Monika Kostera

Nancy Harding

Ethnography is at the heart of what researchers in management and organization studies do. This crucial book offers a robust and original overview of ‘doing’ organizational ethnography, guiding readers through the essential qualitative methods for the study of organizations.

Organizational Ethnography

Jackie Ford

or a study of a conference

Fear and loathing in Harrogate

Melangell, the captivating daughter of a Celtic clan member, becomes the prize in an epic confrontation between Celtic, and Roman kings who long to possess her

The Silver Land

Mark Learmonth

Graeme Currie

This book brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many received ideas in this field. Starting from the perspective of critical management studies, the contributors to this volume embed a critical perspective on policy orthodoxy around critical public services policy and management studies (CPPMS). In so doing the authors bring together previous disparate fields of public services policy and public services management, but more importantly, debate and present what ‘critical’ constitutes when applied to public services policy and management. This edited collection presents chapters from a broad range of public services domains including health, education, prisons, local and central government and deals with a range of contemporary issues facing public services managers are examined, including regulation of professions, risk management, user involvement, marketing and leadership.

Nancy Harding

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