Thomas J. Peters

Nancy Austin

The Leadership Difference

A Passion for Excellence

Stanlee Phelps

This classic bestseller, revised and updated, is an original and lively self-help resource that's packed with tested exercises, step-by-step guides, and solid advice on how to express oneself with co-workers, authority figures, lovers, family, and friends.

The Assertive Woman

Donada Peters

Nancy K. Austin

Demonstrates through numerous practical examples how superior customer service, innovation, and the competence of all members of the organization lead to distinctive achievement

Two Complete Books

Tom Peters

In this internationally bestselling sequel to the classic business book In Search of Excellence, Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence. The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success. Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.

Passion for Excellence

This book is an inspiring, career-transforming book published for people who want to get ahead. It takes the reader behind the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what is needed to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence.

Nancy Austin

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