S. Morgan Friedman

The open secret of professional work is that results are not the main factor in determining how happy your clients are with your work. What is? Your boss or client loving your communication, processes, details, responsiveness, and much more "meta work" matters just as much as the work itself. But no one explicitly teaches these to you. Until now. Beloved by Clients is the original and ultimate guide to "Managing Up," the practical guide to how to work professionally that you wish you had gotten ten years ago.

Good Work Alone Isn't the Key to a Successful Career... Your Boss Or Client Falling in Love with Working with You Is

Beloved by Clients

Michael Malice

Includes never-before-published gems that can't be found at overheardintheoffice.com! The office is no place for dirty, personal, inappropriate talk-but that doesn't stop most people. From the loading dock to the ladies' room, this compelling collection presents some of the most bizarre, shocking, and hilarious real life conversations overheard in workplaces around the world.

Conversations from Water Coolers, Conference Rooms, and Cubicles

Overheard in the Office

Updated with sixteen new pages of quips, remarks and exchanges from the creators of overheardinnewyork.com. The streets of New York are full of characters who don't mince words-or care who hears them. This collection presents some of the most outlandish real life conversations overheard on the sidewalk, in the subway, and at the next table. It's the Big Apple peeled, a hysterically unvarnished portrait of the city that never sleeps-and often neglects to think before it speaks in public.

S. Morgan Friedman

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