Eduardo Salas

Scott Tannenbaum

In Teams That Work, Scott Tannenbaum and Eduardo Salas present the seven drivers of team effectiveness and the clearest recommendations on what really makes teams great. Readers will find actionable, evidence-based tips for being an effective team leader, a great team member, a supportive senior leader, or an impactful consultant.

The Seven Drivers of Team Effectiveness

Teams That Work

Why do some teams thrive, while others struggle? In the modern workplace, employees collaborate. Managers are expected to be effective team leaders and employees are expected to be valued teammates. But many teams struggle. Being part of a struggling team can be unpleasant, but it can also hurt your career and waste company resources. In Teams That Work, Scott Tannenbaum and Eduardo Salas present the seven drivers of team effectiveness and the clearest recommendations on what really makes teams great. Applying the lessons they've learned from working with high-stakes, high-risk team situations to any kind of organization, they will dispel some of the most enduring myths (e.g., can you be both a star and a great team player?), feature the most useful psychological research, and share real-world illustrations of effective teams in action. Readers will find actionable, evidence-based tips for being an effective team leader, a great team member, a supportive senior leader, or an impactful consultant.

Situational awareness has become an increasingly salient factor contributing to flight safety and operational performance, and the research has burgeoned to cope with the human performance challenges associated with the installation of advanced avionics systems in modern aircraft. The systematic study and application of situational awareness has also extended beyond the cockpit to include air traffic controllers and personnel operating within other complex, high consequence work domains. This volume offers a collection of essays that have made important contributions to situational awareness research and practice. To this end, it provides unique access to key readings that address the conceptual development of situational awareness, methods for its assessment, and applications to enhance situational awareness through training and design.

Situational Awareness

Andrew E. P. Mitchell

Chris Keyworth

Federica Galli

Elena Vegni

Coronavirus Disease (COVID-19): The Mental Health, Resilience, and Communication Resources for the Short- and Long-term Challenges Faced by Healthcare Workers

James E. Driskell

The pace of life in our high technology world has quickened. Industries that do not become more efficient, often by requiring a faster production turnaround with less slack, are superseded. Because of this, workers face an environment in which they must perform under more time pressure and under greater task load, in which stress is more prevalent, and in which consequences of poor performance are more critical than ever before. The dominant, if unstated, psychoanalytic paradigm underlying much stress research over the past fifty years has led to an emphasis on coping and defense mechanisms and to a preoccupation with disordered behavior and illness. Accordingly, almost any book with "stress" in the title will invariably devote a considerable amount of pages to topics such as stress-related disorders, clinical interventions, stress and coping, psychopathology, illness, and health issues. This book presents basic and applied research that addresses the effects of acute stress on performance. There are a large number of applied settings that share the commonalities of high demand, high risk performance conditions, including aviation; military operations; nuclear, chemical, and other industrial settings; emergency medicine; mining; firefighting; and police work, as well as everyday settings in which individuals face stressors such as noise, time pressure, and high task load. This book focuses directly on the effects of acute stress-- defined as intense, novel stress of limited duration--on performance. The effects of stress on task performance, decision making, and team interaction are discussed, as well as the interventions used to overcome them.

Stress and Human Performance

Lauren Blackwell Landon

Kelley J. Slack

In Psychology and Human Performance in Space Programs: Research at the Frontier, leading space researchers from multiple fields of expertise summarize the recent growth of knowledge, the resulting tools and techniques, and the research still needed to protect humans in space. Making use of cutting-edge research and development related to composing, training, and supporting astronaut crews who will live and work together for future missions to Mars, this book examines the current practices of leaders in the field both at NASA and in academia. Presenting astronaut data alongside data from analogous extreme environments such as mission simulation habitats, this volume helpfully contrasts and compares to examine the lessons that can be learned from other approaches. Using the context of current International Space Station missions, the book discusses the influence of human factors and physiological health on individual and team job performance and social cohesion. With an overview of the physical and psychological hazards of space, and the challenges posed by conducting space-related applied psychology research, this volume uses the context of a long-duration Mars mission as a lens through which to discuss adaptation and resilience, technical and team training, technological advances related to working and living in space, and human interaction with onboard systems. Additionally, the book includes an essay from retired astronaut Clay Anderson on his experiences in space and thoughts on future missions to the moon and Mars. This first of two volumes will be of interest to professionals in the field of human factors and psychology at work, as well as academics examining human performance in extreme environments and aerospace.

