George J. Thompson

This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive resolutions. It addresses the most difficult problems of the street encounter where quick thinking and spontaneous verbal response often make the difference between life and death. The author explores all kinds of confrontation rhetoric and offers both a theoretical and practical account of how to handle street situations. Following an introduction to the problems of street communication the author focues on five basic rhetorical elements perspective, audience, voice, purpose and organization. The principles and techniques described can be used in practically every verbal encounter. Each chapter includes case studies that give readers practice in developing rhetorical strategies for handling street encounters and dealing with the public. The final chapter provides a professional model for police officers. It presents a definition of the law enforcement profession that will command respect from the public and offer those in the profession a firm sense of identity.

Words for Street Survival

Verbal Judo

Jerry B. Jenkins

Mit diesem Longseller aus den USA lernt der Leser, wie er die größten Kommunikationsfehler durch einfache, leicht zu merkende Strategien vermeiden kann. Verbales Judo ist die Kunst, auf jeden Schlagabtausch perfekt vorbereitet zu sein. Effektiver zuhören und sprechen, andere durch Empathie für sich einnehmen, Konflikte entschärfen und einvernehmlich mit dem Partner oder dem Chef eine Lösung finden: All das und noch viel mehr verspricht George J. Thompson. Mit diesen Tipps muss man keinen Konflikt mehr scheuen!

Die sanfte Kunst der Überzeugung

Verbales Judo

Gregory A. Walker

From the founder of the renowned Verbal Judo Institute What you say and how you say it critically impacts the outcome of your contact with people...be it subjects on the street or officers in your agency. - Discover the linguistic structures and strategies that made Verbal Judo so popular - Learn to apply both the art and science of using words & phrases to lead, persuade, clarify, diffuse...and generally navigate nearly any situation. - Become a solid, respected and highly effective leader Effective Communication Makes Effective Leaders Learn... - 3 key leadership ingredients - Behavior correction skills - Real lessons from the field - How to avoid ego errors - Communication profiling - The true power of listening

Empowering the Thin Blue Line from the Inside Up

The Verbal Judo Way of Leadership

Previously only available serialized over seven issues of The Armchair Detective magazine, this examination is the single most influential book-length analysis of Dashiell Hammett’s novels. Spanning all sections of his career, the book discusses five novels: The Dain Curse, The Glass Key, The Maltese Falcon, Red Harvest, and The Thin Man. Detailed analysis shows how the author and his work changed over time. Each novel is discussed in its own chapter with comparative criticism, and there is a list of resources for further reading and research. Additionally, this compiled text includes a new chapter in which the author discusses the impact Hammett has had on his own life.

The Most Influential In-depth Analysis of Dashiell Hammett's Novels 'Red Harvest', 'The Dain Curse', 'The Maltese Falcon', 'The Glass Key' and 'The Thin Man'

George J. Thompson

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