Continuity Management Preserving Corporate Knowledge and Productivity When Employees Leave

"How can I keep knowledge from walking out the door when employeesleave?" This pressing question is insightfully answered in this landmarkbook. Operational knowledge has never been more critical toorganizational success. Knowledge loss from downsizing, imminentbaby-boomer retirements, and high job turnover have created aknowledge continuity crisis that poses an unprecedented threat toorganizational productivity and profits. Based on extensiveresearch, Continuity Management solves this crucial problemof knowledge loss for managers at any organizational level bydescribing an effective strategy for preserving knowledgecontinuity between employee generations. Revolutionary in itseffect, but evolutionary in its practice, continuity management isfueling a new knowledge revolution. This book is about thatrevolution-and how to lead it.