David Benyon

Spaces of Interaction, Places for Experience is a book about Human-Computer Interaction (HCI), interaction design (ID) and user experience (UX) in the age of ubiquitous computing. The book explores interaction and experience through the different spaces that contribute to interaction until it arrives at an understanding of the rich and complex places for experience that will be the focus of the next period for interaction design. The book begins by looking at the multilayered nature of interaction and UX—not just with new technologies, but with technologies that are embedded in the world. People inhabit a medium, or rather many media, which allow them to extend themselves, physically, mentally, and emotionally in many directions. The medium that people inhabit includes physical and semiotic material that combine to create user experiences. People feel more or less present in these media and more or less engaged with the content of the media. From this understanding of people in media, the book explores some philosophical and practical issues about designing interactions. The book journeys through the design of physical space, digital space, information space, conceptual space and social space. It explores concepts of space and place, digital ecologies, information architecture, conceptual blending and technology spaces at work and in the home. It discusses navigation of spaces and how people explore and find their way through environments. Finally the book arrives at the concept of a blended space where the physical and digital are tightly interwoven and people experience the blended space as a whole. The design of blended spaces needs to be driven by an understanding of the correspondences between the physical and the digital, by an understanding of conceptual blending and by the desire to design at a human scale. There is no doubt that HCI and ID are changing. The design of “microinteractions” remains important, but there is a bigger picture to consider. UX is spread across devices, over time and across physical spaces. The commingling of the physical and the digital in blended spaces leads to new social spaces and new conceptual spaces. UX concerns the navigation of these spaces as much as it concerns the design of buttons and screens for apps. By taking a spatial perspective on interaction, the book provides new insights into the evolving nature of interaction design.

Spaces of Interaction, Places for Experience

This is a concise, entertaining account of both the technical and psychological issues raised by Human Computer Interaction.

Human Factors in Computing

A Guide to Usability

Places for Experience

Simon Holland

Yvonne Rogers

Helen Sharp

Jenny Preece

Tom Carey

What is HCI?; Components of HCI; Interview with Terry Winograd; Humans and technology: Humans; Interview with Donald Norman; Cognitive frameworks for HCI; Perception and representation; Attention and memory constraints; Knowledge and mental models; Interface metaphors and conceptual models; Learning in context; Social aspects; Organizational aspects; Interview with Marlilyn Mantei; Humans and technology: technology; Intervies with Ben Shneiderman; Input; Output; Interaction styles; Designing windowing systems; User support and on-line information; Designing for collaborative work and virtual environments; Interview with Roy Kalawsky; Interaction design: methods and techniques; Interview with Tom Moran; Principles of user-centred design; Methods for user-centred design; Requirements gathering; Task analysis; Structured HCI design; Envisioning design; Interaction design: support for designers; Interview with Bill Verplank; Supporting Design; Guidelines: principles and rules; standards and metrics; design rationale; Prototyping; Software support; Interview with deborah hix; Interaction design: evaluation; Interview with Brian Shackel; The role of evaluation; Usage data: observations, monitoring, users'opinions; experiments and benchmarking; Interpretive evaluation; Predictive evaluation; Comparing methods; Glossary; Solutions to questins; References; Index.

Human-Computer Interaction

Alistair G. Sutcliffe

Frans van Assche

This book describes how domain knowledge can be used in the design of interactive systems. It includes discussion of the theories and models of domain, generic domain architectures and construction of system components for specific domains. It draws on research experience from the Information Systems, Software Engineering and Human Computer Interaction communities.

Domain Knowledge for Interactive System Design

Philippe Palanque

This book developed from an IFIP workshop which brought together methods and architecture researchers in Human Computer Interaction and Software Engineering. To an extent this introduction is a little unfair to the authors, as we have distilled the results of the workshop to give the reader a perspective of the problems within integrated approaches to usability engineering. The papers could not hope to address all ofthe issues; however, we hope that a framework will help the reader gainfurther insights into current research andfuture practice. The initial motivation was to bring together researchers and practitioners to exchange their experiences on Graphical User Interface (Gill) design problems. The two groups represented methodological and architecture/tools interests, so the workshop focused on intersection of how methods can support user interface development and vice versa, how tools, architectures and reusable components can empower the design process. There is, we believe, a constructive tension between these two communities. Methodologists tend to approach the design problem with task/domain/organisational analysis while the tool builders suggest design empowerment/envisioning as a means ofimproving the way users work rather than relying on analysis ofcurrent systems. This debate revolves around the questions of whether users' current work is optimal, or whether designers have the insight to empower users by creating effective solutions to their problems. Tool builders typically want to build something, then get the users to try it, while the methodologists want to specify something, validate it and then build it.

Critical Issues in User Interface Systems Engineering

Thomas Green

Diana Bental

An introduction to Entity-Relationship-Modeling, showing how the technique can be applied to interface issues. The book explains those aspects of entity-relationship modeling which are relevant to ERMIAs, and presents the extensions to the notation that are necessary for modeling interfaces. Bridging the gap in the development of interactive systems, ERMIA provides a set of concepts which can be used equally easily by software developers and interface designers alike.

Conceptual Modeling for User Interface Development

This book is concerned with information for enterprise management. For the manager or management student, it illustrates how to approach the gathering and storage of data so that effective information can be made available. It describes methods for the analysis of information requirements, and how to structure data in order to make the best use of computers. Most of the text is concerned with how to produce the data in a form from which information can be derived, in addition to helping managers understand what and how much information is needed. Valuable for the computer scientist who knows the technical details of computer-based information systems, but needs to understand how to set this knowledge in the framework of the needs of information system users.

Information and Data Modelling

Progettare l'interazione. Metodi e tecniche per il design di media interattivi

Kristina Höök

Alan J. Munro

This volume examines how people deal with information in a computerized environment, looking at what happens when people actively explore information space looking for objects without specific goals in mind. The topics are particularly relevant to the industrial application of computer supported cooperative work (CSCW) techniques, especially with regard to teleworking and virtual organizations. This volume will be useful for researchers interested in human computer interaction, virtual communities, and information visualization.

Social Navigation of Information Space

The authors in this work focus on and explore human computer interaction (HCI) by bringing together the best practice and experience from HCI and interaction design.

A Comprehensive Guide to HCI, UX and Interaction Design

Designing Interactive Systems

Designing User Experience

Social navigation is an emerging field which examines how we navigate information or locate services in both real and virtual environments and how we interact with and use others to find our way in information spaces. It has led to new ways of thinking about how we design information spaces and how we address usability issues, particularly in collaborative, web-based systems. This book follows on from Munro et al, Social Navigation of Information Space, which was the first major work in this field. It provides a similar broad overview of the field, but is much more practical in focus.

David Benyon

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