Torrey Podmajersky

Learn how and why to write strategically for UX, using practical tools to build the foundational pieces for UX voice and UI text strategy. In this practical book, you'll learn how to use frameworks and patterns for content, methods to measure the content's effectiveness, and processes to create the collaboration necessary for success. Each section begins with a purpose grounded in return on investment (ROI) and empathy. This book concludes with advice about prioritization and encouragement. You'll learn how to: Inform UI text decisions by creating voice and research methods for tie-breaking Increase product usability, completion, and conversion by applying UI text patterns Build customer confidence and retention by permeating the UX with a consistent brand experience Articulate the ROI of UX content to business stakeholders

Drive Engagement, Conversion, and Retention with Every Word

Strategic Writing for UX

When you depend on users to perform specific actions—like buying tickets, playing a game, or riding public transit—well-placed words are most effective. But how do you choose the right words? And how do you know if they work? With this practical book, you’ll learn how to write strategically for UX, using tools to build foundational pieces for UI text and UX voice strategy. UX content strategist Torrey Podmajersky provides strategies for converting, engaging, supporting, and re-attracting users. You’ll use frameworks and patterns for content, methods to measure the content’s effectiveness, and processes to create the collaboration necessary for success. You’ll also structure your voice throughout so that the brand is easily recognizable to its audience. Learn how UX content works with the software development lifecycle Use a framework to align the UX content with product principles Explore content-first design to root UX text in conversation Learn how UX text patterns work with different voices Produce text that’s purposeful, concise, conversational, and clear

Want to learn more about UX writing? Read this book.

Ron Elius Santos

Bryan Maniotakis

This is more of a 3.5 than a 3, but you know...goodreads doesn't allow that.

Great content overall, but the process is skewed towards Enterprise sized companies, and less towards startups and smaller teams.

Adam Wilson

Strategic Writing for UX is a clear and focused introduction to UX writing. It establishes a clean definition for what exactly UX writing is, validates the need for UX writing as a distinct role, and illustrates how it fits in with the numerous, often ambiguously-defined user experience and product design responsibilities.

The core of the book outlines what an effective approach and process for UX writing looks like using model app interfaces for demonstration and context. I see this as a valuable reference resource whether you are a writer, content strategist, designer, developer, or product manager. UX writing as a practice really has the power to streamline the design process by providing dedicated effort in an area where the responsibility too often is not specified. Words matter, and everyone benefits by giving them the attention they deserve.

Strategic Writing for UX Drive Engagement, Conversion, and Retention with Every Word

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