Stephen P. Robbins

Organizational Behavior

Timothy A. Judge

ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products. Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. -- For one-semester undergraduate and graduate level courses in Organizational Behavior. Concise fundamentals for students. Ultimate flexibility for instructors. This bestselling, brief alternative for the OB course covers all the key concepts needed to understand, predict, and respond to the behavior of people in real-world organizations. This text also includes cutting-edge topics and streamlined pedagogy to allow maximum flexibility in designing and shaping your course. The eleventh edition contains expanded and updated coverage on international issues, as well as new sections on the management of information, safety and emotions at work, risk aversion, self-determination theory, managing information, and downsizing. Accompanied by mymanagementlab! See the hands in the air, hear the roar of discussion—be a rock star in the classroom. mymanagementlab makes it easier for you to rock the classroom by helping you hold students accountable for class preparation, and getting students engaged in the material through an array of relevant teaching and media resources. Visit mymanagementlab.com for more information.

Essentials of Organizational Behavior

Carla Mendonça

Pedro Cotrim

dúvida, contrate pessoas conscienciosas!; Verdade 7 - Contrate pessoas que se encaixem na sua cultura organizacional - o 'bom colaborador' para mim pode não lhe servir; Verdade 8 - Faça a gestão da socialização dos novos colaboradores; Parte II - A verdade sobre a motivação dos colaboradores; Verdade 9 - Porque muitos colaboradores não se sentem motivados no trabalho, hoje em dia; Verdade 10 - Colaboradores felizes não são necessariamente trabalhadores produtivos!; Verdade 11 - Dizer aos colaboradores para darem o seu melhor não é o mesmo que conseguir o melhor deles; Verdade 12 - Nem todos querem participar na definição dos seus próprios objectivos; Verdade 13 - Os bons profissionais estão sempre absorvidos pelo que fazem; Verdade 14 - Quando der feedback, critique os comportamentos, não as pessoas; Verdade 15 - Saiba que obtém aquilo que recompensar; Verdade 16 -Tudo é relativo!; Verdade 17 - Formas de motivar colaboradores pouco qualificados e mal pagos; Verdade 18 - Há coisas mais importantes que a motivação para os colaboradores de alto desempenho; Parte III - A verdade sobre liderança; Verdade 19 - A essência da liderança é a confiança; Verdade 20 - A experiência conta! Errado!; Verdade 21 - A maioria das pessoas PENSA que sabe o que é ser um grande líder; Verdade 22 - Os líderes eficazes sabem enquadrar os assuntos; Verdade 23 - Você alcança o que espera; Verdade 24 - O carisma pode ser aprendido; Verdade 25 - Faça os outros dependerem de si; Verdade 26 - Adapte o seu estilo de liderança às diferentes culturas, ou seja, em Roma...; Verdade 27 - Quando a liderança NÃO é importante; Parte IV - A verdade sobre comunicação; Verdade 28 - Ouvir não é escutar; Verdade 29 - Escolha o canal de comunicação adequado; Verdade 30 - Esteja atento aos rumores; Verdade 31 - Homens e mulheres efectivamente comunicam de forma diferente; Verdade 32 - O que você faz sobrepõe-se ao que você diz; Parte V - A verdade sobre a formação de equipas; Verdade 33 - O que sabemos que faz com que as equipas resultem; Verdade 34 - 2 + 2 não são necessariamente 4; Verdade 35 - Uma maçã podre estraga o cesto; Verdade 36 - Não somos todos iguais - o estatuto importa!; Verdade 37 - Nem todos conseguem fazer parte de uma equipa; Parte VI - A verdade sobre a gestão de conflitos; Verdade 38 - Quando o conflito é importante; Verdade 39 - Cuidado com o pensamento único; Verdade 40 - Como reduzir os conflitos ‘trabalho-vida pessoal’; Verdade 41 - negociar não é perder ou ganhar; Parte VII - A verdade sobre a definição de funções; Verdade 42 - Nem todos querem um trabalho desafiante; Verdade 43 - Quatro acções de definição de funções que irão tornar os colaboradores mais produtivos; Parte VIII - A verdade sobre a avaliação do desempenho; Verdade 44 - Balanços anuais - a melhor surpresa é NÃO existirem surpresas!; Verdade 45 - Eu não tenho a culpa! O papel das auto-avaliações pré-concebidas; Verdade 46 - A razão de ser para o feedback a 360 graus - mais é melhor; Parte IX - A verdade sobre a adaptação à mudança; Verdade 47 - A maioria das pessoas resiste a qualquer mudança que não se reflicta nos seus bolsos; Verdade 48 - Você PODE ensinar truques novos a um cão velho; Verdade 49 - Encoraje a participação para diminuir a resistência à mudança; Parte X - Algumas considerações finais sobre a gestão do comportamento; Verdade 50 - As primeiras impressões contam!; Verdade 51 - As pessoas não são totalmente racionais - não ignore as emoções!; Verdade 52 - A rotação dos colaboradores pode ser uma coisa boa; Verdade 53 - Cuidado com as soluções milagrosas; Referências; Sobre o autor.

