Todd Whitaker

Douglas Fiore

This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success.

And with Parents in Difficult Situations

Dealing with Difficult Parents

Charles Joseph

This book provides a road map for school leaders as they engage in their single most important leadership skill: decision making. With practical examples, it demonstrates how to create a positive school culture, spur school improvement, and make decisions in the context of NCLB.

A Guide for School Leaders

Making the Right Decisions

Organized around the ISLLC standards, this text introduces students to the concepts and theories of educational leadership. The new edition adds coverage of such topics as data usage, ethics, innovative hiring practices, and student discipline. Appearing in the second edition are chapter-ending sections called “Point-Counterpoint” which prompt readers to examine their own beliefs regarding the material presented in the chapter and its application to work in our schools.

Douglas Fiore

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