Broken (the Watcher Chronicles, Book 1, Paranormal Romance)

Jess Riley's parents were ripped from this world to the bright light in the sky. This light, known as the Tear, randomly transforms people from this planet to another once a year. When the Tear first appeared, the Watchers, a mysterious group of men who have supernatural powers, make their presence known to the leaders of the world, earning their complete trust to deal with the turmoil the Tear caused. Jess joins the Watchers as an agent searching for ways to bring her parents home. Jess and Mason, leader of the Watchers, team up to seal the Tear forever, at the same time struggling to overcome the feelings they are beginning to have for one another.