John Clarkson

When the body of an old war buddy, the victim of a brutal killer, turns up in the forest and the police do not seem overly anxious to solve the crime, Jack Devlin embarks on a one-man quest for revenge. Original.

One Man's Law

Simeon L. Keates

Inclusive design, universal design and universal access are long standing, familiar terms with clear and laudable goals. However, their teaching and industrial uptake has been very limited. Many products still exclude users unnecessarily for reasons ranging from corporate insensitivity and the size of the market for inclusive products to the individual designer's inability to design them. This pragmatic approach to making inclusive design desirable to industry addresses these issues and discusses why existing methods have failed to be assimilated into industry. Through the use of case studies and examples, Countering Design Exclusion introduces the mind-set necessary to think through the challenges raised by inclusive design and to adapt their solutions to the needs of particular companies. The practical outlook will appeal to anyone who wishes to take account of the largest possible part of the population in their designs.

An Introduction to Inclusive Design

Countering Design Exclusion

Roger Coleman

Julia Cassim

Inclusive design not only ensures that products, services, interfaces and environments are easier to use for those with special needs or limitations, but in doing so also makes them better for everyone. Design for Inclusivity, written by a team that has pioneered inclusive design practice internationally, reviews the recent social trends and pressures that have pushed this subject to the fore, and assesses design responses to date in an international context. The authors make the business case for inclusive design and explain the formalisation of the approach in standards and legislation. The text includes case studies which describe transport, product development, IT and service projects, as well as industry-university collaborative projects, and highlights lessons that have been learned. This is very much a practical book. It offers tools, techniques, guidelines and signposts for the reader to key resources, as well as including advice on research methods, and working with users and industry partners.

A Practical Guide to Accessible, Innovative and User-Centred Design

Design for Inclusivity

The death of Paco "Packy" Johnson shouldn't have surprised anyone. Paco Johnson spent a lifetime in the system -- starting in juvie at age 10, then prison for most of his adult life. But he managed to make some real friends in prison, friends who helped him get parole, a place to stay, and plans to help him adjust to a life outside prison after seventeen years behind bars. But only seventeen hours after he was released, he was found dead -- murdered -- in the streets of the Bronx. James Beck can't save Packy any longer -- but he can try to find out what happened to Packy, and why, and exact a measure of justice. Beck, ringleader of a tight clique of ex-cons based in Brooklyn's Red Hook section, is determined to accord Packy at least some dignity and a measure of justice. But what drove Packy out onto the streets of the Bronx his first night back? Who did he run into that hated him enough to viciously beat him before executing him, and yet left behind his wallet full of cash? But what at first appears to be a simple, if tragic, street killing, quickly becomes something much more difficult and complex. And it will take all the skills, connections, and cunning of Beck and his team not only to learn the truth but to survive the forces they've unwittingly unleashed.

A Novel

Bronx Requiem

Roy Fenton

Ships in Focus Record 54

Ships In Focus Publications

John Holt, The Little Western Steamship Company, Blue Funnel, The Port of Widnes: Part 2; Ronning Sophie; More on Palmers; Boer War Transports; King Orry; Lombardy to the West Indies, Bazeleys of Penzance: Part 1.

Ships in Focus

Hua Dong

Dr Julia Cassim

Unfairly imprisoned by the State of New York, ex-con James Beck is a man with a keen sense of right and wrong. But when a friend's niece turns to him for help, he soon discovers that the men at whose hands she's suffered are more dangerous than he could possibly have imagined. And in order to prevail he and his friends will have outwit, out-flank and out-fight the formidable array of opponents ranged against them. Or die trying . . . 'An adrenalin fuelled rush. James Beck is one of the baddest, boldest, brashest creations ever seen in the pages of any thriller. You can't ask for more out of a crime novel - Among Thieves is as good as it gets.' Lorenzo Carcaterra, author of Sleepers Hardboiled urban noir from the pen of a master.' Lee Child 'An outstanding thriller.' Publishers Weekly

