Arthur Yeung

Dave Ulrich

Leaders know that as markets and strategies change, organizations must evolve. The traditional hierarchical organization has long been under fire, resulting in numerous new organizational experiments. Leaders need a synthesis of what we know about these emerging models, along with an integrated perspective that can guide practice. What is the new organization, and how does it work? Arthur Yeung and Dave Ulrich provide that much-needed synthesis and offer leaders a practical, integrated framework for reinventing the organization. They explain how to build a new kind of organization (a "market-oriented ecosystem") that responds to changing market opportunities with speed and scale. While other books address individual pieces of the puzzle, Reinventing the Organization looks at all the decisions leaders need to make--choosing the right strategies, capabilities, structure, culture, management tools, and leadership to deliver radically greater value in fast-moving markets. Based on their in-depth research at Alibaba, Amazon, DiDi, Facebook, Google, Huawei, Supercell, and Tencent, their experience helping companies transform, and their synthesis of the latest organization research, Yeung and Ulrich: Show leaders how to create agile organizations for rapid response to environmental trends and strategic disruptions Integrate work from leading Chinese and US firms Provide a six-step framework, with guidelines and actions, for reinventing the organization Focus on what leaders can do to make the changes in their own organizations Include diagnostic tools to assess and improve the new organization For any leader eager to build a stronger, more responsive organization and for all those in HR, organizational development, and consulting who will be working to shape and deliver the new organization, this book provides a much-needed road map for reinventing the organization.

How Companies Can Deliver Radically Greater Value in Fast-Changing Markets

Reinventing the Organization

Norm Smallwood

Developing Customer-Focused Leaders to Drive Performance and Build Lasting Value

Leadership Brand

Marshall Goldsmith

Louis Carter

In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they Commit to organizational objectives and culture Transform behaviors, cultures, and perceptions Implement competency or organization effectiveness models Exhibit strong top management leadership support and passion

How the Best Companies Ensure Meaningful Change and Sustainable Leadership

Best Practices in Leadership Development and Organization Change

Mike Losey

Sue Meisinger

Sixty-three stellar academics, consultants, and practitioners look at the future of human resources The follow-up to the bestselling Tomorrow's HR Management (978-0-471-19714-0), this book presents an international panel of expert contributors who offer their views on the state of HR and what to expect in the future. Topics covered include HR as a decision science, understanding and managing people, creating and adapting organizational culture, the effects of globalization, collaborative ventures, and investing in the next generation. Like its bestselling predecessor before it, The Future of Human Resource Management offers the very best thinking on the future of HR from the most respected leaders in the field.

