central role that cannot be underestimated." Reinhard Stelter, accred. coaching psychologist and Professor of Coaching Psychology at the University of Copenhagen, Denmark "The overarching strength of this book is the abundance of stimulation justifying this as an essential read on the topic of coaching and mentoring supervision." Dr Lise Lewis, Founder of Bluesky International provider of EMCC Accredited Coach and Author of Relational Feedback "An outstanding book, updated to 2021, with contributions from the biggest names in the field, and skillfully edited by three of the finest thought leaders in evidenced based practice in coaching supervision. This book is an essential read for those interested in coaching supervision whether as a student or as a practitioner." Professor Jonathan Passmore, Director Henley Centre for Coaching, Henley Business School, UK "This is a well-researched and multidisciplinary-grounded book by leading authors in the field who offer theoretical and practical knowledge for coaching practitioners to rethink, reset, and continue their professional development through supervision." Charline S. Russo, EdD, Senior Lecturer, Organizational Dynamics Program, University of Pennsylvania Tatiana Bachkirova is Professor of Coaching Psychology and Co-Director of the International Centre for Coaching and Mentoring Studies at Oxford Brookes University, UK. She is a recognised author, international speaker and an active researcher. Peter Jackson is Senior Lecturer and Co-Director of the International Centre for Coaching and Mentoring Studies at Oxford Brookes University, UK. His research interests are in embodiment and learning in coaching practice, reflective learning and professional development. He continues to practice as a coach and supervisor. David Clutterbuck is one of the original pioneers of coaching and mentoring. Author of more than 70 books, he is co-founder of the European Mentoring and Coaching Council and visiting professor at four universities; and a distinguished fellow of The Conference Board.

The new edition of this indispensable book provides insights into the role of supervision and a fresh perspective on the fundamentals of the discipline. Coaching supervision is now widely recognised as essential to effective coaching and professional development of coaches. This book uncovers current research and explains the established ideas for practice. It also: •Contains a comprehensive overview of coaching supervision, from both theoretical underpinnings to practical guidance on different perspectives and approaches •Allows both students of coaching and experienced coaches to compare approaches and develop their own, unique ways of being supervised •Supports supervisors in planning their own developmental journey towards a more integrated, evidence-based practice •Includes leading thinkers from across the field and many emerging authorities Coaching and Mentoring Supervision is the definitive text for coaching supervisors, supervisees and those working toward qualifications in coaching supervision. It will also be of value both to HR professionals and those participating in mentoring programmes. "This book is a central contribution to the further professional development of coaching and mentoring, where supervision should play a central role that cannot be underestimated." Reinhard Stelter, accred. coaching psychologist and Professor of Coaching Psychology at the University of Copenhagen, Denmark "The overarching strength of this book is the abundance of stimulation justifying this as an essential read on the topic of coaching and mentoring supervision." Dr Lise Lewis, Founder of Bluesky International provider of EMCC Accredited Coach and Author of Relational Feedback "An outstanding book, updated to 2021, with contributions from the biggest names in the field, and skillfully edited by three of the finest thought leaders in evidenced based practice in coaching supervision. This book is an essential read for those interested in coaching supervision whether as a student or as a practitioner." Professor Jonathan Passmore, Director Henley Centre for Coaching, Henley Business School, UK "This is a well-researched and multidisciplinary-grounded book by leading authors in the field who offer theoretical and practical knowledge for coaching practitioners to rethink, reset, and continue their professional development through supervision." Charline S. Russo, EdD, Senior Lecturer, Organizational Dynamics Program, University of Pennsylvania Tatiana Bachkirova is Professor of Coaching Psychology and Co-Director of the International Centre for Coaching and Mentoring Studies at Oxford Brookes University, UK. She is a recognised author, international speaker and an active researcher. Peter Jackson is Senior Lecturer and Co-Director of the International Centre for Coaching and Mentoring Studies at Oxford Brookes University, UK. His research interests are in embodiment and learning in coaching practice, reflective learning and professional development. He continues to practice as a coach and supervisor. David Clutterbuck is one of the original pioneers of coaching and mentoring. Author of more than 70 books, he is co-founder of the European Mentoring and Coaching Council and visiting professor at four universities; and a distinguished fellow of The Conference Board.

EBOOK: Coaching and Mentoring Supervision: Theory and Practice, 2e

'Everyone Needs a Mentor' provides managers with essential frameworks to identify, formulate and implement the best policies and practice in the development of employee potential.

Fostering Talent in Your Organisation

Everyone Needs a Mentor

Work-life balance is one of the most important issues facing employers and managers today. Employees at all levels are no longer willing to trade their quality of life in order to get a decent standard of living. Managers can no longer afford to ignore the costs that the long-hours culture imposes on their organisation. Overwork causes stress-related absenteeism, poor retention levels, low creativity, appalling customer service and unethical employee behaviour. Combine that with the risks of being sued by a stressed employee or a parent who wanted to work flexibly, and the business case for paying real attention to work-life issues has never been stronger. This text sets out the roadmap for moving your organisation towards a positive work-life culture. With clear and practical advice for HR and line managers alike, Managing Work-Life Balance shows you how to engage employers, managers and employees in the process of controlling the inherent conflicts between the worlds of work and home.

