Melvin L. Silberman

When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In addition, the book includes 200 training tips that form the nuts-and-bolts of successful active training. These tips incorporated in the book's top ten lists show how to build quality, activity, variety, and direction into your training programs. For the first time 101 Ways to Make Training Active features a CD-ROM containing all the original "Top Ten Trainers Tips and Techniques" lists for easy reproduction and distribution.

101 Ways to Make Training Active

a handbook of techniques, designs, case examples, and tips

Active training

Mel Silberman

Freda Hansburg

The key to communicating intelligently and effectively is presented here by two psychologists who show that "people skills" can be learned, like anything else. Original.

Developing Your Interpersonal Intelligence

People Smart

Susan A. Wheelan

Educare senza sentirsi in colpa

freda Hansburg

Emotional intelligence (EI) is the capability of individuals to recognize their own and other people's emotions, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s). This updated and expanded second edition of Book provides a user-friendly introduction to the subject, Taking a clear structural framework, it guides the reader through the subject's core elements. A flowing writing style combines with the use of illustrations and diagrams throughout the text to ensure the reader understands even the most complex of concepts. This succinct and enlightening overview is a required reading for all those interested in the subject . We hope you find this book useful in shaping your future career & Business.

Peoplesmart

Complete with robust instructions for conducting a PeopleSmart Workshop, a sample Participant Workbook and People Quotient Scale, the PeopleSmart book, and a CD-ROM with a PowerPoint® presentation and video cases, this package will help you bring out the best in yourself, your colleagues, customers, direct reports, and bosses. Participants will master eight essential skills: 1. Understanding people. 2. Expressing thoughts and feelings clearly. 3. Speaking up when your needs are not being met. 4. Asking for feedback from others and giving them quality feedback in return. 5. Influencing how others think and act. 6. Bringing conflicts to the surface and getting them resolved. 7. Collaborating with others as opposed to doing things by yourself. 8. Shifting gears when relationships are unproductive. This comprehensive interpersonal skills training program can be conducted in twelve hours, contains ten modules, and features ?active training? techniques which minimize lecturing and maximize learning. Much of the program is based on practicing skills applicable to actual work experiences. Designed to encourage participation, increase retention, and promote immediate application, PeopleSmart can be used to supplement existing skills training programs or as a foundation of an entirely new program.

PeopleSmart Deluxe Facilitator's Set

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working PeopleSmart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.

6 Strategies for Success

Working PeopleSmart

Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: assess skill levels for each of the eight PeopleSmart skills. select specific job-related situations in which to improve skills. practice and apply three ways to develop each skill. develop action plans to further practice each skill. You?ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.

PeopleSmart Participant Workbook

Are you ready to show your participants how to bring out the best in their colleagues, customers, direct reports, and bosses? Then the PeopleSmart Workshop is for you! The Workshop empowers leaders, associates, or intact teams to: Be curious, not furious, when faced with a challenging colleague. Get information and ideas across so they are understood. Promote ideas that are accepted rather than resisted. Think ?we? rather than ?me? in team situations. The Facilitator?s Guide includes robust instructions for conducting a Workshop as well as a sample Participant Workbook and People Quotient Scale. Also included is a valuable CD-ROM with a PowerPoint® presentation and video cases. Each component is designed to encourage participation, increase retention, and promotion immediate application. The PeopleSmart program can be conducted in twelve hours and contains ten modules, eight of which focus on a core interpersonal skill. The program features ?active training? techniques which minimize lecturing and maximize learning activities. Much of the program is based on examining and practicing skills applicable to actual work experiences. Use PeopleSmart to supplement an existing skills training programs or as a foundation of an entirely new program.

PeopleSmart Facilitator's Guide

The Handbook of Experiential Learning is a comprehensive resource that draws together contemporary thought and practice on a wide range of experiential learning applications from the best-known authorities on the topic. In this book, volume editor and leading experiential learning expert, Mel Silberman presents a contemporary review of experiential learning in the workplace complete with models, applications, and innovative uses. The handbook covers a broad range of experiential learning methods including: Games and simulations Action learning Role-play and Improv Story-telling Adventure activity Reflective practice Creative play It also describes the use of experiential learning in topics such as technical skills, leadership, team building, diversity and cross-cultural training, and emotional intelligence.

The Handbook of Experiential Learning

Elaine Biech

Active Training has become a classic book in the field of training and development and a standard text on graduate-level HRD programs. It turned instructional design on its head by shifting the emphasis away from the instructor and on to the learner. A lot has happened in the training field in the last 10 years since the previous edition was written and this new edition -- the third significant update in 25 years -- adds sections to comprehensively cover new learning technologies and applications, including social media, m-learning, and creating affordable media; addresses the evolving role of trainers, including onboarding, leading change, coaching managers, mentoring, internal consulting, and building teams; tackles new business realities and challenges, including doing more with less, globalization, and working with multi-generational workforces; and offers best practices for new trainer tasks, skills, and knowledge, including working with the C-suite, engaging and retaining employees, developing leaders, vendor management, and working with SMEs. Revisions include updated workplace examples, new and revised templates and worksheets, updated theory and research sections, and expanded guidelines on evaluating and training ROI, extending the value of training programs, and managing Active Training programs to show state-of-the art applications. What will continue to set these books apart is the relevance of dozens of new examples, the wisdom and impact of fresh practical tips, and the rigor and expertise supporting dozens of exercises and techniques.

A Handbook of Techniques, Designs, Case Examples and Tips

Active Training

Carol Auerbach

Features 101 proven strategies to design and deliver Active Training for virtually any topic. Trainers will discover a toolkit full of creative, challenging, and fun ways to enliven learning. Redesigned so readers can more readily identify strategies that hold the most promise for specific training situations, topics, and learning objectives, as well as adding suggested conditions for each: length of time, number of participants, etc. Each strategy is illustrated with a case example. Also features 20 how-to lists (200 total) that any trainer will find indispensable when facilitating active training, including practical guidelines for setting up the classroom for active training, obtaining participation at any time, utilizing props, making lectures active, and more. The active learning strategies are organized into three major categories that correlate to the distinct phases of effective training session: the opening, the main learning events, and the closing. Within these three categories, readers will find sub-categories, such as team building, stimulating discussion, team learning, e-learning, skill development, review, application planning, etc. New learning activities cover topics to include: communication, change management, coaching, feedback, creativity and innovation, conflict and collaboration, diversity and inclusion, leadership, customer service, decision-making, problem solving, self-management. The strategies and activities in this book are geared to classroom delivery of training. A separate collection is devoted entirely to online learning strategies and activities, 101 Ways to Make Online Learning Active. What will continue to set these books apart is the relevance of dozens of new examples, the wisdom and impact of fresh practical tips, and the rigor and expertise supporting dozens of exercises and techniques.

Melvin L. Silberman

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