Dominic Elliott

Ethné Swartz

Brahim Herbane

Business Continuity Management (BCM) is broadly defined as a process that seeks to ensure organisations are able to withstand any disruption to normal functioning. This text tackles both theortetical and empirical approaches.

A Crisis Management Approach

Business Continuity Management

Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition of this text was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003.

Business Continuity Management, Second Edition

Denis Smith

One of the first books of its kind in the subject area, this groundbreaking text brings together seminal papers in the area of crisis management and organizational theory. Covering this important field from both a theoretical and practical perspective, it features key readings from Karl Weick, Charles Perrow and many other luminaries of the field. Divided into four main sections it covers: understanding crisis management modelling the crisis management process the cultural and psychological dynamics of risk and crisis management crisis management in practice. Comprehensive and thought provoking, the collected readings review the approaches and limitations of crisis management processes and their cultural and psychological dynamics. Featuring expert editorial commentary on all the key readings, this is an essential and illuminating text that crosses discplines and covers the diversity within crisis management. As such, it is an invaluable introduction for students.

Dominic Elliott

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