A Guide for HR in Achieving Organisational and Individual Change

Managing Work-life Balance

Deborah Snow

Susan Kernaghan

Explores the progress of privatization country by country. The book examines the debate and illustrates the problems and successes of going private with detailed case studies from Britain and continental Europe.

Privatisations Around the World

Going Private

Michelle Lucas

Carol Whitaker

Just like the coaching relationship, supervision is most successful when it is a collaborative endeavour, with both parties clear on their roles and the process. Coaching Supervision is an intensely practical book providing guidance on when, why and how to seek supervision, and on how coaches can make the most of the supervision they receive. Written by experienced supervisors who have a deep understanding of the field, and drawing on research into good practice internationally, this book: Explains what supervision is and how it differs from other 'helping conversations' Provides a step by step approach to choosing a supervisor Advises on how to structure the coach/mentor development journey Explores a breadth of activities that enhance reflective practice Shows how supervision is an integral element of professional coaching and mentoring This practical guide will be vital reading for all established and trainee coaches and mentors participating in the supervision process, either as supervisors or supervisees.

A Practical Guide for Supervisees

Coaching Supervision

This second edition provides the most comprehensive guide to the field of coaching, exploring a range of coaching theories and approaches, genres and settings, and professional issues. It supports trainees and professionals to identify and develop a personal style of coaching. Its three parts cover: The theoretical traditions underpinning coaching such as cognitive-behavioural, Gestalt and existential Contexts and genres such as life, executive, peer, team and career coaching Professional issues such as ethics, supervision, continuing professional development, standards and mental-health issues. Written by leading international authors, each chapter makes links between theory and practice and includes discussion questions to facilitate reflection on the topic, further reading suggestions, and case studies. This new edition includes completely revised and updated chapters throughout, an additional emphasis on cross-cultural coaching and new chapters on Health and Wellness Coaching and Researching Coaching. The handbook is a unique resource that has helped thousands of practitioners and trainees from a variety of professions and multi-disciplinary backgrounds, including health, education, business and management and psychology, throughout their coaching career.

Frances Kochan

Kirsten Poulsen

"I knew I was going to enjoy this book before I started to read it, as to any passionate, mentoring enthusiast, the list of contributors reads like a 'who's who' in the best of mentoring with chapters by some of the greatest global thought leaders and practitioners in mentoring ... This book is a great reference for anyone wanting to set up a diversity mentoring programme of any type, as many of the lessons are very transferable. It is also such a joy to read of the richness of learning that mentoring can bring to mentors and mentees alike, a real treasure for the bookshelf of anyone interested in mentoring programmes." The International Journal of Mentoring and Coaching, Volume X Issue 2, December 2012 "This comprehensive but concise book will be useful for any coach or integrative coach who is engaged in supervision, wanting to train as a supervisor, or seeking to understand more about the supervision perspective." AICTP Journal, November 2012 "Developing Successful Diversity Mentoring Programmes fills a gap in the mentoring literature. The editors introduce the topic of diversity with sensitivity and awareness. They then bring together a comprehensive range of real case studies that provide a wonderful resource of examples of diversity mentoring programmes across a wide range of disability, gender, race and culture contexts. The case studies themselves examine necessary programme processes, such as matching and also consider the challenges and lessons learned. The book is informed, insightful and inspiring and will be of immense use to the mentoring community." Dr Elaine Cox, Director of Postgraduate Coaching and Mentoring Programmes, Oxford Brookes University, UK "This book provides insightful analyses of diversity mentoring principles and their application to real world practice. It is highly timely, internationally relevant and should appeal to scholars, policy makers and practitioners. In these pages you will find a rich mixture of the best examples of mentoring case studies, which shows intersections between diversity groups. The book is particularly significant in amplifying differing voices by not attempting to standardise language used by case studies' contributors. Through the reflective questions in all sections, I think the authors have done an outstanding job in promoting engagement with readers." Professor Uduak Archibong, Professor of Diversity, University of Bradford, UK "As a diversity practitioner working for a multi-national organisation, I found this a great manual to dip in to for ideas and advice on how best to use mentoring as a means of driving behavioural and organisational change. The case studies are many and varied and offer bite sized and very practical lessons. When mentoring works, it affords both parties the opportunity for personal growth, increased self awareness and increased understanding of different perspectives - all of which are essential to truly value difference. These qualities are the foundations for that sense of inclusion that we all strive for in our daily lives." Sarah Churchman, Human Capital Director, Head of Diversity, Inclusion & Employee Wellbeing, PricewaterhouseCoopers LLP, London, UK Mentoring has become an essential ingredient in the success of diversity management in the workplace and in achieving societal change to accommodate and value difference. This case book brings together a wide range of approaches to designing, implementing, sustaining and evaluating mentoring programmes. It explores what makes mentoring work in a diversity context, and what undermines it; what constitutes good practice and what to avoid. The international case studies cover many different aspects of difference, including race, culture, physical and mental disability, gender and sexual preference, Thoughtful analysis of these cases reveals many practical lessons for what does and doesn’t work well in different contexts. Edited by three leading authorities in the field, this case book is an essential companion for anyone aiming to establish a mentoring programme in the areas of equal opportunities, diversity management, or leveraging diversity. Countries represented in the book: Australia, Argentina, Canada, Denmark, Great Britain, Germany, Luxembourg, Norway, South Africa, and USA. Contributors Penny Abbott, Olu Alake, Raymond Asumadu, Dellroy Birch, Merridee Bujaki, Maggie Clarke, David Clutterbuck, Jane Cordell, Giulia Corinaldi, Patricia Pedraza Cruz, Tulsi Derodra, Pamela M. Dixon, Nora Dominguez, Jennybeth Ekeland, Gifty Gabor, Coral Gardiner, Tim Gutierrez, Julie Haddock-Millar, Christina Hartshorn, Susanne Søes Hejlsvig, Rachelle Heller, Malcolm Johnson, Rita Knott, Frances Kochan, James W. Koschoreck, Alan Li, Catherine Mavriplis, Norma T. Metz, Elisabeth Møller-Jensen, Dra. Silvia Inés Monserrat, Françoise Moreau-Johnson, Catherine Mossop, Loshini Naidoo, Jonelle Naude, Leyla Okhai, Nwamaka Onyiuke, Louise Overy, Martin Parsonage, Shari Lawrence Pfleeger, Cherry Potts, Kirsten M. Poulsen, Peter Quinn, Ann Rolfe, Michail Sanidas, Clive Saunders, Kolarele Sonaike, Lynn P. Sontag, Charlene Sorensen, Jenepher Lennox Terrion, Kimberly Vappie, Cynthia Miller Veraldo, Helen Villalobos, Dieter Wagner, Nelli Wagner, Carol Ann Whitaker, Keith Whittlestone, Helen Worrall, Shaun Wilson-Gotobed and Derek Yee.