Among Thieves

They thought they could cover up what an out-of-control trader at a Manhattan brokerage firm did to Olivia Sanchez. She worked hard, played by the rules, but so what? Blackball her from the industry and be done with her. Who's going to stop them? Nobody, until Olivia turns to her cousin Manny, an ex-con and ex-gang leader whose first reaction is to take care of the arrogant bastard who hurt his cousin—permanently. His partner, James Beck, part of a tight clique of ex-cons based in Brooklyn's Red Hook, convinces Manny to hold off. Things can be complicated in the real world. But even the savvy Beck has no idea what's really going on. There's much more at stake than Beck imagines, starting with enough money to ignite a level of ruthless greed that can wipe Beck and his partners off the face of the earth. It's tens of millions of dollars, connected to arms dealing for a clandestine U.S. agency. Beck and his loyal band are forced into an escalating nonstop war against an arms dealer, war criminals, Russian mobsters, and even the NYPD. The only way to stay out of prison and survive is to outsmart, outfight, never concede, and ultimately rob their enemies of the source of their power: 116 million dollars.

The toolkit was commissioned by BT, and produced by the Cambridge Engineering Design Centre, together with major inputs from Sagentia and the Royal College of Art, Helen Hamlyn Centre. The guidance and resources contained within reflect the outcome from the id̃esign projects, an on-going collaborative research programme on inclusive design funded by the EPSRC.

Inclusive Design Toolkit

Peter Robinson

Simeon Keates

Patrick Langdon

Designing inclusively is no longer an option for companies. It is a business essential. Global populations are getting older, legislation is increasingly prohibitive of unnecessary exclusion and consumer attitudes are beginning to change. Exclusivity is out, inclusivity is in. Research communities the world over are responding to this change in design emphasis. Conferences such as the Cambridge Workshops on Universal Access and Assistive Technology (CWUAAT) offer a forum for researchers from diverse and varied disciplines to bring their perspectives on inclusive design together. This book has been inspired by the second CWUAAT, held in Cambridge, England in March 2004. It contains chapters from an international group of leading researchers in this field. Contributions focus on the following topics: design issues for universal access and assistive technology; enabling computer access and new technologies; and, assistive technology and rehabilitation robotics. This series of conferences is aimed at a broad range of interests, with a general focus on the development of products and solutions. Numerous case studies are used to raise awareness of the challenges faced in developing truly inclusive products, along with examples of good practice for design for a more inclusive world.

Designing a More Inclusive World

Ann Heylighen

Jonathan Lazar

The Cambridge Workshops on Universal Access and Assistive Technology (CWUAAT) are a series of workshops held at a Cambridge University College every two years. The workshop theme: “Designing inclusion for real-world applications” refers to the emerging potential and relevance of the latest generations of inclusive design thinking, tools, techniques, and data, to mainstream project applications such as healthcare and the design of working environments. Inclusive Design Research involves developing tools and guidance enabling product designers to design for the widest possible population, for a given range of capabilities. There are five main themes: Designing for the Real-World Measuring Demand And Capabilities Designing Cognitive Interaction with Emerging Technologies Design for Inclusion Designing Inclusive Architecture In the tradition of CWUAAT, we have solicited and accepted contributions over a wide range of topics, both within individual themes and also across the workshop’s scope. We ultimately hope to generate more inter-disciplinary dialogues based on focused usage cases that can provide the discipline necessary to drive further novel research, leading to better designs. The aim is to impact industry and end-users as well governance and public design, thereby effectively reducing exclusion and difficulty in peoples’ daily lives and society.

Designing Inclusion for Real-world Applications

Designing Inclusive Systems

Claudia Eckert

vi The process is important! I learned this lesson the hard way during my previous existence working as a design engineer with PA Consulting Group's Cambridge Technology Centre. One of my earliest assignments involved the development of a piece of labo- tory automation equipment for a major European pharmaceutical manufacturer.Two things stick in my mind from those early days – first, that the equipment was always to be ready for delivery in three weeks and,second,that being able to write well structured Pascal was not sufficient to deliver reliable software performance. Delivery was ultimately six months late,the project ran some sixty percent over budget and I gained my first promotion to Senior Engineer. At the time it puzzled me that I had been unable to predict the John Clarkson real effort required to complete the automation project – I had Reader in Engineering Design, genuinely believed that the project would be finished in three Director, Cambridge Engineering weeks.It was some years later that I discovered Kenneth Cooper's Design Centre papers describing the Rework Cycle and realised that I had been the victim of “undiscovered rework”.I quickly learned that project plans were not just inaccurate,as most project managers would attest,but often grossly misleading,bearing little resemblance to actual development practice.

John Clarkson

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