Elaine Biech

Showing how top facilitators always put learners first, even when faced with exceptions to the rule, this highly informative book explains why you must understand people, not only content, to ensure consistently exceptional learning experiences. --

The Art and Science of Training

The Basics and Beyond

The Business of Consulting

Foundational guidance you’ve been looking for The best organizations recognize that no leader or employee can be expert in everything, but that everyone needs to be at their best if organizations are to be productive and successful. If your goal is to develop talent within your organization, this concise yet foundational book has the keys to success. Renowned industry leader and bestselling author Elaine Biech guides you through getting started, designing and implementing your talent development program, demonstrating success, and planning next steps. But just as important, she poses critical questions that only you and your organization can answer. Biech interweaves best practices with the latest technology to offer many templates, tools, worksheets, and tips to help you explore how to support your organization into the future. Starting a Talent Development Program is part of a new ATD series, What Works in Talent Development, which addresses the most critical topics facing today’s talent development practitioners. Each book in the series is written for trainers, by trainers, and offers an examination of core subject matter and a defined way to solve real issues.

Starting a Talent Development Program

We need to change how we change. Successful organizations are proactive about change and can turn obstacles into opportunities. Thus managing change—its constant barrage, faster pace, and complexity—has become a required skill for leaders, managers, and employees alike. In Change Management Training, master trainer and innovator Elaine Biech presents a complete lineup of workshop resources and tools needed to conduct effective change management training. Help managers understand their expanded role, practice new management techniques, and demystify the people side of change with innovative two-day, one-day, and half-day training workshop. You’ll find all the activities, handouts, tools, and assessments you need inside. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. Preview a sample activity from the book. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. Order the ATD Workshop Series Bundle to save.

Change Management Training

Praise for Developing Talentfor Organizational Results "Elaine Biech brings together some of the 'royalty' of American corporations and asks them to share their wisdom in increasing organizational effectiveness. In 46 information-filled chapters, these 'learning providers' don't just sit on their conceptual thrones; they offer practical advice for achieving company goals and the tools to make it happen."—Marshall Goldsmith, million-selling author of the New York Times bestsellers, MOJO and What Got You Here Won't Get You There "Recruiting, developing, inspiring, engaging, and retaining your talent are critical to the growth and success of all organizations. Developing Talent for Organizational Results is a rich resource that can help you cultivate your most precious resource."—Tony Bingham, CEO & President ASTD and Co-author of The New Social Learning "Hiring and developing talent is the area that I am most passionate about. . . . Developing Talent for Organizational Results covers all the important topics, uses multiple experts, and supports learning with ready-to-use tools to develop talent in your company. It is like having a million-dollar consultant sitting on your book shelf!"—Mindy Meads, former CO-CEO Aéropostale and former CEO/ President Lands' End The best companies win with highly talented, highly committed employees—hiring and developing the best talent is essential. In Developing Talent for Organizational Results, Elaine Biech brings together the work of many of the most renowned learning providers in the world—all of them members of ISA: The Association of Learning Providers. Filled with a treasure-trove of consulting advice from The Ken Blanchard Companies, DDI, Forum, Herrmann International, Bev Kaye, Jack Zenger, and others, this book delivers the answers you want to improve leadership, management, and communication skills; address training, learning, and engagement issues; and shape the culture and care for your customers to achieve desired results.

Training Tools from the Best in the Field

Developing Talent for Organizational Results

Develop and deliver a robust employee training and development program Training and Development For Dummies gives you the tools you need to develop a strong and effective training and development program. Covering the latest in talent development, this informative guide addresses classroom, virtual, and blended learning to open up your options and help you design the program that's right for your company. You'll explore the different modes of formal learning, including social learning, m-learning, and MOOCs, and delve into the benefits and implementation of self-directed and informal learning. The discussion covers mentoring and coaching, rotational and stretch assignments, and how to align talent development with the company's needs. You'll learn how to assess employee skills, design and deliver training, and evaluate each step of the process to achieve the goals of both the employee and the organization. Most employees have some weaknesses in their skill sets. A robust training program allows you to strengthen those skills, and a development program brings all employees up to the highest possible level of productivity and success. This book helps you create consistency in your company by developing and delivering the exact training and development program your people need. Develop a strong training and development program Foster a supportive and innovative work environment Learn about social learning, m-learning, and MOOCs Assess and evaluate your staff more effectively A great training and development program boosts performance, productivity, job satisfaction, and quality of services, while reducing costs and supervision. Investing in your employees gives an excellent ROI, as talent development is a primary driver behind both motivation and loyalty. Training and Development For Dummies shows you how to reap these benefits, with step by step guidance and essential expert insight.