O Segredo Na Gestão de Pessoas

"Proven Insights to Get the Best from Your Team"

Truth about Managing People

Tim Judge

David A. DeCenzo

Whether the topic is understanding e-business, six sigma, workplace violence, knowledge workers, Internet job searches, or visionary leadership, Stephen Robbins and David DeCenzo cover it thoroughly and in a way that truly captures the issues facing managers in the twenty-first century. Its not enough just to know about managementyou have to possess the skills to match! With Robbins and DeCenzos new edition, youll learn so much about the real world of management, including: *Why Amazon.com is revolutionizing the book-selling industry *How SiloCaf, a coffee bean processing plant, uses sophisticated technologically-based controls to enhance productivity and ensure consistent quality in its work *Why companies like London Fog are struggling to survive *How teams at Hewlett-Packard redesigned a production process, cut waste, controlled costs, and increased productivity *New techniques that can make a university more efficient and responsive to its students

Essential Concepts and Applications

Fundamentals of Management

Organizational Behavior, 13/E

This isn't just "someone's opinion"...It's the first, definitive, evidence-based guide to effective management. In The Truth About Managing People...and Nothing but the Truth, Robbins delivers principles you can rely on throughout your entire management career--regardless of your organization, role or title. This is a management book that cuts through the soft opinion and conjecture books that have dominated the business shelves in recent years and shows what management researchers know actually works, or doesn't work, when it comes to managing people. Drawing on the author's 30+ years of research and textbook writing experience, Robbins has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people--and the results that are achieved. The author provides guidance to you organized around key, human-behavior-related problem areas that managers face (hiring, motivation, leadership, communication, team building, conflict management, job design, evaluating performance and coping with change), along with guidance to help you apply the information and improve your managerial effectiveness.

The Truth About Managing People...And Nothing But the Truth

Mary A. Coulter

For undergraduate Principles of Management courses REAL Managers, REAL Experiences With a renewed focus on skills and careers, the new edition of this bestselling text can help better prepare your students to enter the job market. Management, Thirteenth Edition vividly illustrates effective management theories by incorporating the perspectives of real-life managers. Through examples, cases, and hands-on exercises, students will see and experience management in action, helping them understand how the concepts they’re learning actually work in today’s dynamic business world. Students will gain hands-on practice applying management concepts with MyManagementLab. They’ll engage in real business situations with simulations, build their management skills by writing and talking about different management scenarios, have access to a video library to help put concepts into perspective, and more. Also available with MyManagementLab MyManagementLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts. Please note that the product you are purchasing does not include MyManagementLab. MyManagementLab Join over 11 million students benefiting from Pearson MyLabs This title can be supported by MyManagementLab, an online homework and tutorial system designed to test and build your understanding. Would you like to use the power of MyManagementLab to accelerate your learning? You need both an access card and a course ID to access MyManagementLab. These are the steps you need to take: 1. Make sure that your lecturer is already using the system Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system. 2. Check whether an access card has been included with the book at a reduced cost If it has, it will be on the inside back cover of the book. 3. If you have a course ID but no access code, you can benefit from MyManagementLab at a reduced price by purchasing a pack containing a copy of the book and an access code for MyManagementLab (ISBN:9781292090313) 4. If your lecturer is using the MyLab and you would like to purchase the product... Go to www.mymanagementlab.com to buy access to this interactive study programme. For educator access, contact your Pearson representative. To find out who your Pearson representative is, visit www.pearsoned.co.uk/replocator

Management, Global Edition

This best-selling book takes a traditional approach to Organizational Behavior beginning with The Individual, The Group and then moving into The Organization. It covers the cutting-edge topics such as learning and motivation, emotions, trust and group-dynamics.

Over the past decade, management practice has gone through dramatic changes. Workforce diversity, downsizing, reengineering, total quality management, outsourcing, and rediscovering the importance of satisfying the customer, all has a significant impact on Human Resources. The new Sixth Edition of De Cenzo/Robbins' Human Resource Management features a current, real-world perspective that gives readers a crystal-clear picture of what today's HRM is really like. Emphasizing the application of theory, the Sixth Edition carefully integrates real examples with the most up-to-date information available.

