Zibin Zheng

Massimo Mecella

Stefanie Rinderle-Ma

Flavia Monti

Antonio Ruiz Cortés

These two volumes constitute the proceedings of the 21st International Conference, ICSOC 2023, held Rome, Italy, during November 28–December 1, 2023. The 35 full papers and the 10 short papers included in this volume were carefully reviewed and selected from 208 submissions. The volumes focus on cutting-edge topics like artificial intelligence, machine learning, big data analytics, the Internet of Things (IoT), and emerging technologies such as quantum computing, blockchain, chatbots, and sustainable green IT solutions.

21st International Conference, ICSOC 2023, Rome, Italy, November 28 – December 1, 2023, Proceedings, Part II

Service-Oriented Computing

Remco Dijkman

Claudio Di Ciccio

Adela del Río Ortega

This book constitutes the refereed proceedings of the 20th International Conference on Business Process Management, BPM 2022, which took place in Münster, Germany, in September 2022. The 22 papers included in this book were carefully reviewed and selected from 98 submissions. They were organized in topical sections as follows: task mining; design methods; process mining; process mining practice; analytics; and systems. The book also includes one keynote talk in full-paper length and 5 tutorial papers.

20th International Conference, BPM 2022, Münster, Germany, September 11–16, 2022, Proceedings

Business Process Management

Xiaofang Zhou

Sonia Bergamaschi

Robert Meersman

Tharam Dillon

Herve Panetto

Alois Ferscha

Siani Pearson

Peter Dadam

Isabel F Cruz

The two-volume set LNCS 7565 and 7566 constitutes the refereed proceedings of three confederated international conferences: Cooperative Information Systems (CoopIS 2012), Distributed Objects and Applications - Secure Virtual Infrastructures (DOA-SVI 2012), and Ontologies, DataBases and Applications of SEmantics (ODBASE 2012) held as part of OTM 2012 in September 2012 in Rome, Italy. The 53 revised full papers presented were carefully reviewed and selected from a total of 169 submissions. The 22 full papers included in the first volume constitute the proceedings of CoopIS 2012 and are organized in topical sections on business process design; process verification and analysis; service-oriented architectures and cloud; security, risk, and prediction; discovery and detection; collaboration; and 5 short papers.

Confederated International Conferences: CoopIS, DOA-SVI, and ODBASE 2012, Rome, Italy, September 10-14, 2012. Proceedings, Part I

On the Move to Meaningful Internet Systems: OTM 2012

Farouk Toumani

Karsten Wolf

This book constitutes the refereed proceedings of the 9th International Conference on Business Process Management, BPM 2011, held in Clermont-Ferrand, France, in August/September 2011. The volume contains 22 revised full research papers carefully reviewed and selected from 157 submissions, as well as 5 industrial track papers and abstracts of three invited talkes. The papers address innovative research of highest quality from computer science, management information science, service-oriented computing, and technology management.

9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011, Proceedings

Frank Leymann

Shazia Sadiq

This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th International Conference on Business Process Management, BPM 2009, in September 2009. The eight workshops were on Empirical Research in Business Process Management (ER-BPM 2009), Reference Modeling (RefMod 2009), Business Process Design (BPD 2009), Business Process Intelligence (BPI 2009), Collaborative Business Processes (CBP 2009), Process-Oriented Information Systems in Healthcare (ProHealth 2009), Business Process Management and Social Software (BPMS2 2009), Event-Driven Business Process Management (edBPM 2009). The 67 revised full papers presented were carefully reviewed and selected from numerous submissions.

BPM 2009 International Workshops, Ulm, Germany, September 7, 2009, Revised Papers

Business Process Management Workshops

Wilfried Grossmann

This book presents a comprehensive and systematic introduction to transforming process-oriented data into information about the underlying business process, which is essential for all kinds of decision-making. To that end, the authors develop step-by-step models and analytical tools for obtaining high-quality data structured in such a way that complex analytical tools can be applied. The main emphasis is on process mining and data mining techniques and the combination of these methods for process-oriented data. After a general introduction to the business intelligence (BI) process and its constituent tasks in chapter 1, chapter 2 discusses different approaches to modeling in BI applications. Chapter 3 is an overview and provides details of data provisioning, including a section on big data. Chapter 4 tackles data description, visualization, and reporting. Chapter 5 introduces data mining techniques for cross-sectional data. Different techniques for the analysis of temporal data are then detailed in Chapter 6. Subsequently, chapter 7 explains techniques for the analysis of process data, followed by the introduction of analysis techniques for multiple BI perspectives in chapter 8. The book closes with a summary and discussion in chapter 9. Throughout the book, (mostly open source) tools are recommended, described and applied; a more detailed survey on tools can be found in the appendix, and a detailed code for the solutions together with instructions on how to install the software used can be found on the accompanying website. Also, all concepts presented are illustrated and selected examples and exercises are provided. The book is suitable for graduate students in computer science, and the dedicated website with examples and solutions makes the book ideal as a textbook for a first course in business intelligence in computer science or business information systems. Additionally, practitioners and industrial developers who are interested in the concepts behind business intelligence will benefit from the clear explanations and many examples.

Fundamentals of Business Intelligence

Stefanie Rinderle-Ma

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