Training & Development For Dummies

Tackle training and development the fun and easy way so you can share your specialized knowledge with others Millions of Americans train others as part of their jobs. Whether you’re an employee training your co-workers on a new process or skill, a volunteer asked to train new volunteers, a chef training your staff, or a paramedic giving CPR training, it’s just as important to know how to teach others as it is to know what you’re talking about. It doesn’t matter how much you know about your subject if you can’t share it with others. And that’s where Training For Dummies comes in—it offers all the nuts and bolts of training for anyone who has to educate others on any subject and in any field—and it’s written in plain English. Covering all the modern, interactive instructional methods and dynamic training approaches available, this hands-on guide will help you inspire trainees and keep them engaged throughout the training program. You’ll discover: How to master the jargon of training The keys to using audio and visual aids effectively How to prepare for the training certification process Helpful ways to evaluate your results and improve your tactics Tips, techniques, and tidbits for enhancing your training sessions Methods that improve trainee participation Alternatives to the traditional lecture method Tactics for gauging and managing group dynamics Strategies for addressing problems in the classroom Hints for understanding and adapting to different learning styles Resources and other extra material you can immediately use The book has a part dedicated to the training profession, so if you’re interested in becoming a professional trainer, you’ll learn how to upgrade your skills and knowledge and what the trainer certification process entails. You’ll also gain a perspective on other aspects of the field of training. Additionally, Training For Dummies shows you ways to inject humor into your training sessions, ideas for saving time in the training room, and icebreakers that actually break the ice. Get your own copy to start flexing your training muscle today.

Training For Dummies

The Leader in Resources for Training & HR Professionals for the Past Four Decades Organizations that thrive in today's competitive marketplace are those that make a firm commitment to training and development. And successful trainers stay at the top of their profession by accessing the most recent and important information, tools, and resources in the field. The 2011 Pfeiffer Training Annual offers a hands-on guide to the latest thinking and recent approaches to training and development. This year's Annual presents a "organizational dynamics" theme. The contributors address the many factors that affect how well the people and process react when brought together and how they function as a singular entity to accomplish a task. The Annual is divided into four sections: Experiential Learning Activities (ELAs); Editor's Choice; Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. The fourth section, Editor's Choice, includes cutting edge material to help trainers stay on top of the key trends in the field. ELAs are the mainstay of the Annual. The activities are presented as complete and ready-to-use training designs. You'll find ELAs from top training leaders: Kris Downing, Joanne Sujansky and Jan Ferri-Reed. The instrument section introduces reliable survey and assessment tools for gathering and sharing data on aspects of change and leadership best practices. The articles section presents the best current thinking about training. Use these for your own professional development or as a lecture resource within your trainings. Must-haves in this section include articles by Leonard D. Goodstein and Eric P. Prien as well as Prakash K. Nair and Toby M. Egan that address the organizational dynamics theme. The depth and breadth of available resources—new content is added to the Annual each year—ensures a steady stream of contemporary knowledge and tools. Use the Annual to keep on top of developments within the training and HR profession, dip into the content for an activity or instrument that targets a specific performance problem, combine activities to create an entire development program, or learn how others in the profession are tackling the ever-increasing challenges of building and developing a capable and productive workforce.