Human Resource Management

This unique, re-engineered book defines and describes the new "paradigm" brought on by recent dramatic changes in the field of management. Managing Today! redefines the traditional "functional" approach employed by previous management books to more accurately reflect recent, fundamental changes in the economy and workplace—changes that have significantly reshaped today's managers' jobs. Robbins' balanced approach presents an effective integration of theory and application displayed within a clear, visual design specifically tailored for today's readers. Coverage includes changing issues in today's workplace (risk, privatization, multiple skills, and continual retraining); culture shock; time-management skills; cycle-time reduction and technology transfer; virtual teams; human behavior; leadership; trust building; change management; and more. For human resources professionals, business managers/team leaders, and anyone interested in Organizational Behavior and Business Management.

Managing Today!

Appropriate for Supervision, Supervision Management, and Intro to Management. Supervision Today has earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readers' knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on contingent workforces, entrepreneurship, employee theft, work/life balance, IM, texting, and workplace diversity.

Pearson New International Edition

Supervision Today!

Phillip L. Hunsaker

Designed to supplement courses in organizational behavior, principles of management, human resource management, human relations, supervision and applied psychology. The only text available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.

TIPS for Managing People at Work

Training in Interpersonal Skills

CD-ROM based, the unique resource includes 45 exercises divided into three parts: What About Me?Working With Others. Life in Organizations. Each exercise is automatically graded. Exercises are self scoring and generate individual analysis that can be saved for future reference, or printed as a homework assignment.

Insights Into Your Skills Abilities and Interests

Self-Assessment Library

In the Third Edition of the bestselling book, The Truth About Managing People, bestselling author Stephen Robbins shares even more proven principles for handling virtually every management challenge. Robbins delivers 61 real solutions for the make-or-break problems faced by every manager. Readers will learn how to overcome the true obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; how to heal "layoff survivor sickness"; how to manage a diverse culture; and ways to lead effectively in a digital world. New truths include: how to nurture friendly employees, forget about age stereotypes, first impressions count, be a good citizen, techniques for managing a diverse age group, and ethical leadership among others.

The Truth About Managing People

Martha I. Finney

James O'Rourke

William S. Kane

A brand new collection of management and leadership skills for improving business performance 4 authoritative books deliver world-class skills for leading change and improving performance throughout your team and organization! You’re facing greater challenges than ever before – both outside your organization, and inside it. To win, you need today’s best skills for improving performance and driving change. Now, this 4-book collection presents hundreds of those skills simply, clearly, and quickly, to support action. In The Truth About Managing People, Third Edition bestselling author Stephen Robbins shares 61 proven principles and solutions for make-or-break, day-to-day management problems. Overcome the true obstacles to teamwork… avoid both over- and under-communication… improve hiring and employee evaluations… manage a culturally/generationally diverse or virtual workforces… combine stronger ethics and greater effectiveness… and much more. Next, in The Truth About Getting the Best From People, Second Edition, Martha Finney shares 60+ proven principles for gaining unprecedented employee engagement. This new edition features 15 new truths for managing virtual teams, overcoming your unconscious biases, managing multiple generations, identifying/cultivating individual high performers, and more. Next, persuade others in any environment with The Truth About Confident Presenting, by James O’Rourke. O’Rourke reveals 51 proven, concise, easy-to-use presenting techniques that work: all you need to know to prepare effectively (not obsessively), manage anxiety, connect with any audience, and succeed. Discover what makes people listen, and what instantly turns them off… how to muster evidence that’ll convince your specific audience… how to listen, establish a great first impression, and make nonverbal cues work for you… use PowerPoint and microphones well… handle hostile questions confidently; and much more. Finally, turn to William S. Kane’s The Truth About Thriving in Change for 49 proven ways to do what everyone wants, and few can deliver: lead successful change. Plan, drive, and sustain positive change that matters… transform organizations without destroying morale… objectively assess whether yours is really the best way… develop the change management skills you need most… know when to persuade, educate, or “use force”… create the right cultural framework you need to keep moving forward. These four eBooks aren’t “just someone’s opinion”: they offer definitive, evidence-based principles for improving performance throughout your entire leadership career! From world-renowned workplace effectiveness experts Stephen P. Robbins, Martha I. Finney, James O’Rourke, and William S. Kane

The Truth About Winning at Work (Collection)

Mary K. Coulter

"With a renewed focus on skills and careers, the new edition of this bestselling text can help better prepare your students to enter the job market. Management, Thirteenth Edition vividly illustrates effective management theories by incorporating the perspectives of real-life managers. Through examples, cases, and hands-on exercises, students will see and experience management in action, helping them understand how the concepts they're learning actually work in today's dynamic business world"--From publisher's description.

Management

The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. For undergraduate Principles of Management courses. REAL managers, REAL experiences With a renewed focus on skills and careers, the new edition of this bestselling text can help better prepare your students to enter the job market. Management, 14th Edition vividly illustrates effective management theories by incorporating the perspectives of real-life managers. Through examples, cases, and hands-on exercises, students will see and experience management in action, helping them understand how the concepts they’re learning actually work in today’s dynamic business world.

Stephen P. Robbins

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