Harvard Business Review

Amy Jen Su

Laura Morgan Roberts

Francesca Gino

Ella F. Washington

Make yourself heard. Having your voice heard at work can be challenging, whether you're confronting a colleague about an inappropriate comment or trying to avoid being talked over by a male peer. But you can find ways to raise issues without raising your voice. Speak Up, Speak Out provides the research, advice, and practical tips you need to address issues large and small. From talking about sexual harassment to handling microaggressions to breaking through subconsciously gendered conversational patterns, you'll find the insight and sample language you need to be heard. This book will inspire you to: Address and redirect an inappropriate conversation Step in when you witness questionable behavior Break ingrained conversational habits like apologizing and complimenting Deal with interrupters and those who habitually speak over others The HBR Women at Work Series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on issues at work such as inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we're at and how to move forward.

Speak Up, Speak Out (HBR Women at Work Series)

Selena Rezvani

DDS Dobson-Smith

Stacy A. Gordon

Everyone deserves to feel a sense of respect and belonging. And we all want our coworkers to feel safe, heard, and free to be their authentic selves at work. But being an inclusive colleague doesn't always come naturally. This book will teach you how to be more empathetic, accepting, and socially aware, so you can create a more inclusive work environment—starting with yourself. This volume includes the work of: Ella F. Washington DDS Dobson-Smith Selena Rezvani Stacy A. Gordon How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Inclusion (HBR Emotional Intelligence Series)

"What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks company leaders, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. But how can you get there? Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is. A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant reflection, and sometimes significant sacrifice. The road to an inclusive workplace is a difficult one, but you can traverse it, and there's help along the way. Start here with stories of companies making the necessary journey, including Slack, PwC, Best Buy, Denny's, and many others. Hear from company leaders about their successes and failures, the times they were on the vanguard, and the moments they realized they had much more work to do. These are profiles in perseverance from people who are keen enough to recognize the need for inclusive workplaces and humble enough to know they're not there yet. Along the way, Washington provides a framework for thinking about where these companies are on their journeys and where you and your company may be too. Progress is hard won on the necessary journey to becoming an inclusive organization, but it must be won. John Lewis said it best: "You see something you want to get done, you cannot give up, and you cannot give in."

Making Real Progress on Equity and Inclusion

The Necessary Journey

"What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks companies, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. Many organizations desire this ideal vision and know that it's a journey to get there—but still don't know what's required to make the journey. Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is. A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant self-reflection, and sometimes significant sacrifice. The road to an inclusive workplace is a difficult one, but you can traverse it, and there's help along the way. Start here with stories of companies making the necessary journey, including Slack, Kaiser Permanente, and PwC. Hear from their leaders about their successes and failures, times they were on the vanguard, and the moments they realized they had much more work to do. These are profiles in perseverance from people who are keen enough to recognize the need for inclusive workplaces and humble enough to know they're not there yet. Washington brings her years of experience as a DEI leader in multiple industries to give you a frame for thinking about where these companies are on their journey and where you may be, too. Progress is hard-won on the necessary journey to becoming an inclusive organization, but it must be won. John Lewis said it best: "You see something you want to get done, you cannot give up, and you cannot give in."

Ella F. Washington

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