Angela Coulter

Alf Collins

King's Fund Centre (London, England)

This report clarifies what is meant by 'shared decision-making' and identifies the skills and resources needed to implement it. It outlines the actions needed to make this vision a reality. It also suggests that tools that help patients make decisions are just as important as guidelines for clinicians.

No Decision about Me, Without Me

Making Shared Decision-Making a Reality

Anna Dixon

Sue Roberts

This paper describes a co-ordinated service delivery model - the 'house of care' - that aims to deliver proactive, holistic and patient-centred care for people with long-term conditions. It includes learning from a number of sites in England that are working to achieve these goals, and makes recommendations on how key stakeholders can work together to improve care for people with long-term conditions.

Angela Coulter

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