Training

The 2011 Pfeiffer Annual

Liven up training with new, dynamic strategies for activeparticipation 101 More Ways to Make Training Active brings together arich, comprehensive collection of training strategies andactivities into one easy source. Designed for quick navigation,this useful guide is packed with classroom-ready ideas and twenty"how-to" lists to enliven any learning situation, helping youbetter engage their trainees and encourage active participation.These techniques are applicable to almost any topic and learningobjective, and provide guidance on every aspect of Active Trainingdesign and delivery. Each strategy includes recommendations forlength of time, number of participants, and other conditionalfactors, plus a case study that illustrates the strategy in action.Coverage includes topics like communication, change management,coaching, feedback, conflict, diversity, customer service, andmore, providing a complete reference for facilitating activetraining sessions. Active Training requires the participants to do most of thework. They use their brains, and apply what they've learned. Theenvironment is fast-paced, fun, supportive, and personallyengaging, and encourages participants to figure things out forthemselves. This book contains specific, practical strategies forbringing this environment to any training session. Learn new strategies for stimulating active discussion Inspire creativity, innovation, and collaboration Teach better decision making, leadership, andself-management Make lectures active to encourage more participation Active training makes training sessions more enjoyable, and asparticipants invest themselves more heavily into the material,outcomes begin to improve dramatically. This dynamic atmospheredoesn't happen by accident; the activities and the course itselfmust be designed and delivered in a way that encourages activeparticipation. In 101 More Ways to Make Training Active, youget a toolkit of creative, challenging, and fun ways to make ithappen.

101 More Ways to Make Training Active

This career development tool kit is for people who want to take charge of their own professional futures. If you want to have a career that is meaningful and inspires you, you must prepare for it the same way you would a marathon—developing an overall training plan to carry you through to race day and beyond. This is especially important in today's unpredictable work world, where organizations are in a state of constant flux, and many have either eliminated their employee development programs or adopted a generic, one-size-fits-all approach. Skills for Career Success maps the strategies and skills you will need to take responsibility for your own future. It provides an overview of career development basics, including how to write an Individual Development Plan (IDP) that is practical and useful to you. The core of the book is an easy-to-navigate catalog of fifty-one critical skills, such as communicating clearly, adapting to situations, advocating for yourself, managing time, and selling your ideas. For each skill, there are actions you can take immediately, ongoing practices, and long-term goals. Beyond the skills, there is advice for keeping your career on track, mapping a path beyond your current job, overcoming personal roadblocks, finding your passion at work, and initiating talent conversations with your manager. There are also guidelines for managers who want to bring out the best in their people.

Maximizing Your Potential at Work

Skills for Career Success

This title is designed to help today's change leaders and change agents efficiently move their organizations through change initiatives. This is not a book of theories, but practical strategies filled with templates, checklists, and on the ground guidance.

A Leader's Practical Guide to Change Mastery

Thriving Through Change

Training opens doors...To greater personal and organizational performance. To increased productivity. To success. And while this is true for any country, it is particularly true for China. China's companies are just beginning to realize the extraordinary opportunities that the training profession is bringing to the country. In this book, training legend Elaine Biech shares her innovative training secrets and rock-solid training expertise, emphasizing both classic and cutting-edge approaches to training in China. Novice and expert training professionals in China will find advice and tips to hone skills, master training delivery, and design programs, all delivered in Elaine's trademark practical, engaging style. This comprehensive guide is loaded with tips, techniques, checklists, assessments, tools, and bonus activities that can be put to work right way.

Making Learning and Development Work in China

Training Is the Answer

Millions of Americans have to train others as part of their jobs. Whether you’re an employee training your co-workers on a new process or skill, a volunteer asked to train new volunteers, a chef training your staff, or a paramedic giving CPR training, it’s just as important to know how to teach others as it is to know what you’re talking about. It doesn’t matter how much you know about your subject if you can’t share it with others. Fortunately, Training For Dummies offers all the nuts and bolts of training for anyone who has to educate others on any subject and in any field. It covers all the modern, interactive instructional methods and dynamic training approaches available and helps you get trainees inspired, involved, and enthused. Training For Dummies will help you: Keep it interesting so trainees learn more eagerly Master the jargon of training Use audio and visual aids effectively Prepare for the training certification process Evaluate your results and improve your tactics Elaine Biech, President and Managing Principal of Ebb Associates, Inc., and known as “the trainer’s trainer” shows you all the tips and tricks of the trade. Based on her long experience as a trainer and her work for clients such as the IRS and many Fortune 500 companies, Biech helps you discover: Tips, techniques, and tidbits for enhancing your training sessions Methods that improve trainee participation Alternatives to the traditional lecture method Tactics for gauging and managing group dynamics Strategies for addressing problems in the classroom Hints for understanding and adapting to different learning styles Helpful resources and other extra material you can put to immediate use No matter what you do for a living, there will probably come a time when you have to teach others what you know. Training For Dummies cuts through the complicated jargon to present the basics of teaching and learning in straightforward, plain English so you can share your specialized knowledge with those who need it.

