The Loyalty Effect

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The Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value

Frederick F. Reichheld, Thomas Teal, Frederick F.. Reichheld — 1996

Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty

In print

Bookshop.orgAmazonBook OutletWorld of BooksScholastic

Ebook

Audiobook

Libro.fmAudiobooks.com

Library

Find at your library

We may earn a commission. Learn more.

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