Charmine E. J. Härtel

Wilfred J. Zerbe

Neal M. Ashkanasy

Laura Petitta

This volume focuses on the role of emotions in forming and sustaining identities at work, and the value of exploring these topics from various theoretical and methodological points of view. This volume recognizes the depth of emotion and identity at work by addressing these topics on individual, occupational, and social role levels

Emotions and Identity

Emotions have widespread effects in organizations and underlie a broad range of dynamics in organizations. This volume explores the role that emotion plays in such diverse organizational phenomena as entrepreneurship, change, service failure, and creativity.

Emotions and Organizational Dynamism

Contains papers presented at the fourth Conference, which was conducted in London, England, in June, 2004. This volume includes chapters which deal with various aspects of emotion in organizations, such as loneliness, leader-member relationships in teams, organizational justice, creativity, and organizational reactions to crisis situations.

The Effect of Affect in Organizational Settings

Emotion in an organization is much more than a phenomenon experienced solely by its members it is a deeply embedded component of the organizational fabric. Consistent with this idea, chapters in this volume deal with emotion at all levels of organizing: at the individual level, expressed in interpersonal exchanges and in groups, and across the organization as a whole. They represent a selection of papers from the Eighth International Conference on Emotion in Organizations, held in July 2012 in Helsinki, Finland; plus a selection of invited chapters. Chapters thus represent cutting-edge articles by leading and emerging scholars of emotion in organizations from around the world. Specific topics include creation of positively deviant business-to-business services, leader effectiveness and emotions in crisis situations, gender and role conflict among managers, developing shared wellbeing in communal settings, the nature of emotional labor across levels, managing workplace aggression, building customer passion, developing mindfulness, emergence of expectations, emotionalizing institutional theory, bullying as a form of institutional control, and how employees project competence.

Emotions and the Organizational Fabric

The rapidly growing recognition of the importance of emotions in understanding all aspects of organizational life is facilitating the development of focused areas of scholarship. This volume addresses new ways of looking at emotions within organizational frameworks.

New Ways of Studying Emotions in Organizations

This volume of Research on Emotion in Organizations contributes to the ongoing research on emotions within organizational leadership through a three-level analysis focusing on: leadership and individual team members; leadership and its effects on the team construct; and, leadership in the overall context of organizations and culture.

Emotions and Leadership

The study of emotions in organizations is unlocking exciting insights into why employees behave as they do in groups, organizations and in different cultural contexts. This title showcases a collection of the work advancing knowledge and practice in these areas.

Wilfred J. Zerbe

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