ICT Systems Support Level 2

This book provides exactly what students need to complete their chosen route in the new e-Quals IT Practitioner qualifications from City & Guilds at Level 2. It contains the four units needed, providing the depth and breadth of information required to succeed in this qualification. A clear and accessible step-by-step approach ensures that students have a thorough understanding of all the key concepts. Multiple choice revision sections ensure that they are ready for their exams.