EBOOK: Developing Successful Diversity Mentoring Programmes: An International Casebook

Nicki Seignot

Investing in your returning talent Becoming a parent is life-changing. Our experience as employers, practitioners, researchers and working parents tells us this is a critical time for offering support to new parents as they navigate the transition, plan for their return and re-engage with work and career. At an organisational level, there are huge costs associated with losing experienced and talented employees when they start a family and, in the interest of building a more diverse and balanced workforce, organisations need their people to return engaged and motivated to progress their career. Written in partnership by two established coaching and mentoring professionals, Mentoring New Parents at Work makes the case for dedicated mentoring programmes in the workplace as a sustainable way of supporting new parents and improving talent retention for employers. The authors offer timely, practical guidance for each stage of the mentoring journey, from building the business case through to ideas for mentoring workshops. The book is grounded in theory and practice, and provides tools, techniques and real life case studies from a range of countries and organisations to illustrate good practice. Mentoring New Parents at Work will be invaluable to all HR practitioners and line managers who want to retain and support new parents, helping to pave the way for gender diversity at all levels of their organisations. Its themes and insights will also be of interest to students and researchers of HRM, diversity management, and coaching and mentoring.

A Guide for Businesses and Organisations

Mentoring New Parents at Work

This book provides a wide-ranging guide to the complex, multidisciplinary area of coaching, helping trainees to find comprehensive answers to their coaching questions. It allows them to identify and develop their own personal style of coaching. A specially selected group of international authors contribute various expertise and insights across three key areas: Theoretical perspectives Contexts and genres of coaching Professional practice Issues Learning is also supported by new online resources. Videos, case studies, journal articles and useful websites have been carefully collated by our contributors to help trainees make the crucial link between theory and practice.

David Megginson

Natalie Lancer

This is a fully revised and updated second edition of the successful Techniques for Coaching and Mentoring, also incorporating the best bits of its sister text Further Techniques for Coaching and Mentoring. The book presents a comprehensive and critical overview of the wide range of tools and techniques available to coaches and mentors. With a strong academic underpinning, it explores a wide range of approaches, and provides techniques both for use with clients and to support professional development of the coach or mentor. Key features include: Easy-to-use resources and techniques for one-to-one coaching; Case studies throughout the text, helping to put theory into practice; An overview of different theoretical approaches; A dedicated section on ‘themes for the coach’ discussing coaching across cultures, evaluating your coaching and looking after yourself as a coach; and Downloadable worksheets for each technique. Techniques for Coaching and Mentoring 2nd Edition is an invaluable resource for professional coaches and mentors looking to enhance their practice, and for students of coaching and mentoring.

David Clutterbuck

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