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Gerhard Satzger

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Books

Exploring Service Science
Exploring Service Science
Gerhard Satzger, Niklas Kühl, Mohamed Zaki, Lia Patrício, Peter Hottum
Methods in Service Innovation
Methods in Service Innovation
Gerhard Satzger, Walter Ganz, Volker Bilgram, Carsten Schultz
Fundamentals of Service Systems
Fundamentals of Service Systems
Stefan Nickel, Christof Weinhardt, Gerhard Satzger, Jorge Cardoso, Rudi Studer, Hansjörg Fromm

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