Jane E. Dutton

Monica C. Worline

Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”

The Quiet Power That Elevates People and Organizations

Awakening Compassion at Work

Arne Carlsen

What makes qualitative research really worth doing? When do people feel most alive and energised in their research? This book offers insights into doing qualitative research by focusing on the specific moments that are experienced as generative. The focus on these generative moments illuminates what is life-giving, transformative, and expansive, both with regards to the imagination of ideas and the development of scholars in the process of doing research. The book offers a unique array of 40 stories, from both new and established scholars, covering the full arc of the research process, from the conception of the initial idea to publication and other forms of interaction with users of research. These personal, back-stage accounts provide readers with insights about the everyday micro-moments that compose the doing of qualitative research, which are typically invisible and not discussed, yet are the wellsprings of motivation and insight that sustain and inspire qualitative researchers. Readers will gain critical new understanding about research practice and will acquire important perspectives that are an inherent part of becoming a research scholar.

Exploring Generative Moments in Doing Qualitative Research

Research Alive

Gretchen M. Spreitzer

Positive leaders are able to dramatically expand their people’s—and their own—capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. Here leading scholars—including Adam Grant, author of the bestselling Give and Take; positive organizational scholarship movement cofounders Kim Cameron and Robert Quinn; and thirteen more—describe how this is being done at companies such as Wells Fargo, Ford, Kelly Services, Burt’s Bees, Connecticut’s Griffin Hospital, the Michigan-based Zingerman’s Community of Businesses, and many others. They show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.

Small Actions, Big Impact

How to Be a Positive Leader

Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization-because ultimately, as they write, Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.

"The field of positive leadership continues to expand. Building on the practical tools and philosophy in Kim Cameron's books (including Positive Leadership, over 30,000 copies sold), this edited volume brings the best research from fourteen scholars and translates it into plain English for organizations"--

Jane E. Dutton

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