Delivering Consistency and Automation with Operational Runbooks

IBM Redbooks, Vasfi Gucer, Deepak Barhat, Fred Harald Klein, Ahmed A Saleh, Ashraf A Thajudeen, Kumaran Thangaiyan — 2016

There is a greater need today to integrate and unify IT delivery through tools that provide capabilities in advanced analytics and automation. IBM® has recently introduced two integrated services on the software as a service (SaaS) model that effectively combine advanced analytics capabilities with automation. These two services are IBM Alert Notification service and the IBM Runbook Automation service. Both services are available to everyone including existing IBM Netcool® Operations InsightTM customers. IBM Alert Notification is a separately available SaaS service to deliver alert notification. IBM Runbook Automation is also a new SaaS service to deliver Runbook Automation. IBM Runbook Automation is a hybrid service that is designed for both cloud and on-premises integrations. This IBM RedpaperTM publication provides a technical overview of these two services and explains the concepts within the context of scenarios and use cases. The target audience for this paper is network specialists, network operators, and network administrators.