Name: Let's Talk
ISBN: 9780593086629

Therese Huston

Recent studies have revealed 44% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. But fear of hurt feelings leads managers to bite back valuable insights. For managers, feedback can turn average performers into the hardest workers and stars into superstars. This handbook will make a once-awkward chore feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.

Make Effective Feedback Your Superpower

Let's Talk

matej yangwao

Avoiding scrupting feedback, siding with problem and assuming one's has fixed mindset.
Seems appreciation if small victories when they help is best and doesn't need to wait week later to not loose recognition.

Appreciation, Coaching, Evaluation.

Been reading sleep deprived, probably should re-read one more time:)
Definitely good summary if you're herding your team first time and some details which shouldn't be forgotten.


>When you regularly appreciate and encourage little victories, you'll find it easier to create a winning mentality in your organization.

>What’s critical to remember is that coaching should be something you do with all your employees, not just your favorites.

>When coaching and assessment collide, employees could mistake honest feedback for evaluation, and everyone loses.

>To get the best out of people, appreciate them more than criticizing them.

>Workers have the highest esteem for leaders who listen to things personal to them.

>When workers’ abilities are acknowledged weekly, they are less likely to leave

>It’s evident that it would be more enjoyable to receive applause than a negative response, which is why appreciation may improve performance.

≥People are inspired to work more when they know they’ll get recognized for their creativity and effort. Appreciation also helps because people are more receptive to coaching and direction if they’ve been complimented first. As a leader, it’ll be helpful to praise your employees twice as much. 

>observed that asking many questions makes people like you more than asking a few questions.


>Coaching is a continuous process that starts with cooperation and concludes with communication when collaboration fails.

≥If you want to assist people in experiencing uplifting moments, make it a routine to ask at least one open, honest question.

>conjure high expectations and reassure the other person that you feel she is capable of meeting those standards.

>Carefully acknowledge the difficulties of a tough talk, express good intentions, vocalize your observations about others, convey your worries about the impact on their career, and finally ask their perspective.

Let's Talk Make Effective Feedback Your Superpower

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