Johan C. Wortmann

Fumihiko Kimura

Jan Goossenaerts

On the verge of the global information society, enterprises are competing for markets that are becoming global and driven by customer demand, and where growing specialisation is pushing them to focus on core competencies and look for partnerships to provide products and services. Simultaneously the public demands environmentally sustainable industries and urges manufacturers to mind the whole life span of their products and production resources. Information infrastructure systems are anticipated to offer services enabling and catalyzing the strategies of manufacturing companies responding to these challenges: they support the formation of extended enterprises, the mastering of full product and process life cycles, and the digitalization of the development process. Information infrastructure systems would accommodate access to and transformation of information as required by the various authorized stakeholders involved in the life phases of products or production resources. Services should be available to select and present all relevant information for situations involving any kind of players, during any life phase of a product or artifact, at any moment and at any place.

Proceedings of the IFIP TC5/WG5.3/WG5.7 international conference on the Design of Information Infrastructure Systems for Manufacturing, DIISM ’96 Eindhoven, the Netherlands, 15–18 September 1996

Information Infrastructure Systems for Manufacturing

D.R. Muntslag

P.J.M. Timmermans

Customer-driven manufacturing is the key concept for the factory of the future. The markets for consumer goods are nowadays marked by an increase in variety, while at the same time showing steadily decreasing product life-cycles. In addition, tailoring the product to the customer's needs is becoming increasingly important in quality improvement. These trends are resulting in production in small batches, driven by customer orders. Customer-driven Manufacturing adopts a design-oriented approach, splitting the realisation of customer-driven manufacturing into three main steps. Firstly, you must understand the primary process of your business. The second step is to analyse and re-design the management and control of the organisation. Finally, the organisation's information system must be analysed and redesigned.

Johan C. Wortmann

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