Marina Nitze

Nick Sinai

Get Things Done No Matter What Your Role on any Team

Hack Your Bureaucracy

Mike Charles Dickenson

Matthew Weaver

Learn how to successfully emerge from complex crisis conditions with this practical, comprehensive guide.

"A book I wish I'd had in difficult times." --General Stanley McChrystal, US Army (Ret) & Co-Founder and CEO, McChrystal Group

When the system breaks, what do you do? You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks--careful planning, expert consultation, bold strategy--aren't working. What if we told you that instead of the end of the world, this is your moment to create lasting, transformative change?

Crisis Engineering is your field guide to leading through the chaos--and coming out stronger than before. Drawing on decades of experience inside some of the most complex systems in industry and government, Marina Nitze, Matthew Weaver, and Mikey Dickerson, of the crisis engineering firm Layer Aleph, reveal their powerful, hands-on framework for navigating high-stakes crises.

From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail--and how to help them recover. You'll learn:

- How to identify the 5 signals of a crisis--and use them to your advantage
- Why traditional leadership instincts fail under pressure--and what to do instead
- How to stand up your own crisis engineering effort when it matters most 

Whether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change. 

Time-Tested Tools for Turning Chaos Into Clarity

Crisis Engineering

La burocrazia è uno dei più grandi ostacoli al cambiamento. Trasformare le cose in un'organizzazione è sempre difficile e i cambiamenti non avvengono solo perché qualcuno decide che così deve essere, anche se questa persona è il CEO di un'azienda o il Presidente delle Stati Uniti. È necessario avere idee chiare, capire come vengono prese le decisioni, guadagnare consenso. Gli autori sono riusciti ad attuare riforme concrete e durature in realtà burocratizzate come la Casa Bianca, Harvard, aziende di venture capital e amministrazioni locali. In questo libro coinvolgente condividono le loro storie di hacker della burocrazia e illustrano strategie e tattiche che chiunque può usare, come crearsi alleati autentici e capaci, basare un grande cambiamento su tanti piccoli, rendere inefficaci i colleghi che fanno resistenza, usare la burocrazia contro se stessa, sfruttare le crisi come leva. Alla fine sarà chiaro che rompere la burocrazia non significa insubordinazione, e che l'artefice di un grande cambiamento è spesso un dipendente che prende l'iniziativa con un po' di "sana irriverenza". Non importa dove lavori, se sei l'ultimo arrivato, l'amministratore delegato o semplicemente se sei intrappolato nel regolamento di condominio, questo libro ti insegna a cambiare le cose.

Essere l'elemento che fa funzionare le cose

Rompere la burocrazia

“A deeply empowering and practical book: for anyone, anywhere, who just wants to GET STUFF DONE.” --Cecilia Muñoz, former Director, White House Domestic Policy Council under President Obama Whether you just started your first entry-level job, run the entire company, or just feel trapped by your condo association bylaws, it’s time to it’s time to learn how to get big things done and make a lasting impact with Hack Your Bureaucracy. From local government to the White House, Harvard to the world of venture capital, Marina Nitze and Nick Sinai have taken on some of the world’s most challenging bureaucracies—and won. Now, they bring their years of experience to you, teaching you strategies anyone can use to improve your organization through their own stories and those of fellow bureaucracy hackers, including: Find Your Paperclip: use small steps to achieve big change Set Your North Star: keep your end goal in sight Cultivate the Karass: assemble an adept team and network Don’t Waste a Crisis: turn every opportunity into a chance for change And more! Change doesn’t happen just because the person in charge declares it should, even if that person is the CEO of your company or the President of the United States. Regardless of your industry, role, or team, Hack Your Bureaucracy shows how to get started, take initiative on your own, and transform your ideas into impact.

Marina Nitze

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