Adam Ferrier

Jennifer Fleming

Respected advertising insider, Adam Ferrier, reveals techniques used by some of the best-known brands across the globe. These are grounded in psychological theory with award winning real world examples and explore most effective way to change behaviour is through action rather than conventional advertising practices (emotional or rational persuasion).

How to Change Behaviour

The Advertising Effect

The CD-ROM to accompany this book is held at the Reserve Desk at 004.678 WEB.

Designing the User Experience

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Cursed Queen

Desperation has consequences. Queen Peydra is in the hole, an unpleasant dark space in a Saiurian dungeon, thinking she may escape the Curse of Royalty only to end her days on foreign execution grounds. Reeling after Anthony reveals his true identity, Queen Peydra’s recklessness initiates a string of events she quickly loses control of. And following a candid conversation with Anthony after their surprising liberation, she finds herself decidedly uncomfortable as she further processes who he is and what that could mean for her determination to face the curse. Her feelings for him begin to interfere with her ultimate goal – to defeat the curse no matter the cost. Less than a year remains while she attempts to harden her heart and desperately clings to a belief that the end of Leonatus’ bloodline means the end of the Protection Dictum in Drayden, and ultimately, hope for those who will come after. In her determination to walk through the valley of death, she concocts an elaborate ruse to protect herself – both from the council’s desires and from her own. With the initiation of her ruse, she begins to self destruct and further alienates her allies who are working to save her from the curse. Will she sacrifice herself and trust High Council to honor what’s written in the Books of Law or will she grasp at any opportunity to escape once the time nears? What will Anthony and her allies do? Will she surrender and trust Maker as she drinks from the poisoned cup?

Shannon Lush

A fabulous new book in the Spotless series, perfect for anyone who looks after babies and toddlers! Stains, spills, poo, wee, vomit. Once you have kids, there's no avoiding mess. It's everywhere - on every surface of your home, your baby and yourself! Here at last is the essential tool in every parent's baby-raising arsenal - the book that tells you everything you need to know for safe, environmentally friendly and cost-effective ways to keep your babies and toddlers spotless. With chapters covering bathing, playtime, laundry, feeding and bedtime, Shannon Lush and Jennifer Fleming give you practical solutions on how to avoid the worst of the mess, and how to deal with it when the inevitable happens - from poo to spew and everything in between.

Spotless Baby

With today's hectic lifestyles the last thing you want to do after a busy day is clean the house. But Speed Cleaning is here to provide the answers for everyone who wants a clean house but doesn't have the time to spend hours with cloth and duster in hand. Shannon Lush and Jennifer Fleming show how in just 15 minutes a day their sure-fire systems and ingenious methods are all you need to achieve a spotless house without the hard work. Filled with brilliant and practical advice, non-toxic cleaning methods and good old-fashioned common sense, this book shows how to clean your house top to bottom, room by room as well as providing handy hints and tips for yearly Spring and Autumn cleaning and organisational dos and don'ts for everyday routines. A must-have for anyone who wants a spotless house with limited time and minimum effort.

A Spotless House in Just 15 Minutes a Day

Speed Cleaning

SPOTLESS PETS is an essential guide for anyone who owns a pet, from Australia's favourite domestic gurus. The messiest member of any household is often a pet! All that hair, all those unfortunate accidents ... SPOTLESS PETS helps you solve your pet stain dilemmas and saves you oodles of money at the same time. Using inexpensive and low-toxic remedies to every pet stain imaginable, there are chapters on dogs, cats, birds, fish, small animals, exotic animals. Not only is SPOTLESS PETS packed with advice on removing stains and smells, but it covers everything from cleaning cages, tanks and bedding to removing hair from upholstery. With more than a million copies of their books sold in Australia alone, Shannon and Jennifer are the experts you will turn to time and time again when your pet makes a mess!

Spotless Pets

In a handy and easy to use format Spotless provides encylcopediac answers to all kinds of domestic disasters - from how to repair scratches to removing stains and other disfigurements. An essential book for the kitchen bookshelf, each chapter addresses the stains, cleaning and household problems that may come about in each room of the house: the kitchen, laundry, bathroom, bedroom, children's room and even outdoors on a deck or patio. Filled with easy, do-it-yourself cleaning solutions, handy hints and examples Spotless is a domestic bible that will be referred to again and again.

Room-by-Room Solutions to Domestic Disasters

Spotless

The long-awaited new book from the authors of the blockbuster bestseller Spotless. It's almost a decade since the original Spotless took Australia by storm, selling more than half a million copies and launching Shannon Lush as Australia's most trusted domestic guru. Now the original team of Shannon Lush and Jennifer Fleming has written the book that everyone has been asking them for - an A-Z of stains and stain removal that will become the new trusted household companion. Shannon's tried and true remedies have rescued many an accidental stain maker, and now solutions are even easier to find in this A-Z guide. Not only that, it features brand new stains - from pesto to pomegranate, kebabs to kiwi fruit, hoisin sauce to hummus - as well as old favourites - from red wine to rust, banana to butter, moths to mayonnaise. Spotless A-Z features a comprehensive list of stains, the most common surfaces affected by stains, and step-by-step instructions on how to solve them. there's no need to consult an index. the solutions are right there - and they are solutions you can trust. With so much information about stain removal techniques available from so many different sources, much of it contradictory, it's important to have a guide you can rely on: Spotless A-Z.

Jennifer Fleming

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