Ken Blanchard

Spencer Johnson, M.D.

A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world. For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less—including resources, funding, and staff—have all revolutionized the world in which we live and work. Now, Ken Blanchard and Spencer Johnson have written The New One Minute Manager to introduce the book’s powerful, important lessons to a new generation. In their concise, easy-to-read story, they teach readers three very practical secrets about leading others—and explain why these techniques continue to work so well. As compelling today as the original was thirty years ago, this classic parable of a young man looking for an effective manager is more relevant and useful than ever.

The New One Minute Manager

Stephen C. Lundin

Harry Paul

John Christensen

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

A Proven Way to Boost Morale and Improve Results

Fish!

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world. Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are: The Spirit of the Squirrel The Way of the Beaver The Gift of the Goose These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success. Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story. Management legend Ken Blanchard and master entrepreneur Sheldon Bowles are back with Gung Ho!, revealing a surefire way to boost employee enthusiasm, productivity, and performance and usher in astonishing results for any organization. Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, "Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can't wait. We need now!" Like Raving Fans, Gung Ho! delivers.

Gung Ho!

Drea Zigarmi

Patricia Zigarmi

In clear, simple terms Leadership and the One Minute Manager® teaches managers the art of Situational Leadership®--a simple system that refutes the conventional management mandate of treating all employees equally. Here, you'll learn why tailoring management styles to individual employees is so important; why knowing when to delegate, support, or direct is critical; how to identify the leadership style suited to a particular person; and how consistent use of the One Minute techniques will produce better management and enhanced motivation on all levels. This remarkable, easy-to-follow book is a priceless guide to creative, personalized leadership that elicits the best performance from your staff--and the best bottom line for any business. If your management motto is "everyone should be treated equally," Leadership and the One Minute Manager. will show you why this style not only hinders workplace efficiency, but also frustrates your staff. In clear, simple terms, Ken Blanchard, co-author of the enormously popular The One Minute Manager., coupled with business gurus Patricia and Drea Zigarmi, teach managers the art of Situational Leadership.. You'll learn why tailoring management styles to individual employees is so important; when to delegate, support, or direct; how to identify the leadership style suited to a particular person; and how consistent use of the One Minute techniques will produce better management and enhanced motivation on all levels. This remarkable, easy-to-follow book is a priceless guide to creative, personalized leadership that elicits the best performance from your staff and the best bottom line for any business.

Increasing Effectiveness Through Situational Leadership

Leadership and the One Minute Manager

Renee Broadwell

"The only way to create great relationships and results is through servant leadership. It's all about putting other people first." - from the foreword by John Maxwell We've all seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way: servant leadership. Servant leaders lead by serving their people, not by exalting themselves. This collection features forty-four renowned servant leadership experts and practitioners--prominent business executives, bestselling authors, and respected spiritual leaders--who offer advice and tools for implementing this proven, but for some still radical, leadership model. Edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, this is the most comprehensive and wide-ranging guide ever published for what is, in every sense, a better way to lead.

How You Can Achieve Great Relationships and Results

Servant Leadership in Action

Susan Fowler

Lawrence Hawkins

Ken Blanchard's phenomenal bestselling classic The One Minute Manager explores the skills needed to become an effective self leader. Now, Self Leadership and the One Minute Manager clearly and thoroughly reveals how power, freedom, and autonomy come from having the right mind-set and the skills needed to take personal responsibility for success. In this captivating business parable, number one New York Times bestselling author Ken Blanchard, with coauthors Susan Fowler and Laurence Hawkins, tells the story of Steve, a young advertising executive who is about to lose his job. During a series of talks with a gifted magician named Cayla, Steve comes to realize the power of taking responsibility for his situation and not playing the victim. Passing along the knowledge she has learned from the One Minute Manager, Cayla teaches Steve the three skills of self leadership. These three techniques not only empower him to keep his job but show him what he needs to know in order to keep growing, learning, and achieving. For twenty-five years, millions of managers in Fortune 500 companies and small businesses nationwide have followed Ken Blanchard's management method, thus increasing their productivity, job satisfaction, and personal prosperity. Now, discover Ken Blanchard's newest techniques in Self Leadership and the One Minute Manager and experience the profitability that has been achieved by applying his management lessons.

Increasing Effectiveness Through Situational Self Leadership

Self Leadership and the One Minute Manager

“The only way to create great relationships and results is through servant leadership. It's all about putting other people first.” – from the foreword by John Maxwell We've all seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way: servant leadership. Servant leaders lead by serving their people, not by exalting themselves. This collection features forty-four renowned servant leadership experts and practitioners—prominent business executives, bestselling authors, and respected spiritual leaders—who offer advice and tools for implementing this proven, but for some still radical, leadership model. Edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, this is the most comprehensive and wide-ranging guide ever published for what is, in every sense, a better way to lead.

Claire Diaz-Ortiz

The bestselling co-author of the legendary The One Minute Manager® and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. While most people agree that having a mentor is a good thing, they don’t know how to find one or use one. And despite widespread approval for the idea of being a mentor, most people don’t think they have the time or skills to do so. Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving readers great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships. Using his classic parable format, Blanchard explains why developing effective communication and relationships across generations can be a tremendous opportunity for companies and individuals alike. One Minute Mentoring is the go-to source for learning why mentoring is the secret ingredient to professional and personal success.