Research at the Frontier

Psychology and Human Performance in Space Programs

Gary A. Klein

This book contains selected papers presented at the 1998 conference on Naturalistic Decision Making (NDM). The objectives of the conference were to: *make American researchers more aware of NDM research being conducted abroad, particularly in Europe; *connect NDM research with work in management and industry, to stretch beyond the military and paramilitary focus; and *formulate a more explicit connection between NDM and expertise. These objectives are reflected in the chapters of this volume.

Linking Expertise and Naturalistic Decision Making

Michael P. Letsky

Stephen M. Fiore

Cognitive processes in teams have been a valuable arena for team researchers to explore. Team cognition research advances and informs a variety of disciplines, including cognitive and social sciences, engineering, military science, organizational science, human factors, medicine, and communications. There has been a great deal of progress in the team cognition literature, yet the field is still in its early stages of maturity. There is much more to be gained from the field’s insights and there is a need to unite the diverse array of scholarly ideas that permeate the field. This movement will serve to organize the research and ideas that have surfaced in the field, thereby making them more accessible to different disciplines while at the same time, motivating continued progress in the field. This book aims to be a step in this direction and acts as a forum for leading scholars to share their ideas, theories, models, and conceptions about what matters and where more attention is needed in the field of team cognition.

Cross-Disciplinary Perspectives

Theories of Team Cognition

Neville Anthony Stanton

Hal W. Hendrick

Alan Hedge

Karel Brookhuis

Research suggests that ergonomists tend to restrict themselves to two or three of their favorite methods in the design of systems, despite a multitude of variations in the problems that they face. Human Factors and Ergonomics Methods delivers an authoritative and practical account of methods that incorporate human capabilities and limitations, envi

Handbook of Human Factors and Ergonomics Methods

Focuses on human/technology issues that arise from the design, development, application, operation, evaluation, and maintenance of advanced systems with regard to training in complex environments. This ninth volume covers areas including: advanced embedded team training, human centered automation for air traffic control, and more.

Human/Technology Interaction in Complex Systems

Michael Rosen

Marissa Shuffler

Publisher’s note: In this 2nd edition, the following article has been added: Shuffler ML, Salas E and Rosen MA (2020) The Evolution and Maturation of Teams in Organizations: Convergent Trends in the New Dynamic Science of Teams. Front. Psychol. 11:2128. doi: 10.3389/fpsyg.2020.02128

The Evolution and Maturation of Teams in Organizations: Theories, Methodologies, Discoveries & Interventions, 2nd Edition

Guler Aras

It is increasingly being accepted that there is a benefit to both parties when a relationship is established between an NGO and a company. This book intends to research various aspects of such relationships in order to arrive at some conclusions regarding the potential benefits and pitfalls of such relationships.

NGOs and Social Responsibility

Florian Jentsch

Dan Maurino

This edited textbook is a fully updated and expanded version of the highly successful first edition of Human Factors in Aviation. Written for the widespread aviation community - students, engineers, scientists, pilots, managers, government personnel, etc., HFA offers a comprehensive overview of the topic, taking readers from the general to the specific, first covering broad issues, then the more specific topics of pilot performance, human factors in aircraft design, and vehicles and systems. The new editors offer essential breath of experience on aviation human factors from multiple perspectives (i.e. scientific research, regulation, funding agencies, technology, and implementation) as well as knowledge about the science. The contributors are experts in their fields. Topics carried over from the first edition are fully updated, several by new authors who are now at the fore of the field. New material - which represents 50% of the volume - focuses on the challenges facing aviation specialists today. One of the most significant developments in this decade has been NextGen, the Federal Aviation Administration's plan to modernize national airspace and to address the impact of air traffic growth by increasing airspace capacity and efficiency while simultaneously improving safety, environmental impacts and user access. NextGen issues are covered in full. Other new topics include: High Reliability Organizational Perspective, Situation Awareness & Workload in Aviation, Human Error Analysis, Human-System Risk Management, LOSA, NOSS and Unmanned Aircraft System. Comprehensive text with up-to-date synthesis of primary source material that does not need to be supplemented New edition thoroughly updated with 50% new material and full coverage of NexGen and other modern issues Instructor website with test bank and image collection makes this the only text offering ancillary support Liberal use of case examples exposes readers to real-world examples of dangers and solutions

