Public Transportation Board Effectiveness A Self-assessment Handbook

"TRB's Transit Cooperative Research Program (TCRP) Report 104: Public Transportation Board Effectiveness: A Self-Assessment Handbook provides a self-assessment process and tools to measure public transportation board effectiveness and provides references on how board characteristics can be changed to improve effectiveness in various areas. The Handbook also identifies the characteristics of public transportation boards that influence transit system performance. TRB's Transit Cooperative Research Program (TCRP) Web Document 24: The Public Transportation Board Effectiveness Study describes the process used to develop the Public Transit Board Self-Assessment Handbook"--Publisher's description.