64 Thought Leaders Explore the Critical HR Issues of Today and Tomorrow

The Future of Human Resource Management

Wayne Brockbank

Jon Younger

Mike Ulrich

HR thought leader Dave Ulrich — bestselling author of HR Champions, The Why of Work, HR from the Outside In, and more--is back with his international colleagues to unpack and distill the finest, most up-to-the-moment thinking from the HR world. Indeed, this book looks at best practices from companies on every continent, offering an expert survey of universal and regional HR dos and don'ts. Because new and developing global circumstances often require adaptability and changes in best practices, Global HR Competencies documents the decisionand policymaking of some of the world's foremost, leading-edge HR practitioners. Together with his team of researchers, Ulrich has broken down all there is to know about best HR practices around the world--and how they might take shape in the future. Global HR Competencies will teach you: The guiding principles that HR's next generations can't afford to be without How HR professionals integrate across all levels of business life in each major region of the world HR's impact on short-term individual and business performance, and how it can have sustainable impact on customers and society as a whole How to best employ, develop, and make the most of HR professionals, giving you and your organization the maximum advantage — wherever you are in the world Advance Praise for Global HR Competencies "An invaluable resource for crafting sustainable organizations in a world of fast-moving technological change and innovation." -- Paul Norman, Chief Human Resources & Corporate Affairs, MTN Group (Africa) "[Global HR Competencies] brings important research to life with the injection of regional context and local knowledge, turning the findings into lessons for the profession globally." -- Peter Wilson, National President, Australian Human Resources Institute (Australia) "Provides both the gold standard in global HR competencies, as well as a compelling overview of how these competencies apply to China. Outstanding!" -- Bo Lianming, President, TCL Corporation (China) "An invaluable guide to boosting the understanding of the nuanced role the HR function plays in different markets. . . . Highly informative." -- William S. Allen, Group Senior Vice President, Group HR, A.P. Møller – Mærsk (Europe) "An excellent research-based account of how contemporary HR practices are helping corporations across the world excel and globalize. . . . A must-read for CEOs and HR professionals alike." -- Adi Godrej, Chairman, Godrej Group, and President, Confederation of Indian Industry (India) "Should be read by any HR professional who has a true interest in the standards of excellence of the HR function in each region." -- Eduardo Villar, HR VP, Hochschild Mining (Latin America) "Will greatly assist any company achieve its strategic goals and objectives." -- Khalid S. Al-Mudaifer, President & CEO, Ma'aden Saudi Arabian Mining Co. (Middle East) "This is a must-read for any leader who is responsible for managing global businesses." -- Dennis W. Shuler, Chief HR Officer and Senior Vice President, The Kellogg Company (North America) "A must-read for HR professionals." -- Murat Ulker, Chairman of the Board of Directors, Yildiz Holding (Turkey)

Global HR Competencies: Mastering Competitive Value from the Outside-In

Edward E. Lawler, III

Jac Fitz-enz

James Madden, V

In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.

Transforming How HR Gets Its Work Done

Human Resources Business Process Outsourcing

Wendy Ulrich

Tras entrevistar a miles de personas, desde trabajadores de los primeros escalafones hasta altos ejecutivos, el prestigioso experto en gestión empresarial Dave Ulrich y la psicóloga Wendy Ulrich han identificado las experiencias que más nos enriquecen. Empleando el modelo de organizaciones de la abundancia, los autores nos enseñan a dotar de sentido y valor a nuestro trabajo, entender las necesidades de los clientes y los empleados, personalizar las tareas para motivar a los trabajadores y construir empresas y organizaciones más productivas. Las personas que hallan un sentido a su trabajo son más competentes, comprometidas y entusiastas para contribuir a los objetivos de su empresa, lo que a su vez generará un mayor compromiso de los clientes y consumidores. El sentido de trabajar incluye listas de tareas, cuestionarios y otras herramientas prácticas que ayudarán a convertir las aspiraciones en resultados. Empleando los principios probados de abundancia resultará sencillo unir las necesidades de empleados y clientes.

El sentido de trabajar

Este libro cambiará el papel de los profesionales en Recursos Humanos en las organizaciones y dará nueva forma a este campo en los años por venir. Presenta la alternativa que habrán de enfrentar los especialistas: definir el valor que crean -para clientes, empleados e inversores- y establecer parámetros de desempeño, o bien asumir la inevitable tercerización de su tarea. Muestra a los managers cómo pueden colaborar para crear una organización capaz de cambiar, aprender, moverse y actuar más rápido que la competencia. Para compañías que se esfuerzan para satisfacer los desafíos del hoy y del mañana -incluyendo globalización, tecnología, rentabilidad a través del crecimiento y capacidad de adaptación- el management de los recursos humanos representa la clave del éxito futuro. Ulrich propone un cambio de mentalidad, del clásico "qué hago" al novedoso "qué comunico", e identifica cuatro funciones diferentes que el personal de Recursos Humanos debe asumir con el fin de efectuar la transición: las de socio estratégico, experto administrativo, adalid de empleados y agentes de cambio. Con abundantes ejemplos extraídos de decenas de empresas que han logrado la transformación, Recursos Humanos Champios provee herramientas listas para utilizar y muestra la forma de operar simultáneamente en las cuatro áreas mencionadas. Ofrece recomendaciones específicas para los managers en Recursos Humanos y empresariales acerca de cómo establecer una asociación que agregue valor a sus organizaciones y las haga más competitivas. Dave Ulrich es profesor en la Escuela de Negocios de la Universidad de Michigan, donde co-dirige los programas de Educación para Ejecutivos en Recursos Humanos. Es miembro de la Academia Nacional de Recursos Humanos y fue seleccionado por Business Week como uno de los diez mejores educadores en el mundo en temas de management y el mejor educador en Recursos Humanos. Ha efectuado trabajos de consultoría e investigación para más de la mitad de las empresas de Fortune 2000 y es co-autor de The Boundaryless Organization y Organizational Capability..

