How to Win Any Negotiation Without Raising Your Voice, Losing Your Cool, Or Coming to Blows

You'll learn what works - and what doesn't - when you're up against a stone wall ... or your ideas are being rejected ... or you're confronted with hostility and anger. Plus, How to Win Any Negotiation gives step-by-step how-tos and what-tos for 38 common negotiating situations - from buying a car to leasing an apartment, going toe-to-toe with the IRS to acing a job interview, buying a franchise, or negotiating your way out of debt.