Human Factors in Aviation

Richard A. Guzzo

Irwin L. Goldstein

Teams have become a dynamic force in the world of business--cross functional teams, quality circles, customer service teams, autonomous work groups, and even virtual, electronically linked teams. Vested with autonomy, information, and responsibility, today's teams don't just do--they decide. Although team activity often determines the success or failure of a project, a department--even an organization--research about how teams really work has not kept pace with this exponential growth, until now. Written for researchers, educators, practitioners, and serious students of the team phenomenon, Team Effectiveness and Decision Making in Organizations provides the latest research perspective on teams: their nature, their function, their effectiveness, their decision-making processes, and their ability to change the face of organizational life. Using a variety of methodologies, twenty-two leading researchers from the fields of management and social, industrial, and organizational psychology examine team-based projects worldwide, bringing their expertise to bear on core issues from member selection to conflict management to measuring productivity. In eleven groundbreaking chapters, the book investigates the internal processes and external factors that affect critical decision making in teams and presents tested models and methods for improving team effectiveness in any organizational context.

Team Effectiveness and Decision Making in Organizations

Clint A. Bowers

Eleana Edens

This edited volume applies the excellent work done in Crew Resource Management (CRM) in the aviation industry to training teams in other organizations. CRM is not only a design for training, but it also has been evaluated over time and shown great success. This lesson should be transferred to other nonaviation settings, and this book was written wi

Applications of Resource Management Training

Improving Teamwork in Organizations

C. Shawn Burke

Pegasus Professor and University Trustee Chair Department of Psychology Eduardo Salas, PhD

Gerald F. Goodwin

Over the past 40 years, there has been a growing trend toward the utilization of teams for accomplishing work in organizations. Project teams, self-managed work teams and top management teams, among others have become a regular element in the corporation or military. This volume is intended to provide an overview of the current state of the art research on team effectiveness.

Cross-Disciplinary Perspectives and Approaches

Team Effectiveness In Complex Organizations

Mica R. Endsley

Michael McNeese

The background and interwoven streams of team cognition and distributed cognition fermenting together has wielded new nuances of exploration, which continue to be relevant for a theoretical understanding of team phenomena. Foundations and Theoretical Perspectives of Distributed Teams Cognition looks at fundamentals, theoretical concepts, and how theory informs perspectives of thinking for distributed team cognition. The chapters yield a broad understanding of the nature of diverse thinking and insights into technologies, foundations, and theoretical perspectives of distributed team cognition. Features Generates historical patterns and significance that compose developmental trajectories Explains multiple perspectives that incorporate an interdisciplinary understanding that specifies diverse theories Identifies and develops particular challenges resident within team simulation studies and then illustrates research frameworks Highlights and reviews how team simulations are used to produce dynamic experimental results Investigates and studies research variables within distributed team cognition

Foundations and Theoretical Perspectives of Distributed Team Cognition

Linda G. Pierce

Adaptability is becoming a hallmark of effective performance at all levels and types of organizations. As complexity rises within the internal and external environments that organizations operate within, it is no longer acceptable to be able to perform well when things go as expected; instead individuals, teams, and organizations must be able to continuously adapt their knowledge and skills in order to remain competitive in environments which are fluid, often ambiguous, and where multiple pathways to goal attainment exist. Thus, this volume takes a multi-disciplinary approach to increasing our understanding of adaptability within complex environments by integrating cutting-edge work done by experts in the field and compiling it in one volume. Specifically, the volume takes a systems approach in that chapters describe the manifestation and antecedents of adaptability at individual, team, and organizational levels. In addition, the volume presents work on the importance of cultural adaptability, visualization requirements, measurement approaches, training strategies, and selection for adaptive performance.

Eduardo Salas

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