Richard Harper

Our workdays are so filled with emails, instant messaging, and RSS feeds that we complain that there’s not enough time to get our actual work done. At home, we are besieged by telephone calls on landlines and cell phones, the beeps that signal text messages, and work emails on our BlackBerrys. It’s too much, we cry (or type) as we update our Facebook pages, compose a blog post, or check to see what Shaquille O’Neal has to say on Twitter. In Texture, Richard Harper asks why we seek out new ways of communicating even as we complain about communication overload. Harper explores the interplay between technological innovation and socially creative ways of exploiting technology, between our delight in using new forms of communication and our vexation at the burdens this places on us, and connects these to what it means to be human—alive, connected, expressive—today. He describes the mistaken assumptions of developers that “more” is always better—that videophones, for example, are better than handhelds—and argues that users prefer simpler technologies that allow them to create social bonds. Communication is not just the exchange of information. There is a texture to our communicative practices, manifest in the different means we choose to communicate (quick or slow, permanent or ephemeral). The goal, Harper says, should not be to make communication more efficient, but to supplement and enrich the expressive vocabulary of human experience.

Human Expression in the Age of Communications Overload

Texture

David Randall

Mark Rouncefield

This book looks at why ethnographic approaches are popular in the design of computing devices for the workplace, for the home and elsewhere. It presents a history of ethnography, both as it was practiced before computer science picked it up and since, most especially in the CSCW and HCI domains. The focus of the book is on the practical relationship between theory and practice, a relationship that is fundamental to successful design.

Theory and Practice

Fieldwork for Design

The title of this new book: “The Connected Home” reflects the move away from the idea that smart homes would alter the lives of those living in them by providing technologies to take over tasks that were previously the responsibility of the householder, such as managing entertainment, education – and even eating! Up until around 10 years ago this view was commonplace but time has shown that the technologies to support a smart home have not developed in such a way as to support this premise. Instead, what people do in their homes has moved the concept of a smart home into that of the ‘connected home’. The rise of on-line games technologies, video connections via Skype, social networking, internet browsing etc are now an integral part of the home environment and have had a significant effect on the home. The contributors to this exciting new book consider and discuss the effects and ramifications of the connected home from a variety of viewpoints: an examination of the take-up of personal computers and the Internet in domestic situations; an analysis of the changing intersection of technology and human habits in the connected home; the impact of gaming, texting, e-book readers, tablets and other devices and their effect on the social conditions of a household; the relationship between digital messaging applications and real geography; and an overview of how sensing technologies for the smart home might evolve (lightweight medical technologies for example). The book culminates by addressing unfinished ambitions from the smart home agenda, the factors that have prevented their realisation, and addresses the need for extending research into the area.

The Connected Home: The Future of Domestic Life

Rod Watson

Christian Licoppe

This collection is one of the first in-depth studies of video calling in family and domestic life. It explores the reasons that people themselves provide to explain their video calling, investigates how these reasons make that calling accountable and how, in turn, these reasons come to be things talked about in the calls themselves. The research shows how video calling is part of the currency of contemporary family affection: such calls are not just about keeping in touch, they are a way of loving too; and they are sometimes a way of fighting as well. 'Skyping' or 'Facetiming' might be frequent and can seem mundane – just a question of routine – but what they entail is a measure of important things to families. This makes this collection of interest to anyone concerned with family life and the evolving ways in which technology has a role in it. Originally published as a special issue of Pragmatics 27:3 (2017).

Interpersonal video communication and domestic life

Skyping the Family

Using clear and accessible language this book examines the growing field of ‘smart technology’ for the home. The author first introduces the field before exploring the various background issues, including how the home differs from other environments. He then shows how these background issues affect the design and usability of these technologies. A detailed case study looks at the use of handheld and wearable digital technology in sheltered housing. The last section examines what it is like to live in a smart home and why they have so far failed to reach the levels of success originally predicted. Invaluable reading for anybody interested in designing smart technologies for the home.

Inside the Smart Home

Many wondered, and not for the first time, at the end of WW2 how ordinary people could carry out the most terrible acts of cruelty and brutality against their fellow men. This book tells the story of a German boy and a Jewish girl forbidden to be together by the Nazi regime and how they fight to survive. It tells the story of the Holocaust through the eyes of the perpetrators and gives the reader an insight into the mental turmoil suffered by young men asked to carry out terrible acts. Can young love possibly survive such times?

Richard Harper

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