Recursos humanos champions

David Kryscynski

#1 Wall Street Journal and USA Today bestselling author Dave Ulrich offers HR professionals a new line of defense in the corporate “war for talent.” Destined to be a classic in the field, this game-changing book from HR visionary Dave Ulrich tackles one of the greatest challenges in Human Resources today: the talent wars. As companies grow increasingly and aggressively competitive in hiring and nurturing individual employees, this book offers a refreshing, revolutionary alternative. By creating dynamic systems that leverage talent throughout the organization, you can create a unified whole that is greater than the sum of its parts. In the long run, that’s what gives your company the competitive edge it needs. Based on the research findings of the latest round of Ulrich’s legendary HR Competency Survey, this groundbreaking book is sure to spark debate, shatter myths, and inspire real change throughout the HR community. Filled with fact-based insights and field-tested strategies, it proves that your organization’s success lies, not in the talent you have, but what you do with the talent once you have it. This book shows you how to build capabilities, strengthen systems, and empower human capital—for longer lasting success.

Victory Through Organization: Why the War for Talent is Failing Your Company and What You Can Do about It

Libby Sartain

Gphr William a Schiemann

As the industry's foremost voice for human resources certification, the HR Certification Institute has brought together the world's leading HR experts to share insights on our profession through this inaugural Institute-sponsored publication that is being distributed globally in an effort to advance the HR profession. Seventy-three human resources thought leaders from across the globe volunteered to contribute their expertise to this compilation of wisdom regarding the HR profession. Together, their contributions offer a comprehensive look into the critical issues transforming human resources-one of the fastest-growing professions in the workplace and one that is being influenced by many factors, including technological developments and globalization.