Start, Build, and Navigate Your Training and TD Career ATD’s Handbook for Training and Talent Development is the premier resource and compendium of everything a training and talent development (TD) professional needs to know to start, build, and navigate a thriving career. Now in its third edition and grounded by the Talent Development Capability Model, this is more than a revised volume. This edition offers an up-to-date view of the growing roles of talent development professionals, our changing world of work, and the critical need for business alignment. Edited by Elaine Biech, the third edition is divided into eight sections comprising 57 chapters authored by 100 expert practitioners—the brightest thinkers in the field—who share foundational and advanced perspectives and information. The Handbook dives deeply into growing professional expertise and personal skills, virtual learning and remote work, trends affecting TD, managing organizational and career change, growing roles in TD, and understanding organizational impact and business alignment. Fifty online tools are available to download, and there is also a glossary and references. TD professionals, keep this practical, companionable volume close by; it’s the reference you will always turn to. A Who’s Who of Talent Development Experts and Leaders Contributors Section I: The Foundations of Learning and Development: Tacy Byham Contributors: Lorrie Lykins • Becky Pike Pluth • Jonathan Halls • Preethi Anand Section II: Planning a Career in Talent Development: Beverly Kaye Contributors: Morgean Hirt • Rich Douglas • Catherine Lombardozzi • Ryan Gottfredson • Travis Waugh • Jean Greaves Section III: Training and Development Basics: Bob Pike Contributors: Angel Green • Ingrid Guerra-Lopez • Sharon Boller • Brian Washburn • Crystal Kadakia and Lisa Owens • Hadiya Nuriddin • Mhairi Campbell • Nancy Duarte • Jeff Davenport • Jim Kirkpatrick • Wendy Kirkpatrick • Jack Phillips • Patti Phillips Section IV: Enhancing and Supporting Talent Development: Elliott Masie Contributors: George Hall • Jennifer Hofmann • Maureen Orey • Emma Weber • Diane Elkins • Cindy Huggett • Cindy Clay Section V: Required Forward-Focused Proficiencies and Attitudes: Rita Bailey Contributors: Wendy Gates Corbett • David Macon • Greg Owen-Boger • Dale Ludwig • Michael Wilkenson • Dianna Booher • Maria Morukian • Alex Adamopoulos • JD Dillon Section VI: Expanded Roles of Talent Development: Kimo Kippen Contributors: Wendy Axelrod • Barbara Goretsky • Halelly Azulay • Jenn Labin • Laura Francis • Kim Barnes • Bev Scott • Andrew Sobol • Tammy Bjelland • Lou Russell Section VII: Aligning the Learning Function to the Organization: Ken Blanchard Contributors: Jack Zenger • Joe Folkman • William Rothwell • Angela Stopper • Aileen Zaballero • Jim Kouzes • Barry Posner • Kevin Cope • Norma Dávila • Wanda Piña-Ramírez • David Vance • Emily Wood Section VIII: Talent Development’s Role for Future Success: John Coné Contributors: Holly Burkett • Tonya Wilson • Andy Trainor • Dave Forman • Christie Ward • Jennifer Stanford • Karl Kapp • Jessica Briskin • Larry Wolf

ATD's Handbook for Training and Talent Development

Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for planning and organizing work in every organization—are often undertrained in the skills required to be a successful front-line leader. In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu.

