Jeffrey Rubin

A supremely usable nuts-and-bolts guide for beginners. A daily tool of the trade for specialists. Handbook of Usability Testing gives you practical, step-by-step guidelines in plain English. Written by Jeffrey Rubin, it arms beginners with the full complement of proven testing tools and techniques. From software, GUIs, and technical documentation, to medical instruments, VCRs, and exercise bikes, no matter what your product, you'll learn to design and administer extremely reliable tests to ensure that people find it easy and desirable to use. * Requires no engineering or human factors training * A rigorous, step-by-step approach--with an eye to common gaffes and pitfalls--saves you months of trial and error * Liberally peppered with real-life examples and case histories taken from a wide range of industries * Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade

How to Plan, Design, and Conduct Effective Tests

Handbook of Usability Testing

Fights in the Streets, Tears in the Sand

A Hero Grows in Brooklyn

Jeffrey Z. Rubin

Bertram Herbert Raven

People in Groups

Social Psychology

As a psychoanalyst and psychotherapist, Rubin argues that psychoanalysis is in need of revision in order to remain relevant today because its interest in both decoding and concealing the truth is simultaneously its strength and weakness. Rubin attempts a middle course between blind acceptance and premature dismissal. Although parts one and two focus on the history, institutions, and theory of psychoanalysis, the remainder constitutes a non-traditional and self-consciously experimental approach wherein the author reflects on his own work, his theoretical omissions, and the unsolved problems in his discourse. Annotation copyrighted by Book News, Inc., Portland, OR

Exploring the Blindness of the Seeing I

A Psychoanalysis for Our Time

Dana Chisnell

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Jeffrey Rubin

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