William A. Katz

Bill Katz

Ruth A. Fraley

The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this relevant new book. Experts offer insightful suggestions for reference librarians to understand and take responsibility for budget issues, directly and indirectly. They address the ability to explain the budget--which actually entails explaining the collection, the services, and the process in place for managing the fiscal resources--a necessary skill for any reference librarian faced with looming budget cuts. Providing quality services on a limited budget is also explored. The contributors provide helpful essays on convincing the parent agency to provide adequate support, setting goals and priorities, generating revenue, and more.

Finance, Budget, and Management for Reference Services

This collection examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

Conflicts in Reference Services

This book, first published in 1987, is a stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world. They look squarely at problems and provide answers to a host of pertinent questions, such as information counselling and policies, reference services and global awareness, integrating a central reference international studies program, and more.

Ruth A. Fraley

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