Managing Passenger Logistics The Comprehensive Guide to People and Transport

Managing Passenger Logistics addresses the changes in passenger logistics and explores the ways in which it is planned and managed in the various forms of transport. Closely following the IOLT's syllabus, the book is aimed at students of the subject, as well as anyone involved in passenger logistical operations. Managing Passenger Logistics looks in detail at: the analysis and understanding of passenger needs; the management of the passenger logistics function; the role of both central (including EU) and local government; the economic management of financial resources; managing human resources; managing physical resources; transport, energy and the environment; quality controls and licensing; communication and information management. For studying or working in managing the transportation of passengers, the book will provide an invaluable guide to the practical issues and broader implications for commerce, society, the economy and the environment.