Auckland Unplugged Coping with Critical Infrastructure Failure

These challenges include: finding an appropriate division of responsibility and labor between public- and private-sector actors; crafting and coordinating a crisis response that addresses perceived threats to community values and avoids the twin perils of underreaction (e.g., passivity or paralysis) and overreaction (e.g., crying wolf or political grandstanding); coping with competence/authority discrepancies under stress - those who have expert knowledge of the technical issues rarely have the authority to make policy; those who have the authority generally lack the technical expertise to comprehend the subtleties and uncertainties of the issues at stake; and maintaining credibility and legitimacy when facing acute, ill-structured problems in politicized, publicized, and highly uncertain environments."--BOOK JACKET.