Yvonne Rogers

Helen Sharp

Jenny Preece

Beyond Human-Computer Interaction

Interaction Design

This is an ideal resource for learning the interdisciplinary skills needed for interaction design, human computer interaction, information design, web design and ubiquitous computing. This text offers a cross-disciplinary, practical and process-oriented introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied.

Jennifer Preece

A new edition of the #1 text in the human computer Interaction field! Hugely popular with students and professionals alike, the Fifth Edition of Interaction Design is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design, and ubiquitous computing. New to the fifth edition: a chapter on data at scale, which covers developments in the emerging fields of 'human data interaction' and data analytics. The chapter demonstrates the many ways organizations manipulate, analyze, and act upon the masses of data being collected with regards to human digital and physical behaviors, the environment, and society at large. Revised and updated throughout, this edition offers a cross-disciplinary, practical, and process-oriented, state-of-the-art introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied. Explains how to use design and evaluation techniques for developing successful interactive technologies Demonstrates, through many examples, the cognitive, social and affective issues that underpin the design of these technologies Provides thought-provoking design dilemmas and interviews with expert designers and researchers Uses a strong pedagogical format to foster understanding and enjoyment An accompanying website contains extensive additional teaching and learning material including slides for each chapter, comments on chapter activities, and a number of in-depth case studies written by researchers and designers.

Interaction Design: Beyond Human-Computer Interaction

Theory is the bedrock of many sciences, providing a rigorous method to advance knowledge, through testing and falsifying hypotheses about observable phenomena. To begin with, the nascent field of HCI followed the scientific method borrowing theories from cognitive science to test theories about user performance at the interface. But HCI has emerged as an eclectic interdiscipline rather than a well-defined science. It now covers all aspects of human life, from birth to bereavement, through all manner of computing, from device ecologies to nano-technology. It comes as no surprise that the role of theory in HCI has also greatly expanded from the early days of scientific testing to include other functions such as describing, explaining, critiquing, and as the basis for generating new designs. The book charts the theoretical developments in HCI, both past and present, reflecting on how they have shaped the field. It explores both the rhetoric and the reality: how theories have been conceptualized, what was promised, how they have been used and which has made the most impact in the field -- and the reasons for this. Finally, it looks to the future and asks whether theory will continue to have a role, and, if so, what this might be. Table of Contents: Introduction / The Backdrop to HCI Theory / The Role and Contribution of Theory in HCI / Classical Theories / Modern Theories / Contemporary Theory / Discussion / Summary

Classical, Modern, and Contemporary

HCI Theory

A delightful, engaging, and comprehensive overview of interaction design Effective and engaging design is a critical component of any digital product, from virtual reality software to chatbots, smartphone apps, and more. In the newly updated sixth edition of Interaction Design: Beyond Human-Computer Interaction, a team of accomplished technology, design, and computing professors delivers an intuitive and instructive discussion of the principles underlying the design of effective interactive technologies. The authors discuss how to design and apply digital technologies in the real world, illustrated with numerous examples. The book explores the interdisciplinary foundations of interaction design, including skills from product design, computer science, human and social psychology, and others. The book builds on the highly successful fifth edition and draws on extensive new research and interviews with accomplished professionals and researchers in the field that reflect a rapidly-changing landscape. It is supported by a website hosting digital resources that add to and complement the material contained within. Readers will also find: Explorations of the social and emotional components of interacting with apps, digital devices and computers Descriptions about how to design, prototype, evaluate and construct technologies that support human-computer interaction Discussions of the cognitive aspects of interaction design, as well as design and evaluation, including usability testing and expert reviews. An essential text for undergraduate and graduate students of human-computer interaction, interaction design, software engineering, web design, and information studies, Interaction Design will also prove to be indispensable for interaction design and user experience professionals.

David Benyon

Simon Holland

Tom Carey

What is HCI?; Components of HCI; Interview with Terry Winograd; Humans and technology: Humans; Interview with Donald Norman; Cognitive frameworks for HCI; Perception and representation; Attention and memory constraints; Knowledge and mental models; Interface metaphors and conceptual models; Learning in context; Social aspects; Organizational aspects; Interview with Marlilyn Mantei; Humans and technology: technology; Intervies with Ben Shneiderman; Input; Output; Interaction styles; Designing windowing systems; User support and on-line information; Designing for collaborative work and virtual environments; Interview with Roy Kalawsky; Interaction design: methods and techniques; Interview with Tom Moran; Principles of user-centred design; Methods for user-centred design; Requirements gathering; Task analysis; Structured HCI design; Envisioning design; Interaction design: support for designers; Interview with Bill Verplank; Supporting Design; Guidelines: principles and rules; standards and metrics; design rationale; Prototyping; Software support; Interview with deborah hix; Interaction design: evaluation; Interview with Brian Shackel; The role of evaluation; Usage data: observations, monitoring, users'opinions; experiments and benchmarking; Interpretive evaluation; Predictive evaluation; Comparing methods; Glossary; Solutions to questins; References; Index.

Human-Computer Interaction

Wolfgang Prinz

Volker Wulf

Matthias Jarke

K. Schmidt

Schmidt and Bannon (1992) introduced the concept of common information space by contrasting it with technical conceptions of shared information: Cooperative work is not facilitated simply by the provisioning of a shared database, but rather requires the active construction by the participants of a common information space where the meanings of the shared objects are debated and resolved, at least locally and temporarily. (Schmidt and Bannon, p. 22) A CIS, then, encompasses not only the information but also the practices by which actors establish its meaning for their collective work. These negotiated understandings of the information are as important as the availability of the information itself: The actors must attempt to jointly construct a common information space which goes beyond their individual personal information spaces. . . . The common information space is negotiated and established by the actors involved. (Schmidt and Bannon, p. 28) This is not to suggest that actors’ understandings of the information are identical; they are simply “common” enough to coordinate the work. People understand how the information is relevant for their own work. Therefore, individuals engaged in different activities will have different perspectives on the same information. The work of maintaining the common information space is the work that it takes to balance and accommodate these different perspectives. A “bug” report in software development is a simple example. Software developers and quality assurance personnel have access to the same bug report information. However, access to information is not sufficient to coordinate their work.

Yvonne Rogers

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