New Supervisor Training

A guide to applying TQM's quality focus, customer and process orientation, data measurements, and team approach to any organization's human resources development operations. Includes numerous examples of TQM training successes in the private sector, government agencies, and nonprofits. Annotation copyright by Book News, Inc., Portland, OR

TQM for Training

This practical, how-to overview of the entire training function provides new trainers with critical training skills. Use ""ASTD's Ultimate Train the Trainer"" program to bring new trainers quickly up-to-speed, engage SMEs in the learning process, and enhance seasoned trainers' skills with the latest techniques for delivering powerful training. Following the proven ADDIE methodology, ""ASTD's Ultimate Train the Trainer"" provides a comprehensive program including options for full-day or multi-day session agendas, as well as learning activities, customizable PowerPoint[registered] slides, and participant handouts. Authored by training's consummate professional, Elaine Biech, ""ASTD's Ultimate Train the Trainer"" is a 'must have' for every training manager's bookshelf.

A Complete Guide to Training Success

ASTD's Ultimate Train the Trainer

Praise for Developing Talentfor Organizational Results "Elaine Biech brings together some of the 'royalty' of Americancorporations and asks them to share their wisdom in increasingorganizational effectiveness. In 46 information-filled chapters,these 'learning providers' don't just sit on their conceptualthrones; they offer practical advice for achieving company goalsand the tools to make it happen."—Marshall Goldsmith,million-selling author of the New York Times bestsellers, MOJO andWhat Got You Here Won't Get You There "Recruiting, developing, inspiring, engaging, and retaining yourtalent are critical to the growth and success of all organizations.Developing Talent for Organizational Results is a rich resourcethat can help you cultivate your most precious resource."—TonyBingham, CEO & President ASTD and Co-author of The New SocialLearning "Hiring and developing talent is the area that I am mostpassionate about. . . . Developing Talent for OrganizationalResults covers all the important topics, uses multiple experts, andsupports learning with ready-to-use tools to develop talent in yourcompany. It is like having a million-dollar consultant sitting onyour book shelf!"—Mindy Meads, former CO-CEO Aéropostaleand former CEO/ President Lands' End The best companies win with highly talented, highly committedemployees—hiring and developing the best talent is essential.In Developing Talent for Organizational Results, Elaine Biechbrings together the work of many of the most renowned learningproviders in the world—all of them members of ISA: TheAssociation of Learning Providers. Filled with a treasure-trove of consulting advice from The KenBlanchard Companies, DDI, Forum, Herrmann International, Bev Kaye,Jack Zenger, and others, this book delivers the answers you want toimprove leadership, management, and communication skills; addresstraining, learning, and engagement issues; and shape the cultureand care for your customers to achieve desired results.

Enhance your toolkit with the best of the best—100+ tested and perfected activities guaranteed to succeed "A treasured collection with some never-before-seen tools and activities to increase participation and retention for your learners. . . . The 'insider's tips' feature helps even the newest trainer facilitate these activities like a pro." —Jean Barbazette, author of The Art of Great Training Delivery "I believe in the effectiveness of training activities, the brilliance of Elaine's editorial skills, and the street smarts of my ASTD colleagues. They all come together in this brilliant book." —Dr. Sivasailam "Thiagi" Thiagarajan, of The Thiagi Group; author of Jolts! "What a wonderful book! . . . This is a must-have reference book for every learning and development professional." —Jack and Patti Phillips, Founders, Chairman and CEO of the ROI Institute, Inc. Workplace learning professionals are always looking for the best solution—tried-and-true activities, ones that work every time, ones that always lead participants to gain deeper insight into their leadership capabilities and potential. The Book of Road-Tested Activities gives you just what you're looking for: well-crafted games and activities that have been put to the test in real training situations and proven effective. To create this edited collection, training legend Elaine Biech painstakingly selected the very best—more than 100 activities that ASTD training professionals have taken to the finish line with excellent results. Divided between activities geared toward specific workshop topics and multi-purpose training tools and techniques, the book covers: Training topics—communication, listening, customer service and sales, creativity and innovation, teamwork, leadership, and more Tools and techniques—icebreakers, openings, reviews, and online learning, plus unique tools that will add a new twist to your own techniques With both new, innovative activities and classic, dependable ones enhanced with creative variations, Elaine Biech's The Book of Road-Tested Activities provides you with an array of tried-and-true training tools for every occasion and purpose. They'll help you achieve your own stellar track record of successful training and satisfied customers.

Elaine Biech

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