Wisdom from 73 Thought Leaders

The Rise of HR

MAKE YOUR LEADERSHIP EFFORTS STICK Every day, thousands of people put great effort--and money--into becoming more effective leaders, through seminars, personal coaching, and employee development plans. These undertakings can do wonders to help leaders of all stripes improve their effectiveness. But not every leader finishes what he or she starts--and many revert back to less effective habits, often without even realizing it. How can you ensure that you stick with all the positive changes you have made? How do you make sure you don’t slip back into your old ways? Answer: Leadership Sustainability Dave Ulrich--the man BusinessWeek referred to as the "#1 Management Educator and Guru"--teams up with leadership expert Norm Smallwood to go where no leadership guide has gone. This dream team provides sophisticated, proven leadership sustainability ideas and tools that you can put to use immediately. Leadership Sustainability helps you turn good intentions into effective actions by mastering seven critical disciplines: Simplicity: Focus on the few key behaviors that will have the most impact. Time: Allocate your time so your calendar matches your intentions. Accountability: Take personal responsibility for doing what you say you will do. Resources: Support your leadership with effective, ongoing coaching and HR systems. Tracking: Develop metrics for measuring your leadership improvement. Melioration: Learn from your mistakes and demonstrate resilience. Emotion: Draw on deep personal values to keep yourself motivated. The journey to great leadership doesn't end with learning and implementing effective new skills. Great leadership is about consistency, and the drive for consistency is a never-ending process. Use Leadership Sustainability to ensure leadership greatness today, tomorrow, and for the rest of your life. PRAISE FOR LEADERSHIP SUSTAINABILITY: "Dave and Norm propose a practical approach to solving the problem of leaders turning what they intend into what they do. The seven principles provide a simple and practical way to get things done." -- Ram Charan, coauthor of the New York Times bestselling Execution "Dave and Norm do a great job about teaching leaders not just what to do, but how to make sure that they do it. The ideas in the book are insightful, specific, and actionable." -- Gina Qiao, SVP Human Resources, Lenovo "Finally, a 'how-to' book that is grounded in the real-world dynamics of leading organizations!" -- Dixon Thayer, CEO, HealthNEXT "Dave and Norm provide both an in-depth understanding of why we often fall short and a set of tools for getting on with it." -- Morgan W. McCall, Jr., Professor, Marshall School of Business, University of Southern California, and author of High Flyer "Leaders all over the world will celebrate Dave and Norm’s powerful new gift: the concept of Leadership Sustainability and its seven disciplines." -- Frances Hesselbein, President and CEO, The Frances Hesselbein Leadership Institute "Finally, we have two scholar-practitioners who correctly address evidence that one of every two leaders fails and offer solutions about proper execution that leads to sustainability." -- W. Warner Burke, Professor of Psychology and Education, Teachers College, Columbia University "Dave and Norm understand that one of the keys to success is disciplined continuity and sustainability--which constitute a required core competency among leadership." -- Kathleen Wilson-Thompson, Chief Human Resources Officer, Walgreen Co.

Leadership Sustainability: Seven Disciplines to Achieve the Changes Great Leaders Know They Must Make

When it comes to evaluating a firm, leadership matters. We know that financial outcomes can predict about 50 percent of a firm's market value. Intangibles like strategy, brand, talent, R&D, innovation, risk, and so on account for the rest. But leadership underlies them all. And despite how important we know it is, we've been forced to rely on subjective and unreliable ways to measure its impact—until now. In this landmark book, leadership scholar, author, and consultant Dave Ulrich proposes a “leadership capital index”—a Moody's or Standard and Poor's rating for leadership. Drawing on research from investors and business leaders, and synthesizing the work of dozens of consulting firms and leadership experts, Ulrich analyzes two broad domains, each comprising five factors. The individual domain includes personal qualities, strategic prowess, execution proficiency, interpersonal skills, and fit between the leader's style and the organization's market promises. The organizational domain encompasses a leader's ability to create customer-focused cultures, manage talent, demand accountability, use information to gain competitive advantage, and set up work processes to deal with change. Ulrich details rigorous metrics and methods for evaluating leaders on each of these factors. The result is a groundbreaking book that will be of vital interest not only to equity and debt investors but also to boards of directors, executive teams, human resource and leadership development professionals, government and ratings agencies—and of course to leaders themselves.

Realizing the Market Value of Leadership

The Leadership Capital Index

Hubo una vez una compañía de éxito que creció gracias a la energía de su fundador, una persona creativa e ingeniosa, pero que insistía en tomar la mayoría de las decisiones estratégicas. Casi toda la información corporativa fluía hacia, desde y a través de él, siendo el centro del que provenía la autoridad para actuar. Así, cuando hubo que sustituirlo, la empresa entró en una espiral negativa que marcó el inicio de su desaparición, ya que no había una cultura de liderazgo compartida, sino un único líder que trazaba el camino. Los líderes van y vienen, pero una sólida marca de liderazgo corporativo es el oxígeno que renueva el ambiente de la organización y ofrece resultados de valor perdurables en el tiempo, que aumentan la satisfacción de clientes, empleados e inversores. Entre en el apasionante mundo del liderazgo de la mano de Dave Ulrich y Norm Smallwood y conozca las seis etapas clave para incorporar el liderazgo como capacidad organizativa para generar confianza y credibilidad en sus públicos internos y externos.

