James R. Evans

Packed with real-world illustrations and cases, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence through cutting-edge coverage that includes the latest thinking and practices from the field. This proven text has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Excellent case studies give students practical experience working with real-world issues. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality & Performance Excellence

Introduction to business analytics -- Analytics on spreadsheets -- Visualizing and exploring data -- Descriptive statistical measures -- Probability distributions and data modeling -- Sampling and estimation -- Statistical inference -- Trendlines and regression analysis -- Forecasting techniques -- Introduction to data mining -- Spreadsheet modeling and analysis -- Monte Carlo simulation and risk analysis -- Linear optimization -- Applications of linear optimization -- Integer optimization -- Decision analysis

Business Analytics

James Robert Evans

David A. Collier

This exciting new textbook provides exceptional coverage of the essential topics taught in a modern operations management course. Its highly current coverage includes contemporary and relevant service theory and applications. Appropriate manufacturing applications and theory are included where relevant.The book’s modern/strategic approach addresses OM from a cross-functional perspective, which views operations as linked to all other functional areas of an organization, such as marketing and finance. The strategic approach takes into consideration the integration of technology and how it changes the way a firm operates.Recognition of this current trend is the main differentiating factor for this Collier/Evans text. The book provides equal coverage of manufacturing and services theory and applications, while placing an emphasis on the integration of the value chain.

An Integrated Goods and Services Approach

Operations Management

Handbook of Neurofeedback is a comprehensive introduction to this rapidly growing field, offering practical information on the history of neurofeedback, theoretical concerns, and applications for a variety of disorders encountered by clinicians. Disorders covered include ADHD, depression, autism, aging, and traumatic brain injury. Using case studies and a minimum of technical language, the field’s pioneers and most experienced practitioners discuss emerging topics, general and specific treatment procedures, training approaches, and theories on the efficacy of neurofeedback. The book includes comments on the future of the field from an inventor of neurofeedback equipment and a discussion on the theory of why neurofeedback training results in the alleviation of symptoms in a wide range of disorders. The contributors review of procedures and a look at emerging approaches, including coherence/phase training, inter-hemispheric training, and the combination of neurofeedback and computerized cognitive training. Topics discussed include: Implications of network models for neurofeedback The transition from structural to functional models Client and therapist variables Treatment-specific variables Tomographic neurofeedback Applying audio-visual entrainment to neurofeedback Common patterns of coherence deviation EEG patterns and the elderly Nutrition and cognitive health ADHD definitions and treatment Attention disorders Autism disorders The neurobiology of depression QEEG-guided neurofeedback This book is an essential professional resource for anyone practicing, or interested in practicing neurofeedback, including neurotherapists, neuropsychologists, professional counselors, neurologists, neuroscientists, clinical p

Dynamics and Clinical Applications

Handbook of Neurofeedback

William M. Lindsay

This text, chapters and content are heavily influenced by the framework and essential content of the Malcolm Baldrige National Quality Award criteria. It provides a managerially-oriented, integrated view as well as a blend of technical topics.

The Management and Control of Quality

Siang S. Tan

Russell V. Miller

Environmental Geology of Parts of the La Habra, Yorba Linda and Prado Dam Quadrangles, Orange County, California

David S. Cantor

Neurotherapy, sometimes called EEG biofeedback and/or neurobiofeedback involves techniques designed to manipulate brain waves through non-invasive means and are used as treatment for a variety of psychological and medical disorders. The disorders covered include ADHD, mood regulation, addiction, pain, sleep disorders, and traumatic brain injury. This book introduces specific techniques, related equipment and necessary training for the clinical practitioner. Sections focus on treatment for specific disorders and which individual techniques can be used to treat the same disorder and examples of application and the evidence base for use are described. *An introduction for clinical practitioners and psychologists investigating neurotherapy techniques and application *Includes coverage of common disorders such as ADHD, mood regulation, addiction, pain, sleep disorders, and traumatic brain injury *Includes evidence base for use *Includes training methods for new users

Application of Techniques for Treatment

Clinical Neurotherapy

The definitive market leader and authoritative educational reference, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e provides unmatched coverage and insightful comparisons that guide students through the intricacies of quality management. Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents the fundamental principles and historical foundations of total quality with an emphasis on high-performance management practices. It offers unparalleled coverage of ISO 9000 certification standards, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. Current examples from leading organizations throughout the world emphasize the practical aspects of the book’s managerial focus as well as the technical topics that students are learning. Coverage of most of the Body of Knowledge required for ASQ certification helps students prepare to become Certified Quality Managers. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing for Quality and Performance Excellence

James W. Dean

Management, Organization and Strategy

Total Quality

Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

An Introduction to Six Sigma and Process Improvement

This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

James R. Evans

About

Books

Join the club