Dr. Jonathan Lazar

Dr. Jinjuan Heidi Feng

Dr. Harry Hochheiser

Continual technological evolution has led to an explosion of new techniques in Human-Computer Interaction (HCI) research. Research Methods in Human-Computer Interaction is a thoroughly comprehensive guide to performing research and is essential reading for both quantitative and qualitative methods. Chapters cover a broad range of topics relevant to the collection and analysis of HCI data, going beyond experimental design and surveys, to cover ethnography, time diaries, physiological measurements, case studies, and other essential elements in the well-informed HCI researcher's toolkit. “This book is a must read for anyone in the field of Human-Computer Interaction. The multi-disciplinarian approach, housed in the reality of the technological world today, makes for a practical and informative guide for user interface designers, software and hardware engineers and anyone doing user research.” Dr. Mary Czerwinski, Research Area Manager, Microsoft Research, USA “Research Methods in HCI is an excellent read for practitioners and students alike. It discusses all the must-know theory, provides detailed instructions on how to carry out the research, and offers great examples. I loved it!” Professor Vanessa Evers, Professor, Human Computer Studies Lab, University of Amsterdam, the Netherlands "The book is superb: comprehensive, clear, and engaging! This is a one-stop HCI methods reference library. If you can only buy one HCI methods book, this is the one!" Dr. Clare-Marie Karat, IBM TJ Watson Research, USA, and recipient of the 2009 ACM SIGCHI Lifetime Service Award “A much needed and very useful book, covering important HCI research methods overlooked in standard research methods texts.” Professor Gilbert Cockton, School of Design, Northumbria University, United Kingdom

Research Methods in Human-Computer Interaction

Universal Usability is the concept of designing computer interfaces that are easy for all users to utilize. It is a concept which many decry as elusive, impossible, or impractical, but this book, which addresses usability issues for a number of diverse user groups, proves that there is no problem in interface design that cannot be solved, or at least improved upon. Individuals with cognitive, motor, and perceptual impairments, as well as older, younger, and economically disadvantaged users, face a variety of complex challenges when interacting with computers. However, with user involvement, good design practice, and thorough testing, computer interfaces can be successfully developed for any user population. This book, featuring key chapters by Human-Computer Interaction luminaries such as Jonathan Lazar, Ron Baecker, Allison Druin, Ben Shneiderman, Brad Myers and Jenny Preece, examines innovative and groundbreaking research and practice, and provides a practical overview of a number of successful projects which have addressed a need for these specific user populations. Chapters in this book address topics including age diversity, economic diversity, language diversity, visual impairment, and spinal cord injuries. Several of these trailblazing projects in the book are amongst the first to examine usability issues for users with Down Syndrome, users with Amnesia, users with Autism Spectrum Disorders, and users with Alzheimer's Disease, and coverage extends to projects where multiple categories of needs are addressed. These chapters represent real-world projects, being carried out on different continents. The authors of the chapters also represent diversity—interface researchers and software developers in university, industrial, and government settings. In the practical spirit of the book, chapter authors provide guidelines and suggestions for those attempting similar projects, as well as implications for different stakeholders such as policymakers, researchers, and designers. Ideal for students of HCI and User Interface Design, and essential reading for usability practitioners, this fascinating collection of real-world projects demonstrates that computer interfaces can truly be designed to meet the needs of any category of user.

Dr. Jonathan Lazar

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