How to Find and Work With a Mentor--And Why You'll Benefit from Being One

One Minute Mentoring

Neste livro, Blanchard reúne a experiência acumulada em mais de 25 anos de trabalho. Sumário - Seção I - Estabeleça o alvo e a visão certos - 1. Sua organização apresenta alto desempenho?; 2. O poder da visão. Seção II - Trate bem os seus clientes - 3. Servindo os clientes em um alto nível. Seção III - 4. O empoderamento é a chave; 5. Liderança situacional II; O conceito integrador; 6. Autoliderança - o poder por trás do empoderamento; 7. Parceria para o desempenho; 8. Habilidades essenciais da parceria para o desempenho; o gerente-minuto; 9. Liderança situacional de equipes; 10. Liderança organizacional; 11. Estratégias para administrar mudanças. Seção IV - Adote o tipo certo de liderança - 12. Liderança servidora; 13. Determinando seu ponto de vista sobre liderança.

Lideranca de Alto Nivel

Blanchard on Leadership and Creating High Performing Organizations

Leading at a Higher Level

Laurence Hawkins

Gain the Mindset and Skill Set for Getting What You Need to Succeed

Eunice Parisi-Carew

Donald Carew

Never before in the history of the workplace has the concept of teamwork been more important to the functioning of successful organizations. Ken Blanchard bestselling coauthor of Raving Fans, The One Minute Manager, and Gung Ho! teams up with Donald Carew and Eunice Parisi-Carew to explain how all groups move through four stages of development on their way to becoming high performance teams -- orientation, dissatisfaction, integration, and production. The authors then show how a manager can help any group to become fully effective quickly and with hardly any stress. The valuable addition to The One Minute Manager® Library is essential for anyone who works with groups and wants to build a high performing team. Never before in the history of the workplace has the concept of teamwork been more important to the functioning of successful organizations. Bestselling author Ken Blanchard and his two collaborators explain how all groups move through four stages of development on their way to becoming a high performing team-Orientation, Dissatisfaction, Integration, and Production. They then show how a manager can help any group become fully effective sooner and with much less stress. This valuable addition to The One Minute Manager. Library is essential for anyone who works with groups and wants to build a high performing team.

One Minute Manager Builds High Performing Teams, The Rev.

Dana Robinson

Jim Robinson

Target Higher Performance and Achieve It! In the bestselling tradition of The One Minute ManagerR, Zap the Gaps combines a fast–moving business parable with step–by–step instructions for implementing the GAPS approach to problem solving.

Target Higher Performance and Achieve It!

Zap the Gaps!

Phil Hodges

"The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." -Ken Blanchard Effective leadership—whether on the job, in the community, at church or in the home—starts on the inside. Before you can hope to lead anyone else, you have to know who you are. Every leader must answer two critical questions: Whose are you going to be? Who are you going to be? One deals with your relationship to Christ. The other with your life purpose. In this newly revised classic, renowned leadership expert Ken Blanchard along guides readers through the process of discovering how to lead like Jesus. It really could be described as the process of aligning two internal domains-the heart and the head; and two external domains—the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book. With simple yet profound principles from the life of Jesus, and dozens of stories and leadership examples from his own life, Ken Blanchard will once again show us the way effective leaders lead.

Lead Like Jesus Revisited

Timothy L. Templeton

Lynda Rutledge Stephenson

Templeton's simple system succeeds in providing a huge, steady flow of great customer referrals."If you're ready to boost your sales and have 'em rock to the top, read and use this book." -Mark Victor Hansen, co-author of the #1 New York Times Bestseller Chicken Soup for the Soul series

The Networking System That Produces Bottom-Line Results ... Every Day!

The Referral of a Lifetime

Ken Blanchard is one of America's best-known leadership and business experts. And now he helps you understand and experience the art of influence by revealing the greatest life and leadership lessons he's learned in his rich career as an educator and business leader. The Heart of a Leader offers Blanchard's insight and wisdom on: Choosing values Aiming for excellence Maintaining integrity Finding the courage to change Helping others reach their potential And much more Arranged with your busy schedule in mind, this book offers you Blanchard's most important concepts in an accessible format. You can reach for instant motivation and insight on a daily basis or soak it up in one reading. Powerfully challenging and deeply inspiring, The Heart of a Leader will enable you to develop the courageous heart of a true leader. master key attitudes and actions to impact lives around you. and enjoy the profound wisdom that only Ken Blanchard can deliver.

Insights on the Art of Influence

The Heart of a Leader

This collection features forty-four renowned servant leadership experts and practitioners -prominent business executives, bestselling authors, and respected spiritual leaders- who offer advice and tools for implementing this proven, but for some still radical, leadership model.

El Liderazgo Servicial

Martha Lawrence

Olmstead

Bestselling author Ken Blanchard brings you the tie-in guide to accompany his TrustWorks! training program.

Trust Works: Four Keys to Building Lasting Relationships

Margret McBride

With The One Minute Manager Ken Blanchard and coauthor Spencer Johnson forever changed the way we approach management by introducing their Three Secrets: One Minute Goals, One Minute Praisings and One Minute Reprimands. The book became an international bestseller and remains a timeless classic. Blanchard, along with coauthor Margret McBride, presents the 4th Secret, a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is a book that can extend well beyond the business realm and repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The 4th Secret of the One Minute Manager tells the story of a bright young man, Matt Hawkins, who wants to help his mentor, the company president, face and deal with some crucial mistakes. For advice, Matt turns to family friend Jack Peterson, known by everyone as the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when Matt discovers how to take action effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The 4th Secret of the One Minute Manager offers businesspeople—and just about anyone else—a cogent and clearheaded way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

A Powerful Way to Make Things Better

The 4th Secret of the One Minute Manager

Mark Miller

Presents a business fable that discusses the three elements that successful teams have in common and how to implement them into one's organization.

Ken Blanchard

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