Chip Heath

Dan Heath

A groundbreaking resource for those who need to deliver a memorable message introduces six key principles that help make messages stick--simplicity, unexpectedness, concreteness, credibility, emotions, and stories--and explains how to incorporate each of these factors into the creative thought process. 100,000 first printing.

Why Some Ideas Survive and Others Die

Made to Stick

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

Why Certain Experiences Have Extraordinary Impact

The Power of Moments

New York Times bestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen. Why 'solve' crimes when we could stop them being committed? Why treat chronic diseases when they could be prevented from developing? Why provide shelter for the homeless rather than working to keep people housed in the first place? Why do our efforts skew so heavily towards reaction rather than prevention? We all have a tendency to work around problems. We are resourceful. We improvise. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. The notion of preventing problems is an evergreen need in our professional and daily lives. Which makes Upstream a book for skeptical optimists - across all sectors - who know it's not going to be easy, but who believe that we have the capacity to solve some of our thorniest issues, if only we start to think about the system rather than the symptoms. Drawing on insights from Dan Heath's extensive research, as well as hundreds of new interviews with unconventional problem solvers, he delivers practical solutions for preventing problems rather than simply reacting to them. 'Packed with vivid stories and practical examples, Upstream is the rare book that can both revitalize your business and make our world a better place.' - Daniel H. Pink, No. 1 New York Times bestselling author of When, Drive and To Sell Is Human 'Informs, engages and, above all, entertains.’ – Charles Duhigg, bestselling author of The Power of Habit and Smarter, Faster, Better

How to solve problems before they happen

Upstream

___________________________________ Change is hard. It doesn't have to be. We all know that change is hard. It's unsettling, it's time-consuming, and all too often we give up at the first sign of a setback. But why do we insist on seeing the obstacles rather than the goal? This is the question that bestselling authors Chip and Dan Heath tackle in their compelling and insightful book. They argue that we need only understand how our minds function in order to unlock shortcuts to switches in behaviour. Illustrating their ideas with scientific studies and remarkable real-life turnarounds - from the secrets of successful marriage counselling to the pile of gloves that transformed one company's finances - the brothers Heath prove that deceptively simple methods can yield truly extraordinary results.

How to change things when change is hard

Switch

Just making a decision can be hard enough, but how do you begin to judge whether it's the right one? Chip and Dan Heath, authors of #1 New York Times best-seller Switch, show you how to overcome your brain's natural shortcomings. In Decisive, Chip and Dan Heath draw on decades of psychological research to explain why we so often get it very badly wrong - why our supposedly rational brains are frequently tripped up by powerful biases and wishful thinking. At the same time they demonstrate how relatively easy it is to avoid the pitfalls and find the best answers, offering four simple principles that we can all learn and follow. In the process, they show why it is that experts frequently make mistakes. They demonstrate the perils of getting trapped in a narrow decision frame. And they explore people's tendency to be over-confident about how their choices will unfold. Drawing on case studies as diverse as the downfall of Kodak and the inspiring account of a cancer survivor, they offer both a fascinating tour through the workings of our minds and an invaluable guide to making smarter decisions. Winner in the Practical Manager category of the CMI Management Book of the Year awards 2014.

How to make better choices in life and work

Decisive

Key Takeaways, Analysis & Review

Switch by Chip Heath and Dan Heath

hayatınızı değiştirecek en iyi kararları verebilmek

Doğru karar

Una buena idea puede cambiarlo todo. Si quieres tener ideas poderosas y comunicarlas de manera efectiva para conseguir un cambio de conducta o modificar las opiniones de tus empleados, compradores, hijos, lectores o alumnos, Ideas que pegan es tu libro. Provocativo, de amplias miras y divertido, los autores muestran los principios vitales de las ideas ganadoras a través de seis claves concretas para hacer que tus mensajes sean pegadizos. Ilustrado con ejemplos de sectores muy diversos -negocios, publicidad, educación, movimientos sociales, etc.-, los hermanos Heath explican por qué algunas ideas triunfan y otras fracasan en el intento. Traducido a más de 25 idiomas, Ideas que pegan es un éxito de ventas en todo el mundo que está ayudando a miles de profesionales del marketing, creativos, ejecutivos de cuentas del mundo de la publicidad, directores de Comunicación, directivos en general y a todas aquellas personas que quieren hacer que sus mensajes lleguen, impacten y se peguen en la memoria.

