Delivering Better Services for People with Long-term Conditions Building the House of Care

This paper describes a co-ordinated service delivery model - the 'house of care' - that aims to deliver proactive, holistic and patient-centred care for people with long-term conditions. It includes learning from a number of sites in England that are working to achieve these goals, and makes recommendations on how key stakeholders can work together to improve care for people with long-term conditions.