Marca de liderazgo

Kate Sweetman

What makes a great leader? It's a question that has been tackled by thousands. In fact, there are literally tens of thousands of leadership studies, theories, frameworks, models, and recommended best practices. But where are the clear, simple answers we need for our daily work lives? Are there any? Dave Ulrich, Norm Smallwood, and Kate Sweetman set out to answer these questions—to crack the code of leadership. Drawing on decades of research experience, the authors conducted extensive interviews with a variety of respected CEOs, academics, experienced executives, and seasoned consultants—and heard the same five essentials repeated again and again. These five rules became The Leadership Code. In The Leadership Code, the authors break down great leadership into day-to-day actions, so that you know what to do Monday morning. Crack the leadership code—and take your leadership to the next level.

Five Rules to Lead by

The Leadership Code

Offers a broad view of leadership and shareholder value based onmultiple business disciplines In Why the Bottom Line Isn't! authors Dave Ulrichand Norm Smallwood argue that sustainable shareholder value comesincreasingly from assets not accounted for on an organization'sbalance sheet. These assets include a company's reputation, itsability to attract talent, and its ability to react quickly to newopportunities in the marketplace. Why the Bottom LineIsn't! harnesses research from a number of disciplinesincluding human resources, finance, and leadership to establish ahierarchy of such intangibles. The authors extrapolate from theseintangibles to establish leadership tools that will help createsustainable shareholder value. The book offers a broad, expansiveperspective on leadership while eschewing convoluted theory forconcrete practice. Dave Ulrich, Ph.D., (DOU@UMICH.EDU) has been listed byBusinessWeek as the top "guru" in management education. He hasco-authored 10 books and over 100 articles, serves on the Board ofDirectors of Herman Miller, and has consulted with over half of theFortune 200 companies. He is currently on professional leave asProfessor at the University of Michigan to serve as MissionPresident for the Church of Jesus Christ of Latter-day Saints inMontreal. Norm Smallwood (nsmallwood@rbl.net) is co-founder ofResults-Based Leadership (www.rbl.net), which provides educationand consulting services based on this book as well as the ideas inResults-Based Leadership: How Leaders Build the Business andImprove the Bottom Line, which he co-authored with Ulrich. He hasled leadership development, business strategy, organizationcapability, change management, and HR projects for a wide varietyof clients spanning multiple industries.

How to Build Value Through People and Organization

Why the Bottom Line Isn't!

Fem regler for god ledelse De fremragende ledere følger fem regler! Ledere, som inspirerer, optænder og engagerer os, gør en forskel i vores hverdag. Og vi kan alle genkende en god leder, når vi møder en! Med Lederskabskoden i hånden kan enhver leder nu lære de fem grundlæggende regler, som alle de fremragende ledere styrer efter. Lederskabskoden gennemgår og uddyber de fem regler for god ledelse: 1. Form fremtiden 2. Få tingene til at ske 3. Engager nutidens talentmasse 4. Opbyg den næste generation 5. Invester i dig selv De fem regler er lette er opliste – og straks sværere at efterleve umiddelbart. For nogle ledere vil reglerne falde naturligt, mens der er andre, der først må lære dem at kende. Til gengæld får man med bogen håndfaste og uddybede anvisninger til, hvordan man efterlever reglerne. Kodens fem regler kommer hele spektret rundt: strategi, implementering, talentudvikling, udvikling af menneskelige muligheder og lederens egen personligt udvikling. De fem regler skal derudover aktiveres, og det hjælper bogen også med! Bag de fem regler ligger et meget stort antal interviews, som forfatterne har foretaget. De har interviewet en lang række anerkendte topledere og ledelseseksperter for at uddrage essensen af god ledelse. Derved har de fundet frem til, at lederskabskoden repræsenterer 60-70% af det, der gør en leder fremragende. At beherske lederskabskoden er en forudsætning, at man er i stand til at opbygge effektivt lederskab!

Dave Ulrich

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