Por qué algunas ideas sobreviven y otras mueren

Ideas que pegan

Idee forti. Dalle leggende metropolitane ai prodotti: perché alcuni concetti durano e altri no

Piotr Bucki

dlaczego niektóre treści przykuwają uwagę, a inne zostają zapomniane

Przyczepne historie

Por que é tão difícil fazer mudanças duradouras em nossas empresas, comunidades e em nossas vidas? O principal obstáculo é o conflito incutido em nossos cérebros, dizem Chip e Dan Heath, autores do best-seller aclamado pela crítica, Ideias que Colam. Os psicólogos descobriram que nossas mentes são governadas por dois sistemas diferentes — a mente racional e a emocional —, que competem pelo controle. A mente racional quer um lindo corpo de praia; já a emocional, aquele biscoito Oreo. A mente racional quer mudar algo no trabalho; a emocional ama o conforto da rotina. Essa tensão acaba com qualquer esforço de mudança — mas, se for superada, a transformação pode ocorrer rapidamente. Em Switch, os irmãos Heath mostram como pessoas comuns — colaboradores, gestores, pais e enfermeiras — uniram as duas mentes e, como consequência, atingiram resultados drásticos. Os humildes médicos internos que conseguiram derrotar uma antiga e arraigada prática médica que punha os pacientes em risco A guru de organização doméstica que desenvolveu uma técnica simples para superar o ódio da faxina O gestor que transformou uma equipe de atendimento ao cliente apática em fanáticos por atendimento ao remover uma ferramenta padrão do setor Em uma atraente narrativa baseada em histórias, os irmãos Heath reúnem décadas de pesquisas contraintuitivas em psicologia, sociologia e outros campos para elucidar meios pelos quais podemos realizar mudanças transformadoras. Depoimentos: "Para todos que têm boas ideias e querem formar um público." — Time "Qualquer um interessado em influenciar o próximo — a comprar, votar, fazer dieta, doar para a caridade ou começar uma revolução — aprenderá com este livro." — Washington Post "Uma visão inteligente sobre os motivos pelos quais algumas ideias pegam e outras morrem. Use os truques dos irmãos Heath para melhorar seu alcance, mesmo que seja só com as crianças." — People "Se ninguém ouve quando tenta passar informações importantes, este livro é para você." — Psychology Today "A utilidade [deste livro] é o que separa Ideias que Colam de seus semelhantes — O Ponto da Virada e Freakonomics... Diferente de seus antecessores, ele é mais clássico. Começa como um livro didático — quase um livro de autoajuda, seja para empresas ou pessoas — como milhares antes dele, só que muito melhor. — Christian Science Monitor 25 Meses na Lista de Mais Vendidos da Businessweek Livro de Negócios No 1 — Jornal Globe and Mail (2007) Livro de Negócios No 2 — Editores da Amazon.com (2007) Traduzido para mais de 24 línguas!

Como mudar as coisas quando a mudança é difícil

SWITCH

Proč je tak těžké provést nějakou výraznější změnu? Proč se změně k lepšímu lidé tolik brání, anebo v lepším případě "jen neudělají nic"? Je to lenost, zvyk, slabá vůle? S touto knihou naučíte Davida porazit Goliáše, holýma rukama rozjet vlak, chytrou myšlenkou změnit svět! Chip a Dan Heathovi tvrdí, že hlavní překážkou uskutečnění změn je konflikt mezi racionálním a emocionálním myšlením, tichý boj šestitunového slona (emoce a instinkty) s jezdcem (rozumem). Kniha ukazuje, že všechny úspěšné změny vykazují stejnou strukturu, stejné schéma, pomocí něhož i vy můžete provést změny, které jsou pro vás důležité – ať se snažíte změnit celý svět, nebo jen svůj vlastní obvod v pase.

Jak věci změnit, když je změna zdánlivě nemožná

Proměna

Beschrijving van een benadering om ideeën, commercieel of anderszins, te laten aanslaan bij een groot publiek.

De plakfactor

Apprendre à se motiver et à motiver les autres pour tout réussir (au travail comme à la maison) Au travail comme à la maison, quand on veut changer quelque chose (améliorer son chiffre d’affaires, se mettre au vélo, pousser son conjoint à arrêter de fumer...), une montagne d’obstacles surgit forcément : trop de contraintes, pas le courage, trop compliqué... Malgré nos bonnes volontés, nous résistons au changement ! Pourtant, c’est facile d’y arriver ! Au programme, dans ce livre : Un concept simple pour expliquer les mécanismes du comportement : imaginez que vos émotions (peur, instinct...) sont un éléphant et que votre raison est le conducteur perché sur le dos de l’animal. Il essaye tant bien que mal de faire avancer l’éléphant mais c’est impossible sans la bonne méthode ! Trois étapes efficaces pour arriver à changer : 1. Donnez une direction au conducteur avec des objectifs accessibles et précis, de petites étapes... 2. Motivez l’éléphant (suscitez des émotions, échelonnez pour faire moins peur...). 3. Tracez votre propre chemin (modifiez votre environnement, créez des habitudes...). Avec de nombreux d’exemples et mises en situation : nul besoin de héros ni de grands moyens, tout le monde peut changer ! Un petit pas après l’autre...

Maya Blake

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