Ralph Stacey

Douglas Griffin

What role do values play in organizational life? How do they shape the efficiency and effectiveness of organizational change? This volume examines what we actually mean when we use the term values and what it means to act according to values in ordinary everyday life. The contributors to this volume provide an exposition of the circular relationship between values, conflict, and compromise. It can be said that current research lacks a thorough exploration of what we actually mean by human values and what it means to act according to values in ordinary, everyday life in organizations. This is what the chapters in this volume seek to address through the reflections of organizational practitioners on their ordinary work in organizations. Covering subject areas such as organizational theory and behaviour, and organizational analysis as well as the sociology of work and industry, this book will appeal to researchers and practitioners alike.

Complexity and the Experience of Values, Conflict and Compromise in Organizations

A fundamental problem of public sector governance relates to the very way of thinking it reflects; where organization is thought of as a ‘thing’, a system designed to deliver what its designers choose. This volume questions that way of thinking and takes a perspective in which organizations are complex responsive processes of relating between people. Bringing together the work of participants on the Doctor of Management program at Hertfordshire University, this book focuses on the move to marketization and managerialism, paying particular attention to human relationships and group dynamics. The contributors provide narrative accounts of their work addressing questions of management, pressures, accountability, responsiveness and traditional systems perspectives. In considering such questions in terms of their daily experience, they explore how the perspective of complex responsive processes assists them in making sense of experience and developing practice. Including an editors’ commentary which introduces and contextualizes these experiences as well as drawing out key themes for further research, this book will be of value to academics, students and practitioners looking for reflective accounts of real life experiences rather than further prescriptions of what organizational life ought to be.

Complexity and the Experience of Managing in Public Sector Organizations

Robert Macintosh

Donald Maclean

In the past decade, complexity-based thinking has exerted an increasing, yet somewhat controversial authority over management theory and practice. This has in some part been due to the influence of a number of high-profile articles and the not inconsiderable hype which has accompanied them. Another feature of the subject’s development has been the diversity of the origins of the thinking and the claims which have been made for it in terms of managerial and organizational implications. Complexity and Organization is the first text to bring this thinking together, presenting some of the most influential writing in the field, showing how the subject has developed and how it continues to influence managerial thinking. Seminal contributions to the field have been brought together in a single accessible volume, allowing readers to access what might otherwise appear a very diverse body of literature. Moreover, the editors, who represent some of the leading thinkers and writers in this field, have combined these readings with a unique commentary, indicating not only the importance of the papers but teasing out the subtle but significant differences and similarities between them. These commentaries take the form of a discussion between the editors, debating the contribution that each paper has made to the field and the influence it has had on management thinking.

Douglas Griffin

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