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"Navigating the obstacles in the world of Healthcare presents significant challenges for all stakeholders. Whether you are a patient, family member, or healthcare professional, the process of clear and meaningful communication is complex, and is complicated even further by the current landscape of constantly changing legislation and reimbursement requirements. Regardless of location, resources, or reputation, quality healthcare happens when everyone plays together as a team. It is not a mystery why high performing healthcare systems have the highest patient satisfaction scores and reimbursement rates. Best practices developed by these organizations drive the strategic planning of their competition. Patients, families, and healthcare professionals must learn to do a better job of communicating and collaborating."